Dis-Chem – Frontshop Assistant

Frontshop Assistant roles can help applicants build practical retail experience in merchandising, customer service, till transactions, stock replenishment, pricing, housekeeping, product knowledge and store standards. Dis-Chem Pharmacies Limited is recruiting a Frontshop Assistant for Corkwood Square in Kariega, Eastern Cape.

This is a permanent entry-level opportunity in the Retail division. The successful candidate will uphold merchandising standards while supporting customer service at point of sale in accordance with Dis-Chem policies and procedures.

Important: This vacancy is not advertised as a learnership, internship or YES youth opportunity. It is a permanent Frontshop Assistant role that requires Grade 12 / Matric or Senior Certificate and 0–6 months retail work experience.

At a glance

What this opportunity is

This is a Frontshop Assistant opportunity with Dis-Chem Pharmacies Limited at Corkwood Square in Kariega, Eastern Cape.

The official advert states that Dis-Chem Corkwood Square requires a Frontshop Assistant to uphold merchandising standards while supporting customer service at point of sale according to Dis-Chem policies and procedures.

The role includes keeping product ranges available and neatly presented, restocking merchandise, checking sell-by dates, following up on out-of-stock customer queries, packing stock correctly, ensuring labels and prices are correct, assisting customers and processing till transactions.

The role also includes stock control, stocktaking, loading and offloading stock when needed, housekeeping, reporting suspicious behaviour, following health and safety rules, and adhering to Dis-Chem policies, standard operating procedures, uniform and personal appearance requirements.

The official advert lists a market-related salary and benefits including medical aid, provident fund and staff account. The advert does not state the exact salary amount, exact working hours, shift pattern or number of available positions.

Who this opportunity may suit

This opportunity may suit an applicant with Grade 12 / Matric or Senior Certificate and 0–6 months retail work experience who wants to build experience in a pharmacy retail environment.

It may be suitable for someone who enjoys customer service, merchandising, stock replenishment, till work, retail administration, product presentation and working in a busy store environment.

The role may also suit applicants with experience in cashier work, shelf packing, sales assistance, stock control, store housekeeping, customer queries, promotions, loyalty cards or general retail support.

Because the vacancy is based in Kariega and requires retail hours, a driver’s licence and own reliable transport, applicants should consider whether they can travel reliably to Corkwood Square and work the schedule required by Dis-Chem.

What you will do and learn

The official vacancy lists the following duties and responsibilities:

Merchandising and stock presentation

• Ensure full ranges of products are on the shelves at all times and neatly presented.
• Maintain stock on shelves and ensure it has not reached its sell-by date.
• Restock merchandise when needed to support maximum sales.
• Ensure delivered stock and stock pulled from the storeroom are stored and packed in the correct space.
• Ensure merchandise displays, labels and pricing are correct at all times.
• Report price discrepancies to management.
• Keep the storeroom organised, neat and tidy.
• Assist with back shopping when required.

Customer service and product support

• Keep up to date with new product knowledge to assist customers effectively.
• Follow up on out-of-stock customer queries in line with the customer service out-of-stock list.
• Establish a professional relationship with customers.
• Provide friendly, helpful and courteous assistance and advice to customers.
• Report customer compliments and complaints to management.
• Adhere to the customer turnover per hour rate according to company benchmark.
• Assist with the training of new and current team members.

Till transactions and payment handling

• Transact purchases.
• Receive, verify and process payments including cash, cards, vouchers, coupons and other acceptable payment methods.
• Exchange merchandise for customers and accept returned goods when authorised by the Frontshop Leader.
• Process loyalty cards, including those of accelerated partners.
• Ensure cash is placed in the drop safe according to standard operating procedures.
• Ensure line voids and price changes are approved and signed by a Frontshop Leader and/or Retail Store Assistant.
• Ensure accurate cash flow at all times.
• Keep daily takings inside the till drawer until they are placed in the drop safe.

Stock control and loss prevention

• Facilitate regular stock rotation and follow Dis-Chem stock control procedures.
• Report low stock levels.
• Report out-of-stock items.
• Report damaged stock and expired stock to management.
• Assist with counting stock files and general stocktaking.
• Identify and report damaged and expired stock immediately.
• Assist with loading and offloading stock when needed.
• Flatten boxes after unpacking stock and take them to the designated area.
• Ensure outgoing stock, items and scripts are scanned and paid for.
• Report bad and suspicious behaviour by staff or customers to management.

Housekeeping, safety and procedures

• Ensure housekeeping is completed according to Dis-Chem standards.
• Adhere to Dis-Chem policies and standard operating procedures.
• Adhere to health and safety rules and regulations.
• Adhere to the Dis-Chem uniform and personal appearance policy.
• Handle merchandise carefully to prevent losses.

Important: The duties above are based on the official vacancy. Dis-Chem may allocate additional reasonable frontshop, merchandising, customer-service, till, stock, housekeeping, pricing, loyalty, safety or retail-support duties according to store requirements.

