Toys R Us – Cashier

Retail cashier opportunities may suit applicants who are comfortable working with customers, handling payments and supporting sales in a busy store environment. Toys R Us and Babies R Us South Africa is recruiting a Cashier for its Tyger Valley store in Cape Town. The permanent, entry-level position requires Matric, at least six months of retail experience and reliable transport for shift work.

At a glance

What this opportunity is

The Toys R Us Cashier position is a permanent customer-facing retail role based at the Tyger Valley store in Cape Town.

The main purpose of the role is to operate cash registers, process approved payment methods accurately and assist customers with queries relating to purchases and transactions.

The Cashier will also support sales at the point of sale, maintain pricing and promotional displays, participate in stock counts and help protect company stock and assets.

This position requires accuracy, honesty, customer-service ability and the confidence to work in a busy retail environment.

Who this opportunity may suit

This opportunity may suit an applicant who has completed Matric and has at least six months of retail experience.

It may particularly suit someone who has worked as a Cashier, Till Operator, Retail Assistant, Sales Assistant, Shop Assistant or Point-of-Sale Assistant.

Applicants should be comfortable handling money, processing card and other approved payments, assisting customers and following cash-handling procedures.

Because the position requires reliable transport for shift work, applicants should consider their travel arrangements before applying.

What you’ll do

Operate the point-of-sale system

• Operate the store’s cash registers and point-of-sale equipment.
• Process approved payment methods accurately.
• Follow the company’s standard operating procedures for transactions.
• Prepare the till and work area at the start of the day or shift.
• Make sure transactions are recorded correctly.
• Protect cash, payment information and company assets.

Provide customer service

• Welcome and assist customers professionally.
• Attend to the individual shopping needs of each customer.
• Place the customer first when resolving basic queries.
• Provide prompt and efficient service at the checkout area.
• Help create a positive shopping experience.
• Refer more complex customer queries to a manager when necessary.

Support sales

• Sell products and services at the point of sale.
• Identify appropriate add-on sales opportunities.
• Inform customers about relevant products or promotions.
• Help maximise sales in the cashier’s area of responsibility.
• Support the store’s wider sales and customer-service objectives.

Handle returns correctly

• Examine goods returned by customers.
• Check returned products according to company procedures.
• Report returned goods to the relevant manager.
• Follow management instructions regarding exchanges, refunds or other actions.
• Make sure return transactions are handled accurately and professionally.

Maintain promotions and pricing

• Help prepare advertised sales promotions at the point of sale.
• Support the implementation and maintenance of promotional material.
• Check that goods near the point of sale are priced correctly.
• Ensure promotional products are displayed according to store requirements.
• Report pricing or promotional discrepancies to management.

Support stock control

• Participate in stocktakes and stock counts.
• Help minimise stock losses.
• Report suspicious transactions, stock discrepancies or damaged goods.
• Protect company stock and other assets in the area of responsibility.
• Follow the store’s loss-prevention and security procedures.

Maintain store standards

• Follow merchandising and housekeeping standards.
• Keep the point-of-sale area clean and organised.
• Make sure the checkout area is prepared for customers.
• Follow scheduled housekeeping and merchandising activities.
• Help maintain a safe and professional store environment.

Training and additional duties

• Complete mandatory and customer-service training.
• Remain familiar with current standard operating procedures.
• Participate in performance appraisals and personal-development reviews.
• Cooperate with the introduction of new technology and working methods.
• Maintain the confidentiality of company and customer information.
• Complete other relevant duties requested by senior management.

Note: Applicants should confirm the working hours, shift pattern, salary, benefits, uniform requirements and detailed cash-handling procedures directly with Toys R Us during the recruitment process.

Eligibility requirements

Minimum requirements

• Matric certificate.
• Minimum six months of retail experience.
• Own or reliable transport to work shifts.
• Ability to work in a customer-facing retail environment.
• Ability to operate a cash register and point-of-sale system.
• Ability to process transactions accurately.

Key skills

• Strong customer-service skills.
• Sales-focused approach.
• Numerical ability.
• Time-management skills.
• Appropriate computer skills.
• Ability to work accurately under pressure.
• Clear communication skills.
• Attention to detail.

Personal attributes that may help

• Honesty and reliability.
• Professional attitude.
• Patience when assisting customers.
• Ability to remain calm during busy trading periods.
• Willingness to learn.
• Ability to follow procedures consistently.
• Teamwork and cooperation.
• Responsibility when handling cash and customer information.

What this role really means

A retail Cashier is responsible for more than collecting payment. The Cashier is often the final employee a customer interacts with before leaving the store, which means the role has an important effect on the customer’s overall experience.

The Cashier must process transactions accurately, remain alert for pricing or stock issues and follow strict procedures when handling payments, returns and customer information.

