Totalsports – Sales Associate

At a store like Totalsports, sales work is usually about more than helping someone find an item on the shelf. This Sales Associate (120hr) – Totalsports – Tugela Ferry opportunity in KwaZulu-Natal is aimed at someone who can connect well with customers, work confidently toward targets, and help keep the store ready for shoppers in a fast-moving sports retail environment.

At a glance

What this opportunity is

This is a customer-facing retail sales role at Totalsports. The position focuses on delivering a strong customer experience, selling across a diverse product range, tracking performance against sales targets, and helping keep the store ready through stock replenishment and daily sales activity.

Note: This is not only a shelf-packing or cashier-type role. A position like this is better suited to someone who is comfortable speaking to customers, finding selling opportunities, staying aware of product trends, and contributing directly to store performance.

Who this opportunity may suit

• Someone who enjoys customer-facing retail work and target-driven selling
• An applicant who is interested in sport, fitness, and performance-focused retail
• A person who is comfortable with fast-paced store environments and multi-tasking
• Someone who can work independently while still contributing to a team
• An applicant who wants store-floor sales exposure in a major retail group

What you’ll do / learn

You’ll gain practical exposure to customer service, target-driven selling, stock replenishment, and retail teamwork in a busy sports and lifestyle store environment.

• Represent the brand and deliver a strong customer experience
• Exceed customer expectations by identifying and offering suitable solutions
• Keep track of sales performance against target
• Sell across a diverse product range
• Keep up to date with the latest décor and fashion trends
• Search out opportunities to make new sales
• Assist with replenishing stock so the store stays customer-ready

Eligibility requirements

Check the requirements below before applying.

Essential requirements

• Grade 12 / Matric

Skills, competencies and personal attributes

• Passion for people
• Target driven and experience focused
• Good verbal and written communication skills
• Ability to multi-task in a fast-paced environment
• Ability to work independently
• Ability to take initiative
• High attention to detail
• Builds customer loyalty
• Customer service delivery
• Navigates customer challenges
• Negotiation and selling

Behaviours

• Adhering to standards
• Continual improvement
• Decision making
• Driving and persevering
• Meeting customer expectations
• Planning and organising
• Relating and networking

Employment equity note

• Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act

What this role really means

A sales associate role like this usually means being expected to help customers and drive sales at the same time. In practice, that can include approaching customers confidently, understanding what they need, recommending suitable products, keeping an eye on targets, and helping the store stay presentable and stocked throughout the trading day. If you are applying, it helps to show that you are energetic, customer-focused, and comfortable in a fast-paced retail setting where initiative matters.

Application checklist

Make sure your application is complete before submitting.

• Updated CV
• Certified copy of South African ID
• Matric certificate
• Clear contact details (phone + email)
• Any supporting retail, sales, customer service, or replenishment experience shown clearly on your CV
• Any additional documents requested on the application portal

Need help with CVs, certified copies, and application tips? Use our Resources & Guides Hub.

About the sponsor

TFG is a retail group with a portfolio of lifestyle and apparel brands operating across multiple markets. On its official About Us page, TFG says its purpose is to inspire customers to live their best lives, its vision is to create remarkable omnichannel experiences, and its values include putting customers first, working smart and fast, and doing the right thing. Totalsports forms part of TFG’s sport and lifestyle brand portfolio. For more information visit the TFG Website.

Quick tips for this application

• Put your customer service or sales experience near the top of your CV
• If you have worked with targets, replenishment, or stock support, mention that clearly
• Show that you are comfortable speaking to customers and recommending products
• If you have worked in sport, fashion, footwear, apparel, or general retail, include that clearly
• Use your CV to highlight energy, initiative, and reliability rather than only generic soft skills

Mistakes to avoid

• Submitting a generic CV that does not show customer-facing or sales readiness
• Leaving out your Matric details
• Not showing communication skills or target-driven work clearly
• Ignoring the importance of initiative and multi-tasking in a busy retail role
• Uploading incomplete or unreadable supporting documents
• Waiting too close to the closing date to apply

Scam warning (important)

Do not pay any fee to apply for this opportunity. Use only the official TFG careers platform linked below, and be cautious of anyone asking for money, banking details, or “processing fees” outside the formal application process.

How this opportunity was verified

We used the official vacancy page listing for the Sales Associate (120hr) – Totalsports – Tugela Ferry position, including the title, KwaZulu-Natal location, responsibilities, Matric requirement, job identification, posting date, and 22 April 2026 application deadline, and paired that with TFG’s official About Us page for the employer background.

For more information about how our posts are verified, please visit our How we verify listings page.

How to apply

1. Open the official vacancy page using the button below.
2. Read the requirements carefully and confirm that your profile fits the role.
3. Prepare your CV and supporting documents.
4. Complete your application through the official TFG careers platform.
5. Submit your application before 22 April 2026 at 11:00 PM.