Sterns – Sales Associate

Sales Associate roles can help applicants build practical retail experience in customer service, selling, jewellery retail, product advice, store standards, sales targets, stock replenishment and teamwork. TFG is recruiting Sales Associates for Sterns at Malekane Mall in Limpopo.

There are two separate official TFG listings for this Sterns opportunity: Sales Associate (40hr) and Sales Associate (120hr). Both roles are linked to Malekane Mall, Limpopo, and both have the same official apply-before date.

Important: These vacancies are not advertised as learnerships, internships or YES youth opportunities. They are Sales Associate opportunities in a TFG Jewellery retail environment. Applicants must have Grade 12 / Matric and should be confident, customer-focused, target-driven and comfortable working in a fast-paced retail store.

At a glance

Available listings

TFG has listed two Sales Associate opportunities for Sterns at Malekane Mall:

• Sales Associate (40hr) – Sterns – Malekane Mall – Job Identification 13643.
• Sales Associate (120hr) – Sterns – Malekane Mall – Job Identification 13644.

The official advert titles include “40hr” and “120hr”. Applicants should confirm the exact working-hour structure, shift pattern and contract terms directly with TFG if shortlisted.

What this opportunity is

This is a Sales Associate opportunity with Sterns, part of TFG Jewellery.

The official advert says TFG is looking for high-energy and confident team members who can help create positive energy and excitement around the brand and products.

The role is suited to applicants with a strong selling instinct who enjoy impressing customers with a sense of style and a creative eye.

The successful applicant will help create an amazing customer experience, support sales performance, sell a diverse product range, keep up to date with décor and fashion trends, identify new sales opportunities and assist with stock replenishment.

The official advert does not state the salary, benefits, exact working hours, shift pattern, number of available positions or exact store address.

Who this opportunity may suit

This opportunity may suit an applicant with Grade 12 / Matric who is interested in jewellery retail, fashion retail, customer service and sales.

It may be suitable for someone who is confident, target-driven, customer-focused and able to work in a fast-paced retail environment.

The role may also suit applicants with experience as a sales associate, jewellery sales assistant, retail assistant, fashion sales assistant, shop assistant, customer service assistant, store assistant or merchandiser.

Because the role is linked to Malekane Mall in Limpopo, applicants should consider whether they can travel reliably to the relevant store and work the required retail schedule before applying.

What you will do and learn

The official vacancy lists the following responsibilities:

Customer service and brand representation

• Be an ambassador for the Sterns brand.
• Offer an amazing customer experience.
• Exceed customer expectations by identifying and providing the best possible solutions.
• Build customer loyalty.
• Deliver strong customer service.
• Navigate customer challenges professionally.

Sales and product support

• Actively keep track of sales performance against target.
• Sell a diverse product range.
• Keep up to date with the latest décor and fashion trends.
• Search out opportunities for making new sales.
• Use negotiation and selling skills to support store performance.
• Help create positive energy and excitement around the brand and products.

Stock and store readiness

• Assist with replenishing stock.
• Help ensure the store is ready for customers at all times.
• Support store standards and compliance.
• Pay close attention to detail in daily retail tasks.
• Work in a structured way to manage tasks effectively.

Workplace behaviours and performance

• Adhere to standards and ensure quality and compliance in work delivery.
• Actively seek opportunities to improve processes.
• Analyse situations to make effective and timely choices.
• Drive and persevere in a target-focused retail environment.
• Consistently deliver exceptional customer service.
• Build relationships and networks in the workplace.

Important: The duties above are based on the official vacancy wording. TFG and Sterns may allocate additional reasonable sales, customer service, jewellery retail, merchandising, stock, administration, housekeeping, training or store-support duties according to operational requirements.

Eligibility requirements

Applicant requirements

• Must have Grade 12 / Matric.
• Should be passionate about people.
• Should be target-driven and experience-focused.
• Should have good verbal and written communication skills.
• Should be able to multi-task in a fast-paced environment.
• Should be able to work independently.
• Should be able to take initiative.
• Should have a high level of attention to detail.
• Should be able to build customer loyalty.
• Should be able to deliver customer service.
• Should be able to navigate customer challenges.
• Should have negotiation and selling ability.
• Must provide complete, accurate and truthful information during the official application process.

Grade 12 / Matric requirement explained

The official advert requires Grade 12 / Matric.

Applicants should state Matric clearly on the CV and should prepare proof of qualification if requested through the official TFG application platform.

