Momentum – Client Care Consultant Intern

Want a front-line client service internship where you can learn core admin and servicing processes while helping customers? Momentum Group is recruiting Client Care Consultant Intern roles in Braamfontein (Gauteng) and Durban (KwaZulu-Natal), with the same responsibilities and requirements across both listings.

At a glance

What this opportunity is

This is a structured client care internship that supports the Client Care team with assisted customer service, basic client queries, and day-to-day administrative servicing tasks across multiple service channels. You’ll work under supervision, learn service standards, and build workplace confidence in a financial services environment.

What you’ll do / learn

You’ll gain practical experience supporting client enquiries and internal admin processes, while learning how service teams document, track, escalate and resolve cases.

• Assist with client enquiries and escalate more complex cases when needed
• Help collect and organise documentation for investigations and admin follow-ups
• Update tracking tools, system logs, notes and registers accurately
• Provide admin support for summaries and basic communication drafts
• Observe and learn member education/service sessions
• Support basic office operations and team admin tasks
• Participate in training, coaching and mentorship and take ownership of learning goals
• Follow compliance procedures and escalate risks appropriately

Note: This is an internship opportunity and does not guarantee permanent employment unless the employer confirms otherwise.

Eligibility requirements

• Matric
• Studying toward a relevant qualification (desirable)
• No experience required (admin or customer service exposure is an advantage)
• English plus another South African language
• Computer literacy

Application checklist

Make sure your application is complete before submitting.

• Updated CV
• Certified copy of South African ID
• Matric certificate / statement of results
• Clear contact details (phone + email)
• Any supporting admin/customer service experience on your CV (if applicable)

Need help with CVs, certified copies, and application tips? Use our Resources & Guides Hub.

About the sponsor

Momentum Group is a South African-based financial services group with retail and specialist brands that offer insurance, investment and related financial solutions. The group operates through brands such as Momentum, Metropolitan, Guardrisk and Eris Property Group. For more information visit the Momentum Group Website

Quick tips for applicants

• Put your customer service, admin, or call-centre exposure near the top of your CV (even part-time, volunteering, or school roles).
• List languages you can speak clearly (English + another SA language is required).
• Show basic computer skills (email, MS Office, capturing information accurately).
• Apply for the location you can realistically commute to (Braamfontein or Durban).

Common mistakes that get applicants rejected

• Leaving out Matric proof or uploading unclear documents
• Not listing languages clearly on your CV
• Submitting a CV without clear contact details (phone + email)
• Waiting too late and missing the closing date

Scam warning (important)

Never pay a fee to apply. Use only official Momentum Group recruitment pages and double-check the website domain before uploading personal documents.

How this opportunity was verified

Verified by us on 07 March 2026 by checking the official Momentum Group eRecruit listings for MMH260306-17 (Braamfontein) and MMH260306-18 (Durban), and Momentum Group’s official website for sponsor background.

How to apply

1. Open the correct vacancy page for your preferred location using the buttons below.
2. Confirm you meet the requirements (Matric, languages, computer literacy).
3. Create an applicant profile (or log in) and complete the application.
4. Upload your CV and supporting documents and submit before 09 March 2026.