Brights Hardware – Sales Assistant

Brights Hardware is hiring a Sales Assistant for its Building Department at Richmond Park in the Western Cape. This permanent retail opportunity is suited to applicants with hardware store experience, building product knowledge, and a natural sales approach who can assist customers, advise on suitable products, support stock control, and help generate sales through good customer service.

At a glance

What this opportunity is

This Sales Assistant role is based in the Building Department at Brights Hardware’s Richmond Park business unit. The purpose of the role is to assist customers by helping them choose suitable products for their needs while providing good customer service and supporting sales growth.

The role involves customer service, product advice, merchandising, stock control, stock counts, sales support and administrative duties. Because the position is in the Building Department, applicants should have practical exposure to building products and be able to guide customers on suitable product choices.

Who this opportunity may suit

This opportunity may suit applicants who already have hardware retail experience and are comfortable helping customers choose building materials or related products.

• Applicants with experience in a hardware environment.
• People with at least 2 years of exposure to building products.
• Applicants who enjoy customer-facing sales work.
• People who can explain product options clearly to customers.
• Applicants who can support stock control, merchandising and store housekeeping.
• People with a natural sales flair and good communication skills.

What you’ll do / learn

The successful applicant will support customer service, sales, stock control and department administration within the Building Department.

• Attend to customers in a professional and helpful manner.
• Generate more sales by providing excellent customer service.
• Support customer satisfaction through product advice and assistance.
• Control stock levels and participate in regular stock counts.
• Advise customers on suitable products for their needs.
• Place stock orders with buyers when necessary.
• Attend to relevant administrative tasks.
• Maintain the customer book and special orders file.
• Forward invoices and complete other relevant admin tasks.
• Ensure merchandising is done properly.
• Ensure products are priced correctly.
• Participate in perpetual stock takes.
• Maintain good housekeeping in the work area.
• Perform other work-related tasks delegated by a superior.

Eligibility requirements

Minimum requirements

• Matric, or 3 completed Intercept courses equating to a total of 120 credits.
• Minimum of 2 years’ experience in a hardware environment.
• Basic product exposure, with at least 2 years spent working with building products.
• Brights Induction: Service Excellence.
• In-house entry-level merchandising standards.
• In-house basic sales technique.
• 2 Department Product Knowledge Certificates.
• Natural sales flair.
• Ability to communicate effectively, both verbally and in writing.

What this role really involves

A Building Department sales role requires more than basic retail experience. Customers may ask for help with building materials, product suitability, quantities, alternatives, pricing, stock availability and special orders. The Sales Assistant must therefore understand the products well enough to guide customers in a practical and helpful way.

For this application, your CV should clearly show your hardware retail experience, building product exposure, customer service experience, stock control duties, merchandising experience and sales ability. If you have worked with products such as cement, bricks, timber, boards, roofing, plumbing basics, tools, adhesives or other building materials, include those details clearly.

Application checklist

Make sure your application is complete before submitting.

• Updated CV.
• Certified copy of your South African ID, if requested during the application process.
• Matric certificate or proof of completed Intercept courses.
• Proof of hardware retail experience.
• Proof of building product experience, where available.
• Any sales, merchandising, product knowledge or customer service certificates.
• Clear contact details, including phone number and email address.

Need help with CVs, certified copies, and application tips? Use our Resources & Guides Hub.

About the sponsor

Brights Hardware is a South African hardware and building materials retailer that started in 1971 as a general dealer specialising in electrical contracting and repairs. The business has grown into a multi-faceted hardware outlet serving customers with building materials, hardware products, tools, electrical supplies and related retail services. More information is available on the official Brights Hardware website.

Quick tips for applicants

• Make your hardware experience easy to find on your CV.
• Mention that you have building product exposure and specify the types of products you have worked with.
• Highlight customer service, product advice and sales experience.
• Include stock control, stock counts, merchandising and admin duties if you have done them before.
• Show that you can communicate clearly with customers and help them choose suitable products.
• Keep your CV focused on retail sales, hardware knowledge and customer service.

Common mistakes that get applicants rejected

• Applying without the required hardware environment experience.
• Submitting a CV that does not clearly show building product exposure.
• Using a generic CV that does not mention sales, stock control or customer service.
• Leaving out Matric or Intercept course information.
• Not checking email or phone messages after applying.
• Applying late or waiting until the closing date.
• Applying through unofficial WhatsApp, Facebook or third-party links instead of the official Simplify HR page.

Scam warning

Applicants should only apply through the official Brights Simplify HR application page. Do not pay anyone for a job application, interview, assessment, placement, uniform or training opportunity. If someone contacts you through WhatsApp, Facebook or another platform asking for money, treat it as suspicious and verify the vacancy through the official careers platform.

How this opportunity was verified

This post was prepared using the official Brights Simplify HR vacancy page for the Sales Assistant – Building Department role. The listing confirms the employer, job title, location, employment type, division, business unit, industry, functional area, posted date, closing date, role purpose, responsibilities and requirements.

The closing date was listed as 18 May 2026 at the time of verification.

For more information about how our posts are verified, please visit our How we verify listings page.

How to apply

1. Open the official Brights Simplify HR application link below.
2. Read the full Sales Assistant – Building Department vacancy carefully.
3. Confirm that you meet the Matric or Intercept course requirement, hardware experience requirement and building product exposure requirement.
4. Prepare your updated CV and supporting documents.
5. Complete the online application through the official Simplify HR page.
6. Submit your application before the closing date.
7. Keep proof of submission or any confirmation email you receive.

Application Closing Date: 18 May 2026

If you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.