Eligibility requirements

Applicant requirements

• Must have Grade 12 / Matric or Senior Certificate.
• Must have 0–6 months retail work experience.
• Should have knowledge of retail operations and administration.
• Should be able to find solutions to potential issues and know when to escalate problems.
• Should understand basic arithmetic, including addition, subtraction, multiplication and division.
• Should be able to convey ideas and facts verbally.
• Should address customer questions in a timely manner.
• Should recognise the need for procedures and follow relevant procedures.
• Should take personal responsibility for the quality and timeliness of work.
• Should be able to achieve results with little oversight.
• Must be able to work retail hours.
• Must be a South African citizen.
• Must have MIE clearance, no criminal record and a clear credit rating.
• Must have a driver’s licence and own reliable transport.
• Must provide complete, accurate and truthful information during the recruitment process.

Advantageous requirements

The official advert lists the following as advantageous:

• 1 year work experience within retail.
• Certification in Retail Business Management.
• Basic computer skills in Word, Excel and Outlook.
• Numerical skills.
• SAP knowledge or experience.

Grade 12 requirement explained

The official advert requires Grade 12 / Matric or Senior Certificate.

Applicants should state their school qualification clearly on the CV and should be prepared to upload proof if requested through the official Dis-Chem Simplify application platform.

Applicants should make sure that qualification details and dates are accurate and truthful.

Retail experience requirement explained

The official advert requires 0–6 months retail work experience.

This means the role is entry-level, but applicants should still show any retail, customer service, cashier, shelf packing, merchandising, stock handling, store support, promotions or sales experience clearly on the CV.

Applicants with 1 year of retail work experience may have an advantage, but the official essential requirement is 0–6 months retail work experience.

Retail hours and transport requirement explained

The official advert states that applicants must be able to work retail hours and must have a driver’s licence and own reliable transport.

Retail hours may include weekends, public holidays, early shifts, late shifts or busy trading periods, depending on the store schedule.

Applicants should consider whether they can travel reliably to Corkwood Square in Kariega before applying.

Checks and screening requirement explained

The official advert lists MIE, no criminal record and clear credit rating under special conditions of employment.

Applicants should answer all background-check, criminal-record and credit-related questions truthfully during the official application process.

The official advert does not provide further details about the MIE screening process.

Skills and personal attributes that may help

• Customer-service mindset.
• Retail operations awareness.
• Accuracy with till transactions and cash flow.
• Basic arithmetic and numerical ability.
• Attention to pricing, labels and product displays.
• Ability to follow procedures.
• Product knowledge and willingness to learn.
• Stock rotation and stock control awareness.
• Good communication with customers and colleagues.
• Honesty and responsibility when working with payments and stock.
• Ability to work independently with little oversight.
• Housekeeping and neatness.
• Readiness to work retail hours.
• Awareness of health and safety rules.

What this opportunity really means

This is a practical frontshop retail role in a Dis-Chem store environment.

The successful candidate should expect customer-facing work, merchandising, shelf presentation, restocking, price checks, till transactions, loyalty card processing, stock control, housekeeping and store standards duties.

The role is entry-level, but it still requires retail work experience, attention to detail, basic arithmetic, customer service, accuracy, honesty and the ability to follow procedures.

Because the role includes till transactions, stock handling, pricing and shrinkage-related responsibilities, applicants should be comfortable working carefully and responsibly with products, payments and customer information.

Applicants should confirm exact salary, working hours, shift schedule, store expectations and any additional employment conditions directly with Dis-Chem if shortlisted.

Application checklist

Prepare the following information and documents before applying:

• Updated CV.
• Clear copy of your South African ID or valid identity document, if requested.
• Proof of Grade 12 / Matric or Senior Certificate, if requested.
• Details of 0–6 months retail work experience.
• Details of 1 year retail experience if you have it.
• Details of cashier, till, stock, merchandising or shelf-packing experience, if applicable.
• Examples of customer service experience.
• Examples of pricing, labelling, product display or stock control exposure.
• Examples of basic computer skills, if applicable.
• Driver’s licence details, if requested.
• Information showing that you have reliable transport.
• Information showing that you can work retail hours.
• Correct employment dates and previous employer details, if applicable.
• Reliable cellphone number and professional email address.
• Any supporting documents requested through the official Dis-Chem Simplify application platform.

Need assistance with CVs, certified documents and application preparation? Visit our Learnership Resources and Guides.

Important note for applicants

This is a permanent Frontshop Assistant opportunity. It is not advertised as a learnership, internship or YES youth programme.

The official advert requires Grade 12 / Matric or Senior Certificate and 0–6 months retail work experience.

The official advert states that applicants must be able to work retail hours, must be South African citizens, must have a driver’s licence and own reliable transport, and must meet MIE, criminal-record and credit-rating requirements.