Applicants should make sure that school and qualification details are accurate and truthful.

Retail sales requirement explained

The official advert is focused on sales, customer experience, selling instinct, sales performance and customer solutions.

Applicants with retail, sales, customer service, fashion, jewellery, merchandising or shop assistant experience should show this clearly on the CV.

Useful examples may include helping customers choose products, meeting sales targets, replenishing stock, handling customer questions, supporting store presentation or working in a fashion or jewellery retail environment.

Customer service requirement explained

The official advert places strong focus on customer experience and customer expectations.

Applicants should show examples of how they have helped customers, solved problems, communicated clearly or built positive customer relationships.

Applicants should keep examples honest and practical. Good examples can come from retail work, volunteer work, school projects, community work or other customer-facing environments.

Fast-paced retail environment explained

The official advert requires the ability to multi-task in a fast-paced environment.

Retail sales work may involve helping customers, checking stock, monitoring targets, answering questions, keeping the store ready and working with colleagues during busy trading periods.

Applicants should confirm exact working hours, shift structure, weekend work, public holiday work and hour requirements directly with TFG if shortlisted.

Behaviours listed in the advert

The official advert lists the following behaviours:

• Adhering to standards.
• Continual improvement.
• Decision making.
• Driving and persevering.
• Meeting customer expectations.
• Planning and organising.
• Relating and networking.

Skills and personal attributes that may help

• Interest in jewellery, fashion and accessories.
• Confidence when speaking to customers.
• Strong selling instinct.
• Ability to recommend products based on customer needs.
• Attention to detail when working with jewellery and accessories.
• Ability to track sales performance against targets.
• Customer service mindset.
• Reliability in a full-time retail schedule.
• Teamwork with store managers and colleagues.
• Ability to work independently when required.
• Willingness to take initiative and identify new sales opportunities.
• Professional communication in writing and verbally.

What this opportunity really means

This is a practical jewellery retail sales role in a Sterns store environment.

The successful applicant should expect customer-facing work involving sales, customer service, product advice, sales targets, jewellery and fashion awareness, stock replenishment and store readiness.

Applicants should understand that the two listings are separate. One is advertised as Sales Associate (40hr) and the other as Sales Associate (120hr). Applicants should apply to the listing that best matches their availability and should confirm the exact hour structure directly with TFG if shortlisted.

Applicants should also confirm salary, benefits, exact working hours, shift pattern, reporting line, store address, contract conditions and any additional employment requirements directly with TFG if shortlisted.

Application checklist

Prepare the following before applying:

• Updated CV.
• Clear copy of South African ID or valid identity document, if requested.
• Proof of Grade 12 / Matric, if requested.
• Examples of retail, sales, jewellery, fashion or customer service experience, if applicable.
• Examples of meeting sales targets or supporting customer purchases, if applicable.
• Examples of stock replenishment, merchandising or store readiness experience, if applicable.
• Information showing communication, attention to detail and ability to work in a fast-paced environment.
• Information showing ability to work independently and take initiative.
• Correct employment dates and previous employer details, if applicable.
• Reliable cellphone number and professional email address.
• Any supporting documents requested through the official TFG OracleCloud application platform.

Need assistance with CVs, certified documents and application preparation? Visit our Learnership Resources and Guides.

Important note for applicants

These are Sales Associate vacancies. They are not advertised as learnerships, internships or YES youth opportunities.

The official adverts require Grade 12 / Matric.

The official adverts focus on customer service, sales, sales performance, fashion and décor trend awareness, stock replenishment, attention to detail, multi-tasking, initiative and customer loyalty.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

The official adverts do not state the salary, benefits, exact working hours, shift pattern, number of available positions or exact store address.

Because the official apply-before time is 16 July 2026 at 12:00 AM, applicants should submit by 15 July 2026 to reduce the risk of missing the midnight cutoff.

About the sponsor

TFG is an internationally diversified retail group with a portfolio of speciality lifestyle and apparel brands.

The official advert states that TFG’s people are its greatest asset and that the group aims to create remarkable omnichannel experiences for customers.

Sterns is part of TFG Jewellery. The official advert states that TFG Jewellery includes American Swiss, Sterns and Galaxy & Co.

The official advert describes TFG Jewellery as a home for fashion-forward individuals who enjoy jewellery, accessories and “a little sparkle”.

This Sales Associate opportunity is linked to Sterns at Malekane Mall in Limpopo.

