HiFi Corp – Service Centre Administrator

HiFi Corp is recruiting a Service Centre Administrator in Polokwane for applicants who already have retail experience and want to work in a customer-facing service and sales support role. This fixed-term contract opportunity forms part of Pepkor Lifestyle and is suited to candidates with Matric who can assist customers, support sales targets, maintain product knowledge, and contribute to merchandising, store presentation and teamwork.

At a glance

What this opportunity is

This Service Centre Administrator role is based at HiFi Corp Polokwane. The successful applicant will support customer service, sales, merchandising and daily store presentation while working within a retail environment.

The role is suitable for someone who already understands retail basics and can assist customers professionally, keep product knowledge up to date, contribute to sales performance, and work with the team to maintain a good store experience.

Who this opportunity may suit

This opportunity may suit applicants who have retail experience and are comfortable working with customers, products, sales targets and store presentation standards.

• Applicants with Grade 12 / Matric.
• People with 1–2 years of proven retail experience.
• Applicants interested in customer service and sales support.
• People who can stay updated on product information.
• Applicants who can support merchandising and store presentation.
• People who can work well in a team and manage themselves effectively.

What you’ll do / learn

The successful applicant will support customer-facing service centre and retail duties.

• Provide customer service.
• Support and achieve sales targets.
• Maintain up-to-date product knowledge.
• Assist with merchandising and store presentation.
• Contribute to safety and security in the store environment.
• Work effectively with the team.
• Practise self-management and professional conduct during daily duties.

Note: This is a fixed-term contract opportunity. The official listing does not state that permanent employment is guaranteed after the contract period.

Eligibility requirements

Minimum requirements

• Grade 12 / Matric qualification.
• Minimum of 1–2 years of proven experience in a retail environment.

What this role really involves

A Service Centre Administrator in a retail electronics and appliance environment needs to balance customer service, sales support and product knowledge. Customers may need help with products, service-related queries, store processes or purchase decisions, so the role requires clear communication and a practical understanding of retail service standards.

For this application, your CV should clearly show your retail experience, customer service duties, sales exposure, product knowledge, merchandising work and any experience in electronics, appliances, furniture, homeware or technology retail. If you have worked with customers, handled queries, supported sales targets or assisted with store displays, include those details clearly.

Application checklist

Make sure your application is complete before submitting.

• Updated CV.
• Certified copy of your South African ID, if requested during the application process.
• Grade 12 / Matric certificate or statement of results.
• Proof of retail experience, where available.
• Any customer service, sales, merchandising, retail or product training certificates, if available.
• Clear contact details, including phone number and email address.
• Make sure your CV clearly shows 1–2 years of retail experience.

Need help with CVs, certified copies, and application tips? Use our Resources & Guides Hub.

About the sponsor

Pepkor Lifestyle is part of Pepkor Holdings and operates a portfolio of retail brands focused on electronics, appliances, furniture, homeware, bedding and related lifestyle products. HiFi Corp is one of Pepkor Lifestyle’s retail brands and supplies electronic goods, appliances and related accessories to consumers in Southern Africa. More information is available on the official Pepkor Lifestyle website and the HiFi Corp website.

Quick tips for applicants

• Make your Grade 12 / Matric qualification easy to find on your CV.
• Clearly show your 1–2 years of retail experience.
• Mention customer service, sales, merchandising and store presentation duties.
• Highlight any experience with electronics, appliances, homeware or technology products.
• Include examples of working with sales targets or product knowledge where applicable.
• Keep your CV focused on retail service, reliability and teamwork.

Common mistakes that get applicants rejected

• Applying without Grade 12 / Matric.
• Submitting a CV that does not clearly show retail experience.
• Not mentioning customer service or sales exposure.
• Using a generic CV that does not connect your background to retail, service centre work or store operations.
• Leaving out contact details or using an email address you do not check regularly.
• Applying late or waiting until the closing date.
• Using unofficial WhatsApp, Facebook or third-party links instead of the official Simplify HR page.

Scam warning

Applicants should only apply through the official HiFi Corp / Pepkor Lifestyle Simplify HR application page. Do not pay anyone for a job application, interview, assessment, placement, uniform, background check or training opportunity. If someone contacts you through WhatsApp, Facebook or another platform asking for money, treat it as suspicious and verify the vacancy through the official careers platform.

How this opportunity was verified

This post was prepared using the official HiFi Corp Simplify HR vacancy page for the Service Centre Administrator (Fixed Term Contract) role. The listing confirms the employer, job title, Polokwane location, contract type, division, business unit, posted date, closing date, retail industry, sales functional area, qualification requirement, experience requirement and main responsibilities.

The closing date was listed as 21 May 2026 at the time of verification.

For more information about how our posts are verified, please visit our How we verify listings page.

How to apply

1. Open the official HiFi Corp Simplify HR application link below.
2. Read the full Service Centre Administrator vacancy carefully.
3. Confirm that you meet the Matric and retail experience requirements.
4. Prepare your updated CV and supporting documents.
5. Make sure your CV highlights customer service, sales, product knowledge and merchandising experience.
6. Complete the online application through the official Simplify HR page.
7. Submit your application before the closing date.
8. Keep proof of submission or any confirmation email you receive.

Application Closing Date: 21 May 2026