@home – Sales Associate

For applicants who enjoy homeware, décor, furniture and customer-facing retail work, the @home Sales Associate opportunity at Mall of the North in Limpopo offers a full-time role in a lifestyle retail environment. This position is aimed at candidates with Matric, previous retail sales experience and the ability to help customers choose products that suit their homes and personal style.

At a glance

What this opportunity is

This Sales Associate role is a full-time retail position within @home at Mall of the North. The role focuses on creating a welcoming customer experience, selling homeware and lifestyle products, maintaining store presentation and helping the store meet its sales targets.

@home sells products such as kitchenware, bedroom essentials, furniture, décor and accessories. This means applicants should be comfortable speaking to customers about style, product choices and how different items can fit into a home environment.

Who this opportunity may suit

This opportunity may suit someone with Matric and previous retail sales experience who enjoys customer interaction and has an interest in homeware, furniture, décor or lifestyle products. It may also suit an applicant who is confident, energetic, detail-oriented and comfortable working in a fast-paced retail store.

Applicants with experience in retail sales, homeware, furniture, décor, hospitality, customer service, merchandising or store operations may have relevant experience to include on their CV.

What you’ll do / learn

• Act as a brand ambassador by creating a welcoming store environment.
• Assist customers with product choices across homeware, kitchenware, bedroom essentials, décor and related categories.
• Match customers with suitable products based on their needs and preferences.
• Drive sales and work towards meeting or exceeding sales targets.
• Track performance and identify opportunities to improve sales.
• Ensure store stock is maintained and available for customers.
• Help keep the store beautifully presented and customer-ready.
• Deliver professional service when handling customer questions or challenges.
• Work independently and as part of a team in a busy retail environment.

Note: This vacancy is listed as a full-time role. Applicants should confirm working hours, store shifts, salary details and employment conditions directly with the employer during the recruitment process.

Eligibility requirements

Applicant requirements

• Matric certificate.
• Previous sales experience in a retail environment.
• Hospitality industry experience will be an advantage.
• Ability to deliver strong customer service while driving sales.
• Excellent communication and interpersonal skills.
• Ability to build rapport with customers.
• Strong attention to detail and organisational skills.
• Ability to take initiative.
• Ability to work independently and as part of a team.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Competencies and behaviours for success

• Adhering to standards and ensuring quality in the delivery of work.
• Continually looking for ways to improve processes.
• Good decision-making in complex or busy situations.
• Drive, perseverance and energy.
• Ability to inspire and guide others where needed.
• Consistently meeting customer expectations.
• Planning and organising tasks in a structured way.
• Relating and networking with customers and team members.

What this role really means

A Sales Associate at @home does more than process sales. The role requires the ability to understand what a customer is trying to create in their living space and then guide them towards suitable products. This can include helping customers compare kitchenware, bedding, décor, furniture or accessories while keeping the store neat, stocked and visually appealing.

For this type of application, your CV should show specific retail strengths such as customer service, selling, product knowledge, merchandising, handling customer queries, meeting targets and working with stock. If you have hospitality experience, mention it clearly because it can show that you understand service, presentation and customer care.

Application checklist

Prepare your documents before applying so that your application is complete and professional.

• Updated CV.
• Certified copy of your South African ID.
• Matric certificate or statement of results.
• Details of previous retail sales experience.
• Details of any hospitality, customer service, merchandising or homeware-related experience.
• Clear contact details, including your cellphone number and email address.
• Any supporting documents requested on the TFG Careers application portal.

Need help with CVs, certified copies, and application tips? Use our Resources & Guides Hub.

Employment equity note

The official listing states that preference will be given, but not limited, to candidates from designated groups in terms of the Employment Equity Act.

About the sponsor

@home is a South African homeware and furniture retail brand that forms part of TFG. The brand sells products for living spaces, including furniture, décor, kitchenware, bedroom essentials and home accessories. TFG is a diversified retail group with a portfolio of speciality lifestyle and apparel brands operating across physical and digital retail channels. For more information visit the @home Website.You can also view group information on the TFG Website.

Quick tips for applicants

• Make your Matric qualification and retail sales experience easy to find on your CV.
• Mention any experience with homeware, furniture, décor, fashion, hospitality or customer service.
• Use your CV to show that you can sell, communicate well and build rapport with customers.
• Highlight examples where you helped customers choose products or solved customer problems.
• Apply before the closing date and keep proof of submission.

Common mistakes that get applicants rejected

• Submitting a CV that does not clearly show Matric.
• Not showing previous retail sales experience.
• Leaving out customer service, merchandising or sales target experience.
• Using an outdated CV with missing or incorrect contact details.
• Not tailoring the CV to show an interest in homeware, décor, lifestyle products or customer-facing sales.
• Waiting until the last day to apply and then experiencing portal issues.

Scam warning (important)

Applicants should only apply through the official TFG Careers application platform. Do not pay anyone for this job, for an interview, for placement, or for application assistance. Legitimate employers do not ask applicants to pay money to secure a job opportunity.

How this opportunity was verified

This opportunity was verified from the official TFG Careers listing for Sales Associate – @home – Mall of the North, Job Identification 13136. The listing confirmed the job title, brand, location, posting date, apply-before date, schedule, responsibilities, requirements, competencies, employment equity note and official application route.

For more information about how our posts are verified, please visit our How we verify listings page.

How to apply

1. Open the official TFG Careers application link below.
2. Read the full vacancy details and requirements carefully.
3. Create or log in to your TFG Careers candidate profile.
4. Complete all required application fields.
5. Upload your CV and required supporting documents.
6. Submit your application before the apply-before date.
7. Keep proof of submission or any confirmation received from the portal.

Application Closing Date

12 June 2026