Totalsports – Sales Associate

Combining an interest in sport with strong customer-service and selling ability can open the door to a career in sports retail. TFG is recruiting a Sales Associate for Totalsports in De Aar, Northern Cape.

The successful applicant will represent the Totalsports brand, identify customer needs, recommend suitable products, monitor sales performance against targets, remain informed about current product and fashion trends and help replenish stock so that the store remains ready for customers.

Important: This is an ordinary retail-sales vacancy and not a learnership, internship or YES Youth Programme opportunity. Grade 12 is required, but the official advert does not state a compulsory minimum period of previous work experience.

At a glance

Important deadline clarification

The official listing displays an Apply Before time of 5 August 2026 at 12:00 AM.

12:00 AM normally refers to midnight at the beginning of the stated date. This means the application portal may stop accepting submissions as 4 August changes to 5 August.

Applicants should not wait until daytime on 5 August. Complete and submit the application during 4 August 2026, allowing sufficient time for candidate-profile registration and document uploads.

What this opportunity is

This is a customer-facing Sales Associate position at Totalsports in De Aar.

The role combines customer service, sports-product selling, sales-target performance, product and trend knowledge and routine stock-replenishment responsibilities.

The employee will be expected to represent the Totalsports brand professionally and help customers identify products suited to their needs, preferences and sporting interests.

The position is target driven. The successful applicant must monitor sales performance and actively look for suitable opportunities to make additional sales.

The official listing does not state whether the appointment will be permanent or fixed term. It also does not state the remuneration, benefits, commission or incentive arrangements, start date or number of positions.

120-hour schedule explained

The official job title includes “120hr”, while the Job Schedule field separately states “Full time”.

The advert does not explain whether the 120 hours apply per month, per roster cycle or over another period.

Applicants should not calculate or assume the exact weekly working hours from the title alone.

The contractual hours, shift pattern, weekend and public-holiday requirements, overtime arrangements and employment term should be confirmed if shortlisted or offered the position.

Who this position may suit

This position may suit a Matric graduate who enjoys sport, fitness, footwear, sportswear and working directly with customers.

It may be particularly relevant to applicants who have worked as Sales Assistants, Sales Associates, Retail Assistants, Customer Assistants, Shop Assistants, Brand Ambassadors or Sportswear Consultants.

The official advert does not state a compulsory period of previous retail experience. Applicants with limited formal experience may still highlight genuine school, volunteer, temporary or community activities that demonstrate communication, teamwork, initiative and responsibility.

The role may also suit someone who follows sport and fitness trends and is willing to learn about the footwear, apparel and equipment sold by Totalsports.

Main duties and responsibilities

Represent the Totalsports brand

• Act as an ambassador for the Totalsports brand.
• Represent the store professionally during customer interactions.
• Demonstrate enthusiasm for sport, fitness and the products sold by the store.
• Follow applicable TFG and Totalsports service standards.
• Maintain professional conduct and appearance.
• Protect the reputation of the brand through honest and responsible behaviour.

Provide an excellent customer experience

• Welcome and assist customers professionally.
• Listen carefully to customer requirements.
• Ask relevant questions to understand the customer’s intended sport, activity or product need.
• Recommend suitable products and possible solutions.
• Provide accurate information about available merchandise.
• Help customers compare appropriate options.
• Refer technical or complex questions to an experienced colleague where necessary.
• Work towards exceeding customer expectations.

Track sales performance

• Keep track of personal sales performance against the applicable target.
• Understand the sales expectations communicated by store management.
• Monitor progress during the trading period.
• Identify where additional selling effort may be required.
• Accept coaching and performance feedback.
• Take reasonable action to improve sales results.
• Contribute towards the store’s wider commercial objectives.

Sell a diverse product range

• Sell products across the Totalsports range.
• Develop knowledge of footwear, apparel, equipment and accessories available in the store.
• Explain relevant product features accurately.
• Recommend products suited to customer needs.
• Identify appropriate linked or additional-sales opportunities.
• Avoid misleading customers or making unsupported product claims.
• Request assistance when detailed or technical product knowledge is required.

Remain informed about products and trends

• Keep up to date with products available through Totalsports.
• Maintain awareness of current fashion and sportswear trends.
• Learn about new product ranges and seasonal merchandise.
• Use product knowledge to support customer recommendations.
• Pay attention to product and promotional information communicated by the store.
• Continue developing knowledge as products and trends change.

