Tsebo – General Assistant

General Assistant roles in catering and hospitality environments can help applicants build practical workplace experience in food preparation, meal service, hygiene, stock handling, cleaning, customer service and operational support. Tsebo Solutions Group is recruiting a General Assistant – B&I for its Fedics business unit in Epping, Western Cape.

This is a full-time opportunity in a fast-paced Business & Industry environment. The successful candidate will support daily operations while helping maintain high standards of service, cleanliness, hygiene and efficiency.

Important: This role is not advertised as a learnership, internship or YES youth opportunity. It is a full-time General Assistant role within a catering and workplace services environment.

At a glance

What this opportunity is

This is a General Assistant – B&I opportunity with Fedics, part of Tsebo Solutions Group.

The role is based in Epping in the Western Cape and is focused on supporting daily catering and service operations in a Business & Industry environment.

The successful candidate will assist with basic food preparation, serving meals, maintaining cleanliness, washing dishes and utensils, supporting stock handling, setting up and clearing service areas, and providing friendly service to clients and staff.

The official advert does not state the salary, benefits, shift pattern, exact working hours, number of available positions or whether transport is provided.

Who this opportunity may suit

This opportunity may suit applicants who are 18 years or older, have completed at least a National Senior Certificate and are interested in catering, hospitality, food service, cleaning, hygiene and general operational support.

It may be suitable for someone with previous experience in a catering, hospitality, kitchen, canteen, dining, cleaning, food-service or general assistant role.

The role may also suit applicants who are reliable, punctual, well-presented, physically fit, able to follow instructions and comfortable working in a busy team environment.

Because the vacancy is based in Epping, applicants should consider whether they can travel reliably to the workplace before applying.

What you will do and learn

The official vacancy lists the following duties and responsibilities:

Food preparation and meal service

• Assist with basic food preparation.
• Assist with serving meals.
• Support daily catering operations.
• Provide friendly and efficient service to clients and staff.
• Help maintain high standards of service in the dining or service environment.

Cleaning, hygiene and sanitisation

• Maintain cleanliness of kitchen areas.
• Maintain cleanliness of service areas.
• Maintain cleanliness of dining spaces.
• Wash dishes and utensils.
• Ensure proper sanitisation procedures are followed.
• Adhere to health, safety and hygiene standards at all times.

Stock handling and storage

• Support with stock handling.
• Support with stock storage.
• Support with stock rotation using FIFO principles.
• Help ensure stock is handled in an organised and hygienic way.
• Follow instructions relating to stock movement and storage areas.

Service area and operational support

• Assist with setting up service areas.
• Assist with clearing service areas.
• Assist with setting up meeting rooms where required.
• Assist with clearing meeting rooms where required.
• Support the team with general operational duties as required.

Important: The duties above are based on the official vacancy. Tsebo may allocate additional reasonable catering, cleaning, hygiene, service, stock-handling, kitchen-support or operational duties according to business requirements.

Eligibility requirements

Applicant requirements

• Must be 18 years of age.
• Must have completed at least a National Senior Certificate.
• Previous experience in a catering, hospitality or general assistant role is advantageous.
• Should have good communication and interpersonal skills.
• Should be able to work well in a team.
• Should be able to follow instructions.
• Should be reliable, punctual and well-presented.
• Should be physically fit and able to perform manual tasks.
• Should have a basic understanding of hygiene and safety practices.
• Must provide complete, accurate and truthful information during the recruitment process.

Age requirement explained

The official vacancy states that applicants must be 18 years of age.

Applicants should make sure that their date of birth and identity information are entered correctly during the online application process.

Applicants who do not meet the stated age requirement should not assume that they qualify unless Tsebo confirms otherwise.

Education requirement explained

The official vacancy requires applicants to have completed at least a National Senior Certificate.

Applicants should state their National Senior Certificate or equivalent school qualification clearly on the CV and should be prepared to upload proof if requested by the official application platform.

Applicants should not list qualifications they do not have. Qualification information may be checked during the recruitment process.

Experience requirement explained

The official advert states that previous experience in a catering, hospitality or general assistant role is advantageous.

This means relevant experience may strengthen an application, but the wording does not present it as an absolute requirement.

Useful experience may include kitchen assistant work, food service, hospitality, canteen work, cleaning, dishwashing, dining-area support, stock handling, hygiene support, general assistant work or customer service.

Physical and operational readiness explained

The official advert states that applicants should be physically fit and able to perform manual tasks.

The role includes practical duties such as food preparation support, serving meals, cleaning, washing dishes, handling stock, setting up and clearing service areas and supporting general operations.

Applicants should consider whether they can perform these duties safely and consistently before applying.

Skills and personal attributes that may help

• Reliability and punctuality.
• Good personal presentation.
• Teamwork and cooperation.
• Ability to follow instructions.
• Good communication skills.
• Interpersonal skills.
• Basic hygiene awareness.
• Basic safety awareness.
• Customer service attitude.
• Ability to work in a fast-paced environment.
• Attention to cleanliness and sanitisation.
• Willingness to support general operational duties as required.

What this opportunity really means

This is a practical General Assistant role in a catering and workplace services environment.

The successful candidate should expect hands-on work involving meal service support, cleaning, dishwashing, stock handling, service-area setup and general operational support.

The role requires reliability, teamwork, hygiene awareness, physical readiness and the ability to follow instructions.

Because the role is in a Business & Industry environment, the successful candidate may interact with clients, staff and team members while helping keep service areas clean, organised and efficient.

Applicants should confirm salary, benefits, working hours, shift schedule, transport requirements and any additional employment conditions directly with Tsebo if shortlisted.