Learn more through the official TFG website

Quick tips for applicants

• Apply before the official deadline shown on the listing.
• Because the official listing says “Apply Before 16 July 2026, 12:00 AM”, submit by 15 July 2026 to reduce the risk of missing the midnight cutoff.
• Use job identification number 13643 for the Sales Associate (40hr) listing.
• Use job identification number 13644 for the Sales Associate (120hr) listing.
• Apply for the listing that best matches your availability.
• Make sure your CV clearly shows Grade 12 / Matric.
• Clearly show retail, sales, customer service, fashion or jewellery experience if you have it.
• Highlight customer service, selling, communication and target-driven experience.
• Include examples of stock replenishment, merchandising or store readiness if applicable.
• Show that you can multi-task in a fast-paced environment.
• Show attention to detail, initiative and ability to work independently.
• Check that your cellphone number and email address are correct before submitting.
• Apply only through the official TFG OracleCloud application pages.

Common mistakes that get applicants rejected

• Applying without Grade 12 / Matric.
• Not showing customer service or sales ability clearly on the CV.
• Not showing retail, fashion or jewellery experience where applicable.
• Not showing target-driven behaviour or sales confidence.
• Leaving communication, multi-tasking or attention-to-detail skills off the CV.
• Not applying to the correct listing for the preferred hour option.
• Providing unclear or incorrect employment dates.
• Using an incorrect cellphone number or email address.
• Uploading an outdated or incomplete CV.
• Applying through unofficial links instead of the official TFG OracleCloud vacancy pages.
• Waiting until 16 July 2026 and missing the 12:00 AM cutoff.

Scam warning (important)

Applicants should apply only through the official TFG OracleCloud application pages or another vacancy page clearly linked from an official TFG careers website.

Do not pay anyone for registration, an application, an interview, background checks, training, uniforms, equipment, transport, accommodation or placement. Legitimate employers do not require applicants to pay money to secure a job.

Do not share banking PINs, passwords, one-time PINs, email passwords, system passwords or unnecessary financial information with anyone claiming that they can guarantee a TFG or Sterns position.

Be cautious of recruitment messages sent from unofficial email addresses, private social-media accounts or cellphone numbers that request payment, favours, banking information or confidential documents outside the official application process.

Upload identity documents, CVs, qualifications and other sensitive documents only through the official and secure recruitment process.

Always return to the official TFG vacancy pages to confirm that the opportunity and application links remain genuine and available.

How this opportunity was verified

This opportunity was prepared from the official TFG OracleCloud details provided for Sales Associate (40hr) – Sterns – Malekane Mall, job identification 13643, and Sales Associate (120hr) – Sterns – Malekane Mall, job identification 13644.

The official details confirmed the job titles, job identification numbers, posting dates, apply-before date and time, full-time schedule, Limpopo location, Grade 12 / Matric requirement, responsibilities, skills, behaviours, Employment Equity preference wording and TFG Jewellery brand information.

The official adverts do not state the salary, benefits, exact working hours, shift pattern, number of available positions or exact store address when last checked.

Read more about our verification process on the How We Verify Listings page.

How to apply

1. Choose the official listing that best matches the hour option you want to apply for.
2. Open the relevant official TFG application link below.
3. Read the complete Sales Associate advert carefully.
4. Confirm that you have Grade 12 / Matric.
5. Prepare your updated CV and any supporting documents requested by the official TFG platform.
6. Select the Apply option on the official vacancy page.
7. Create a candidate profile or sign in if you already have one.
8. Complete all personal, education, employment-history and screening questions honestly.
9. Enter your sales, customer service, retail, fashion, jewellery, stock replenishment and communication experience accurately where applicable.
10. Upload your CV and any documents requested by the official platform.
11. Check that your cellphone number, email address, qualification details and uploaded documents are correct.
12. Submit by 15 July 2026 where possible because the official apply-before time is 16 July 2026 at 12:00 AM.
13. Keep the application confirmation or proof of submission.

Application Closing Date

The official Apply Before date for both listings is 16 July 2026 at 12:00 AM.

Because the official time is midnight, applicants should treat 15 July 2026 as the safest submission date. Submit early to reduce the risk of missing the deadline because of technical issues, missing documents or an incomplete online profile.

Apply for Sales Associate (40hr) – Sterns – Malekane Mall

Apply for Sales Associate (120hr) – Sterns – Malekane Mall