Identify new sales opportunities

• Actively look for appropriate opportunities to make sales.
• Approach customers who may require assistance.
• Recognise when another product may complement a customer’s selection.
• Use negotiation and selling skills responsibly.
• Inform customers about relevant products or promotions using approved information.
• Balance sales targets with honest and customer-focused service.
• Avoid pressuring customers into unsuitable purchases.

Replenish stock

• Assist with replenishing merchandise on the sales floor.
• Help ensure that available products remain accessible to customers.
• Place products in the correct locations.
• Maintain neat and presentable stock areas.
• Report low-stock or unavailable products.
• Handle merchandise carefully to reduce damage.
• Help ensure that the store remains ready for customers throughout trading hours.

Important: The responsibilities above are based on the official vacancy. TFG or Totalsports may allocate additional reasonable customer-service, sales, stock, merchandising, housekeeping or store-support duties according to operational requirements.

Minimum qualification

• Grade 12 / Matric.
• Complete and accurate education information.
• Proof of the qualification if requested during recruitment.

The official advert does not state required Matric subjects or minimum achievement percentages.

Experience requirement explained

The official vacancy does not state a compulsory number of months or years of previous retail or sales experience.

This does not mean that every applicant without experience will be shortlisted. TFG will still assess whether candidates demonstrate the required customer-service, communication, selling and behavioural qualities.

Relevant experience may include retail sales, customer service, sports retail, merchandising, promotions, stock replenishment or working towards sales targets.

Applicants with previous employment should state the employer, job title, employment dates and actual duties completed.

Skills listed in the official advert

• A genuine passion for working with people.
• A target-driven approach.
• Strong focus on customer experience.
• Good verbal communication.
• Good written communication.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to work independently.
• Ability to take initiative.
• High attention to detail.
• Ability to build customer loyalty.
• Customer-service delivery.
• Ability to navigate customer challenges.
• Negotiation and selling ability.

Target-driven sales explained

The successful applicant will be expected to monitor sales performance against targets.

This makes the position performance focused and may involve regular feedback on personal and store results.

Applicants should be comfortable approaching customers, recommending relevant products and identifying appropriate additional-sales opportunities.

Being target driven should not involve pressuring or misleading customers. Recommendations should remain suitable, accurate and customer focused.

Customer loyalty and service delivery

The role requires the Sales Associate to provide service that helps build customer loyalty.

This involves listening carefully, providing accurate product information and helping customers identify appropriate solutions.

Employees should remain professional when customers are uncertain, dissatisfied or unable to find the product they initially wanted.

Questions or complaints outside the employee’s authority should be referred to the appropriate manager or colleague.

Behaviours TFG is looking for

Adhering to standards

The employee should maintain quality and compliance when completing customer-service, sales and store duties.

Continual improvement

The employee should actively look for reasonable ways to improve service, processes and personal performance.

Decision making

The employee should assess situations and make effective, timely decisions within the limits of the position.

Driving and persevering

The employee should remain motivated and continue working towards objectives when sales conditions or customer interactions become challenging.

Meeting customer expectations

The employee should consistently provide service that supports a positive customer experience.

Planning and organising

The employee should use a structured approach to manage customer service, selling, replenishment and other allocated tasks.

Relating and networking

The employee should build professional relationships with customers, colleagues and store management.

What this position really means

This is a customer-facing sports-retail role rather than a stock-only position.

The successful applicant should expect to spend substantial time engaging with customers, explaining products and working towards sales targets.

The position also includes practical duties such as replenishing merchandise and helping keep the store ready for customers.

The title includes 120hr, but the exact roster and allocation period are not stated.

The official listing does not confirm whether the appointment is permanent or fixed term. Applicants should confirm the contract, remuneration, incentives, benefits and working hours if offered the position.

Application checklist

Prepare the following before applying:

• An updated CV.
• Grade 12 / Matric details.
• A clear Matric certificate or statement of results, if requested.
• A valid identity document, if requested.
• Details of any retail, sales or customer-service experience.
• Accurate employer names, job titles and employment dates.
• Examples of working towards targets.
• Examples of assisting customers and recommending products.
• Examples of merchandising or stock replenishment.
• Examples showing initiative, multitasking and attention to detail.
• Details of any sport, fitness or sports-product knowledge.
• Accurate information about shift availability.
• A reliable cellphone number.
• A professional email address.
• Any additional documents requested through the official TFG Oracle recruitment platform.