The official advert lists a market-related salary, medical aid, provident fund and staff account. It does not state the exact salary amount, exact working hours, shift pattern or number of available positions.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity and Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

About the sponsor

Dis-Chem Pharmacies Limited is a South African retail pharmacy and health, wellness and beauty retailer.

Dis-Chem’s careers page states that its Head Office is based in Midrand, Johannesburg, and that the company employs more than 18,500 full-time and part-time employees.

The company provides employees with training to support their work and development.

Learn more through the official Dis-Chem careers page and the official Dis-Chem Group website.

Quick tips for applicants

• Apply before the official closing date of 15 July 2026.
• Submit by 14 July 2026 to reduce the risk of missing the deadline.
• Make sure your CV clearly shows Grade 12 / Matric or Senior Certificate.
• Clearly show your retail work experience.
• Highlight cashier, till, stock, merchandising, customer-service or shelf-packing experience if you have it.
• Mention Retail Business Management certification if you have it.
• Mention Word, Excel, Outlook, numerical skills or SAP only if you genuinely have that experience.
• Show that you can work retail hours.
• Make sure your driver’s licence and transport information is accurate if requested.
• Use examples that show customer service, accuracy and ability to follow procedures.
• Do not exaggerate retail, cashier, SAP or computer experience.
• Check that your cellphone number and email address are correct before submitting.

Common mistakes that get applicants rejected

• Applying without Grade 12 / Matric or Senior Certificate.
• Not showing retail work experience clearly on the CV.
• Leaving cashier, till, customer-service, stock or merchandising experience off the CV where relevant.
• Ignoring the retail-hours requirement.
• Ignoring the driver’s licence and own reliable transport requirement.
• Providing incorrect criminal-record, credit-rating or screening information.
• Claiming computer, SAP or retail skills that cannot be explained.
• Not showing customer-service ability.
• Providing incorrect employment dates or qualification details.
• Using an incorrect cellphone number or email address.
• Uploading an outdated or incomplete CV.
• Applying through unofficial links instead of the official Dis-Chem Simplify vacancy page.
• Submitting the application after 15 July 2026.

Scam warning (important)

Applicants should apply only through the official Dis-Chem Simplify recruitment page or another vacancy page clearly linked from an official Dis-Chem website.

Do not pay anyone for registration, an application, an interview, background checks, credit checks, training, uniform, equipment or placement. Legitimate employers do not require applicants to pay money to secure a job.

Do not share banking PINs, passwords, one-time PINs or unnecessary financial information with anyone claiming that they can guarantee a Dis-Chem position.

Be cautious of recruitment messages sent from unofficial email addresses, private social-media accounts or cellphone numbers that request payment, favours, banking information or confidential documents outside the official application process.

Upload identity documents, qualifications, driver’s licence information and other sensitive documents only through the official and secure recruitment process.

Always return to the official Dis-Chem vacancy page to confirm that the opportunity and application link remain genuine and available.

How this opportunity was verified

This opportunity was verified from the official Dis-Chem Simplify recruitment listing for Frontshop Assistant – Corkwood Square.

The official listing confirmed the job title, Dis-Chem Pharmacies Limited as the employer, Kariega location, Eastern Cape province, permanent employment type, posted date, closing date, Retail division, entry-level minimum experience, FMCG primary industry and Sales functional area.

The official listing also confirmed the job purpose, Grade 12 / Matric or Senior Certificate requirement, retail work experience requirement, advantageous requirements, duties, competencies, special conditions of employment, remuneration and benefits, Employment Equity wording and official application route.

The official advert did not state the exact salary amount, exact working hours, shift pattern or number of available positions when last checked.

Read more about our verification process on the How We Verify Listings page.

How to apply

1. Open the official Dis-Chem application link below.
2. Read the complete Frontshop Assistant – Corkwood Square vacancy carefully.
3. Confirm that you meet the Grade 12 / Matric or Senior Certificate requirement.
4. Confirm that you meet the retail work experience requirement.
5. Confirm that you can work retail hours and have the required driver’s licence and reliable transport.
6. Prepare your updated CV and any supporting documents requested by the official Simplify platform.
7. Select the Apply option on the official vacancy page.
8. Create a Simplify candidate profile or sign in if you already have one.
9. Complete all personal, education, employment-history and screening questions honestly.
10. Enter your retail, customer-service, till, merchandising, stock, pricing, computer and transport information accurately.
11. Upload your updated CV and any documents requested by the official platform.
12. Read the POPIA and application terms carefully before submitting personal information.
13. Check that your cellphone number, email address, qualification details and uploaded documents are correct.
14. Submit the application by 14 July 2026 where possible.
15. Keep the application confirmation or proof of submission.

Application Closing Date

The official closing date is 15 July 2026.

The official vacancy does not state the exact closing time. Applicants should submit by 14 July 2026 to reduce the risk of missing the deadline because of technical issues, missing documents or an incomplete online profile.