Incredible Cellular – Cellular Consultant

Cellular retail is usually less about standing behind a counter and more about understanding products, contracts, customer needs, and store targets all at once. This Cellular Consultant (Part-Time) opportunity at Incredible Cellular in Germiston, Gauteng is aimed at someone who can sell contract products confidently, guide customers clearly, and help grow the business unit’s profitability through strong service and consistent sales performance.

At a glance

What this opportunity is

This is a part-time cellular retail role focused on helping customers with cellular services and products while supporting the profitability of the Germiston business unit. The role is centred on selling contract products, assisting with contract applications, dealing with customers in a customer-centric way, and contributing to team performance.

Note: This is not just a general shop-floor role. A position like this is better suited to someone who is comfortable with contract sales, cellular product knowledge, customer interaction, and meeting individual sales targets in a fast-paced retail environment.

Who this opportunity may suit

• Someone with retail experience who wants to move into cellular or contract-product sales
• An applicant who is target-driven and comfortable working with customers directly
• A person interested in telecoms-related products, contract applications, and customer solutions
• Someone who can combine service, product knowledge, and sales performance in one role

What you’ll do / learn

You’ll gain practical exposure to cellular contract sales, customer engagement, retail service delivery, and contract application processes within a branded retail environment.

• Maximise the profitability of the business unit by achieving individual contracts targets
• Promote contract products to customers to increase value and profitability
• Action the contracts application process in line with required procedures
• Deal with customers in a customer-centric manner
• Contribute to effective self-management and teamwork

Eligibility requirements

Check the requirements below before applying.

Essential requirements

• Matric
• 1–2 years working experience in the retail industry
• Contracts services product knowledge
• Risk management understanding
• MS Office proficiency
• Written and verbal communication skills
• Interpersonal skills

Skills, competencies and knowledge

• Management Information Systems
• SAP Systems
• Vodacom C3D
• M2
• MTN Ilula and OMS
• Telkom CRM
• AVS
• PayJoy and Vumatel
• Credit services sales acumen
• In-depth knowledge of IC policies, practices, processes and procedures
• Understanding of the IC business operating model
• Expressed and implied ethical responsibilities
• Team work
• Customer service orientation
• Attention to detail
• Telephone etiquette
• Target driven work style

Important note

• This vacancy is listed as only open to EE candidates

What this role really means

A cellular consultant role like this usually means being expected to convert customer interest into actual product and contract sales while following the right compliance steps. In practice, that can include explaining contract options, helping customers through application processes, working with different systems, and keeping service standards high while staying focused on targets. If you are applying, it helps to show that you are comfortable with people, confident with selling, and able to work carefully with detail-heavy processes.

Application checklist

Make sure your application is complete before submitting.

• Updated CV
• Certified copy of South African ID
• Matric certificate
• Clear contact details (phone + email)
• Any supporting retail, customer service, contract sales, or cellular product experience clearly shown on your CV
• Any additional documents requested on the application portal

Need help with CVs, certified copies, and application tips? Use our Resources & Guides Hub.

About the sponsor

Pepkor Lifestyle provides value-conscious mass-market customers in Southern Africa with retail and consumer-finance offerings across furniture, household appliances, consumer electronics, and technology goods. Its official site includes Incredible in its retail portfolio and describes the brand as a retailer focused on tech and appliance products, service, and solutions for home and business. Visit the Pepkor Lifestyle website or the Incredible website for more information.

Quick tips for this application

• Put your retail and sales experience near the top of your CV so it is easy to find
• If you have sold contracts, airtime, devices, accessories, or other cellular products, mention that clearly
• Show that you are comfortable with targets, customer interaction, and contract-related processes
• If you have worked with CRM or cellular sales systems before, include that clearly
• Keep your CV focused on customer service, selling ability, and reliability

Mistakes to avoid

• Submitting a generic CV that does not show sales or retail readiness
• Leaving out your Matric details
• Not showing contract or cellular product knowledge clearly
• Ignoring the detail and compliance side of contract applications
• Uploading incomplete or unreadable supporting documents
• Waiting too close to the closing date to apply

Scam warning (important)

Do not pay any fee to apply for this opportunity. Use only the official Simplify HR vacancy page linked below, and be cautious of anyone asking for money, banking details, or “processing fees” outside the formal application process.

How this opportunity was verified

We checked the live official vacancy for Cellular Consultant (Part-Time) and confirmed the title, Germiston location, part-time status, division, business unit, EE status, posted and closing dates, duties, and minimum requirements before preparing this post.

For more information about how our posts are verified, please visit our How we verify listings page.

How to apply

1. Open the official vacancy page using the button below.
2. Read the requirements carefully and confirm that your experience and profile fit the role.
3. Prepare your CV and supporting documents.
4. Complete your application through the official Simplify HR platform.
5. Submit your application before 22 April 2026.