TFG – YES Intern IT Desktop Asset Administrator

For IT graduates or certified entry-level candidates who want hands-on support experience, TFG is offering a YES Intern IT Desktop Asset Administrator opportunity in the Western Cape. The role gives exposure to desktop support, hardware and software troubleshooting, user assistance, service requests and IT asset-related support in a large retail head office environment.

At a glance

What this opportunity is

This YES Intern IT Desktop Asset Administrator role gives the successful applicant hands-on exposure to desktop support, IT asset administration and user technology support within TFG’s Head Office environment.

The role involves supporting users with desktop-related hardware and software issues, helping ensure service requests are resolved within agreed timelines, and contributing to documentation, reporting and support processes that improve service delivery to the end-user community.

Who this opportunity may suit

This internship may suit applicants who are interested in IT support, desktop troubleshooting, device administration, hardware diagnostics and service desk-style work.

• Applicants with Matric plus A+, MCSE or a relevant IT National Diploma.
• People with knowledge of Windows 10 and Windows 11 desktop operating systems.
• Applicants who understand browsers such as Microsoft Edge and Google Chrome.
• People who enjoy troubleshooting PC hardware and software problems.
• Applicants who can communicate clearly with users at different business levels.
• People who are detail-oriented, analytical and willing to learn in a corporate IT environment.

What you’ll do / learn

The successful applicant will support IT desktop services and help maintain effective support delivery for Head Office users.

• Provide on-site and remote desktop support to Head Office users.
• Help resolve desktop-related hardware problems.
• Help resolve desktop-related software problems.
• Support preventative maintenance activities.
• Assist with incidents and service requests.
• Help ensure that service level agreements are achieved.
• Support IT service delivery processes.
• Assist with support documentation and reporting.
• Help ensure support processes remain relevant and optimised.
• Gain exposure to enterprise technology environments.
• Build practical desktop support, troubleshooting and communication skills.

Note: This is a YES internship opportunity. The official listing does not state that permanent employment is guaranteed after completion.

Eligibility requirements

Qualification requirements

• Matric with A+; or
• MCSE; or
• A relevant IT National Diploma.

Technical knowledge required

• Desktop operating system knowledge and skills.
• Windows 10 knowledge.
• Windows 11 knowledge.
• Knowledge of browsers such as Microsoft Edge and Google Chrome.
• PC hardware diagnostic and troubleshooting skills.

Skills required

• Excellent communication skills.
• Strong interpersonal skills.
• Ability to deal with individuals at different business levels.
• Analytical skills.
• Attention to detail.
• Ability to work effectively with others to achieve shared goals.
• Ability to communicate ideas clearly and concisely.
• Ability to make timely and informed decisions.
• Accountability and commitment to agreed performance targets.
• Ability to use technology to improve productivity and problem-solving.

What desktop asset administration really involves

Desktop asset administration is closely linked to keeping business users productive. In a Head Office environment, this may involve helping with laptops, desktops, software, browsers, operating systems, user support requests, maintenance checks, device tracking, documentation and follow-up on technical issues.

For this application, your CV should clearly show your IT qualification, Windows knowledge, PC hardware troubleshooting exposure, desktop support interest, browser knowledge, communication ability and any practical experience from coursework, personal projects, internships, volunteering or previous technical support tasks.

Application checklist

Make sure your application is complete before submitting.

• Updated CV.
• Certified copy of your South African ID, if requested during the application process.
• Matric certificate or statement of results.
• A+ certificate, if applicable.
• MCSE certificate, if applicable.
• Relevant IT National Diploma certificate, if applicable.
• Latest academic transcript or academic record, if available.
• Any IT support, desktop support, hardware, software, networking, Microsoft, cybersecurity or troubleshooting certificates, if available.
• Clear contact details, including phone number and email address.
• Make sure your CV clearly shows Windows 10, Windows 11, browser and PC hardware troubleshooting exposure.

Need help with CVs, certified copies, and application tips? Use our Resources & Guides Hub.

About the sponsor

TFG is an internationally diversified retail group with a portfolio of speciality lifestyle, fashion, sport and apparel brands. The group operates across store and online retail channels and offers products across categories such as clothing, jewellery, cosmetics, sporting apparel, homeware, furniture and related lifestyle retail. More information is available on the official TFG Limited website and the TFG brands page.

Quick tips for applicants

• Make your IT qualification easy to find on your CV.
• Clearly list A+, MCSE or IT National Diploma details where applicable.
• Mention Windows 10 and Windows 11 experience.
• Include PC hardware troubleshooting, diagnostics, software support and browser knowledge.
• Highlight any helpdesk, desktop support, device setup or user support exposure.
• Show that you can communicate professionally with non-technical users.
• Keep your CV focused on practical IT support skills, reliability and willingness to learn.

Common mistakes that get applicants rejected

• Submitting a CV that does not clearly show Matric and the required IT qualification or certification.
• Not mentioning Windows 10 or Windows 11 skills.
• Leaving out PC hardware troubleshooting or diagnostic exposure.
• Using a generic CV that does not connect your background to desktop support or IT asset administration.
• Not showing communication and interpersonal skills.
• Not checking email or phone messages after applying.
• Applying late or waiting until the closing date.
• Using unofficial WhatsApp, Facebook or third-party links instead of the official TFG Careers page.

Scam warning

Applicants should only apply through the official TFG Careers application page. Do not pay anyone for an internship application, interview, assessment, placement, background check, medical check, device allocation, uniform or training opportunity. If someone contacts you through WhatsApp, Facebook or another platform asking for money, treat it as suspicious and verify the vacancy through the official TFG careers platform.

How this opportunity was verified

This post was prepared using the official TFG Careers listing for the YES Intern IT Desktop Asset Administrator role, Job Identification 12703. The listing confirms the job title, job category, location, on-site work arrangement, posting date, application deadline, full-time schedule, responsibilities, qualification requirements, skills, behaviours and application button.

The closing date was listed as 22 May 2026 at the time of verification.

For more information about how our posts are verified, please visit our How we verify listings page.

How to apply

1. Open the official TFG Careers application link below.
2. Read the full YES Intern IT Desktop Asset Administrator vacancy carefully.
3. Confirm that you meet the Matric, A+ / MCSE / IT National Diploma and desktop support knowledge requirements.
4. Prepare your updated CV, academic documents and supporting certificates.
5. Make sure your CV highlights Windows support, PC hardware troubleshooting, browser knowledge and communication skills.
6. Complete the online application through the official TFG Careers page.
7. Submit your application before the closing date.
8. Keep proof of submission or any confirmation email you receive.

Application Closing Date: 22 May 2026

Preference will be given, but not limited, to candidates from designated groups in terms of the Employment Equity Act.