Application checklist

Prepare the following information and documents before applying:

• Updated CV.
• Clear copy of your South African ID or valid identity document, if requested.
• Proof of National Senior Certificate, if requested.
• Details of any catering, hospitality, cleaning, kitchen, canteen or general assistant experience.
• Examples of food preparation or meal service support, if applicable.
• Examples of dishwashing, cleaning or sanitisation duties, if applicable.
• Examples of stock handling, storage or FIFO rotation experience, if applicable.
• Examples of customer service or client-facing experience.
• Correct employment dates and previous employer details, if applicable.
• Reliable cellphone number and professional email address.
• Any supporting documents requested through the official Tsebo eRecruit application platform.

Need assistance with CVs, certified documents and application preparation? Visit our Learnership Resources and Guides.

Important note for applicants

This is a full-time General Assistant role. It is not advertised as a learnership, internship or YES youth opportunity.

The official advert requires applicants to be 18 years of age and to have completed at least a National Senior Certificate.

Previous catering, hospitality or general assistant experience is advantageous, but not listed as compulsory in the official advert.

The official advert does not state the salary, benefits, working hours, shift pattern, number of available positions or whether transport is provided.

Tsebo states that it is committed to Employment Equity when recruiting internally and externally. The official listing also states that internal candidates will be considered first before external applicants.

Tsebo also states that it will not charge individuals seeking employment any fees for registration, application, administration or placement.

About the sponsor

Tsebo Solutions Group is an African Integrated Workplace Management Solutions Provider.

The official advert states that Tsebo offers services across catering, facilities management, cleaning and hygiene, pest control, protection, energy, procurement, workspace design, engineering, remote camps and more.

Fedics is part of Tsebo’s catering and workplace services environment. The official advert states that Tsebo has 52 years of experience catering to all segments across society.Learn more through the Tsebo website.

Quick tips for applicants

• Apply before the official closing date of 06 July 2026.
• Submit by 05 July 2026 to reduce the risk of missing the deadline.
• Use reference number TSE260629-2 when tracking your application.
• Make sure your CV clearly shows your National Senior Certificate.
• Include catering, hospitality, cleaning, kitchen or general assistant experience if you have it.
• Mention food preparation, serving, dishwashing, stock handling or sanitisation duties if relevant.
• Show that you are reliable, punctual and able to follow instructions.
• Highlight teamwork and customer-service experience.
• Do not exaggerate catering or hospitality experience.
• Check that your cellphone number and email address are correct before submitting.

Common mistakes that get applicants rejected

• Applying without meeting the age requirement.
• Applying without a completed National Senior Certificate.
• Submitting a CV that does not show relevant practical experience where available.
• Leaving catering, hospitality, cleaning or general assistant experience off the CV.
• Not showing reliability, punctuality or teamwork.
• Ignoring the physical and manual-task nature of the role.
• Providing incorrect employment dates or qualification details.
• Using an incorrect cellphone number or email address.
• Uploading an outdated or incomplete CV.
• Applying through unofficial links instead of the official Tsebo eRecruit page.
• Submitting the application after 06 July 2026.

Scam warning (important)

Applicants should apply only through the official Tsebo eRecruit vacancy page or another vacancy page clearly linked from an official Tsebo website.

Do not pay anyone for registration, an application, administration, placement, an interview, a background check, training, uniform or equipment. The official Tsebo listing states that Tsebo will not charge individuals seeking employment any fees for registration, application, administration or placement.

Do not share banking PINs, passwords, one-time PINs or unnecessary financial information with anyone claiming that they can guarantee a Tsebo or Fedics position.

Be cautious of recruitment messages sent from unofficial email addresses, private social-media accounts or cellphone numbers that request payment, favours, banking information or confidential documents outside the official application process.

Upload identity documents, qualifications and other sensitive documents only through the official and secure recruitment process.

Always return to the official Tsebo vacancy page to confirm that the opportunity and application link remain genuine and available.

How this opportunity was verified

This opportunity was verified from the official Tsebo eRecruit listing for General Assistant – B&I.

The official listing confirmed the job title, closing date, reference number, Fedics business unit, full-time classification, Epping location, Western Cape province, South Africa country, role overview, duties and responsibilities, skills and competencies, qualification requirements, Employment Equity wording, internal-candidate note and no-fees recruitment statement.

The official listing also confirmed the main responsibilities: basic food preparation, meal service, kitchen and service-area cleanliness, dining-space cleanliness, stock handling, storage and FIFO rotation, dishwashing, sanitisation, setup and clearing of service areas and meeting rooms, friendly service, health and safety standards, hygiene standards and general operational support.

The official advert did not state the salary, benefits, shift pattern, exact working hours, number of available positions or whether transport is provided when last checked.

Read more about our verification process on the How We Verify Listings page.

How to apply

1. Open the official Tsebo application link below.
2. Read the complete General Assistant – B&I vacancy carefully.
3. Confirm that you meet the age and National Senior Certificate requirements.
4. Prepare your updated CV and any supporting documents requested by the official eRecruit platform.
5. Select the Apply option on the official vacancy page.
6. Create a candidate profile or sign in if you already have one.
7. Complete your profile fully, because the site may require a complete profile before applications can be submitted.
8. Complete all personal, education and employment-history questions honestly.
9. Enter your catering, hospitality, cleaning, hygiene, stock-handling, food-service and general assistant experience accurately.
10. Upload your updated CV and any documents requested by the official platform.
11. Check that your cellphone number, email address, qualification details and uploaded documents are correct.
12. Submit the application by 05 July 2026 where possible.
13. Keep the application confirmation or proof of submission.

Application Closing Date

The official closing date is 06 July 2026.

The official vacancy does not state the exact closing time. Applicants should submit by 05 July 2026 to reduce the risk of missing the deadline because of technical issues, missing documents or an incomplete online profile.