The position also includes a sales element. Cashiers may be expected to inform customers about suitable add-on products, services or current promotions.

Retail shifts may include weekends, public holidays, evenings and busy seasonal periods. Reliable transport is therefore an important requirement.

On your CV, place your Matric qualification and retail experience near the top. Include cash-handling, point-of-sale, customer-service, returns, stock-count and sales experience.

Application checklist

Prepare the following information and documents before starting your application:

• Updated CV.
• Clear or certified copy of your South African identity document, where requested.
• Clear or certified copy of your Matric certificate, where requested.
• Details of at least six months of retail experience.
• Details of cash-handling or point-of-sale experience.
• Details of customer-service and sales experience.
• Names of the point-of-sale systems you have used, where applicable.
• Contactable employment references, where available.
• Correct cellphone number and email address.
• Any documents requested on the Toys R Us SimplifyHR portal.

Need help with CVs, certified documents and application preparation? Visit our Learnership Resources and Guides.

Important note for applicants

The role requires own or reliable transport so that the successful applicant can work the required retail shifts. Confirm that your transport arrangements are dependable before accepting an offer.

The official listing does not state the exact working hours or shift pattern. Applicants should expect that retail schedules may include weekends, public holidays and other busy trading periods.

No application closing date is displayed on the official vacancy page. Applicants should apply as soon as possible because the listing may be removed once enough suitable applications have been received.

All information on the CV and application profile should be accurate. Do not claim cashier, retail or point-of-sale experience that you do not have.

About the sponsor

Toys R Us and Babies R Us South Africa is a toy and baby-products retailer offering toys, games, educational products, outdoor play products and baby essentials through physical stores and online shopping channels.

The company provides employment opportunities across retail sales, cashiering, store administration, management, warehousing and support functions.Learn more on the Toys R Us South Africa website

Quick tips for applicants

• Place your Matric qualification near the top of your CV.
• Clearly show at least six months of retail experience.
• Mention cash-handling and point-of-sale experience.
• Include experience processing card, cash or other approved payments.
• Mention customer queries, returns and refund-related experience.
• Include stocktake, merchandising or loss-prevention experience.
• State that you have reliable transport for shift work.
• Check that your employment dates and references are correct.
• Make sure your cellphone number and email address are active.
• Apply promptly because no closing date is stated.

Common mistakes that get applicants rejected

• Submitting a CV that does not clearly show Matric.
• Not showing at least six months of retail experience.
• Leaving out cashier or point-of-sale duties.
• Not explaining customer-service responsibilities.
• Failing to mention reliable transport for shifts.
• Providing employment dates that do not match references.
• Claiming cash-handling experience that cannot be verified.
• Uploading unclear or incomplete qualification documents.
• Using an incorrect cellphone number or email address.
• Waiting too long to apply when no closing date is displayed.

Scam warning (important)

Applicants should only apply through the official Toys R Us SimplifyHR recruitment portal or another application page clearly linked from the official Toys R Us South Africa website.

Do not pay anyone for registration, an application, an interview, a background check, training or job placement. Legitimate employers and recruitment agencies do not ask applicants to pay money to secure employment.

Do not share banking PINs, passwords, one-time PINs or unnecessary personal information with anyone claiming that they can guarantee you a position.

Be cautious of recruitment messages sent from unofficial email addresses, private social-media accounts or cellphone numbers that request payment or confidential banking information.

Always return to the official vacancy page to confirm that the position and application link are genuine.

How this opportunity was verified

This opportunity was verified from the official Toys R Us and Babies R Us South Africa SimplifyHR listing for Cashier – Tyger Valley.

The listing confirmed the employer, job title, Cape Town location, permanent employment type, Sales department, entry-level classification, retail industry, sales functional area, posting date, job purpose, key skills, performance areas, Matric requirement, six-month retail-experience requirement, transport requirement and official application route.

The official listing does not display a closing date. No deadline has therefore been included as a confirmed date.

Read more about our verification process on the How We Verify Listings page.

How to apply

1. Open the official Toys R Us application link below.
2. Read the complete Cashier vacancy carefully.
3. Click the Apply option on the official vacancy page.
4. Create or sign in to your SimplifyHR candidate profile.
5. Complete all required personal, qualification and employment information.
6. Upload your CV and any requested supporting documents.
7. Check that your Matric, retail experience and transport information are accurate.
8. Submit your application as soon as possible.
9. Keep the confirmation or proof of submission.

Application Closing Date

Not stated on the official listing.

The vacancy was posted on 15 June 2026. Applicants should apply as soon as possible and check the official listing for updates.

Application Notes

Only shortlisted candidates will be contacted. If no response is received within 2 weeks, consider your application unsuccessful. Employment equity candidates are welcome to apply.