Need assistance preparing your CV or application documents? Visit our Learnership Resources and Guides.

Important note for applicants

This is a Sales Associate position at Totalsports in De Aar, Northern Cape.

Grade 12 is required. The official advert does not state a compulsory minimum period of previous retail or sales experience.

The role involves customer service, sports-product selling, target performance, product knowledge, identifying new sales opportunities and stock replenishment.

The title states 120hr, while the official Job Schedule field states full time. Applicants should confirm the exact contractual schedule if shortlisted.

The official vacancy does not state the salary, commission or incentives, benefits, employment term, number of positions or starting date.

About Totalsports and TFG

Totalsports is a sports retail brand within TFG’s Sport and Lifestyle portfolio.

The retailer offers sports enthusiasts a range of apparel, footwear, equipment and accessories from established sports brands.

Its customer base includes people participating in sport, exercise and fitness as well as customers purchasing sports-inspired products for everyday use.

TFG is an internationally diversified retail group with brands operating across clothing, footwear, jewellery, sportswear, technology, homeware and furniture categories.

This Sales Associate position is based in De Aar and focuses on customer experience, product selling and store readiness.

Learn more through the official TFG website, the official TFG Sport and Lifestyle brands page and the official Totalsports website.

Employment Equity note

The official advert states that preference will be given, but not limited, to candidates from designated groups in terms of the Employment Equity Act.

This means TFG may consider its Employment Equity objectives when making recruitment decisions.

Other applicants who meet the requirements are not expressly excluded by the wording.

Meeting the minimum requirements does not automatically guarantee an interview or appointment.

Quick tips for applicants

• Submit during 4 August 2026 because the deadline is 5 August at 12:00 AM.
• Use job identification number 13942.
• Show Grade 12 clearly on your CV.
• Highlight customer-service and sales experience.
• Include examples of working towards sales targets.
• Mention sports-retail, footwear or apparel knowledge where applicable.
• Include stock-replenishment and merchandising responsibilities.
• Demonstrate communication, initiative and attention to detail.
• State any genuine interest in sport, fitness and healthy living.
• Check that your cellphone number and email address are correct.
• Apply only through the official TFG Oracle careers page.

Common mistakes that may weaken an application

• Applying without Grade 12.
• Providing incorrect qualification information.
• Submitting a generic CV that does not show customer-service ability.
• Writing only “Sales Assistant” without explaining actual duties.
• Not mentioning sales targets or performance where applicable.
• Leaving sportswear, footwear, apparel or merchandising experience off the CV.
• Failing to demonstrate communication and interpersonal ability.
• Claiming sales results or sports-product knowledge that cannot be supported.
• Providing incorrect employer names or employment dates.
• Using an incorrect cellphone number or email address.
• Uploading an incomplete or outdated CV.
• Waiting until daytime on 5 August even though the deadline is listed as 12:00 AM.

Scam warning (important)

Apply only through TFG’s official Oracle careers platform or another vacancy link clearly connected to TFG’s official website.

Do not pay anyone for registration, an application, an interview, an assessment, training, a uniform, transport or job placement.

Do not share banking PINs, passwords, one-time PINs or account-login information with anyone claiming that they can guarantee a TFG or Totalsports position.

Be cautious of unofficial email addresses, private social-media accounts or cellphone numbers requesting payment or unnecessary personal information.

Upload your CV, identity document and qualification information only through an official and secure recruitment process.

Always return to the official TFG careers page to confirm that job identification 13942 and its application option remain active.

How this opportunity was verified

This opportunity was verified from the official TFG Oracle careers listing for Sales Associate (120hr) – Totalsports – De Aar.

The official listing confirmed job identification number 13942, the Northern Cape location, the full-time schedule field, posting date and apply-before time.

The Grade 12 requirement and the customer-experience, sales-target, product-range, trend-awareness, new-sales and stock-replenishment duties were taken from the official advert.

The communication, multitasking, independent-work, initiative, attention-to-detail, customer-loyalty, customer-service, negotiation and selling requirements were also confirmed from the listing.

The title states 120hr while the Job Schedule field states full time. Because the official advert does not explain this difference, applicants are advised to confirm the exact working-hour arrangement.

The official vacancy does not state the salary, benefits, commission or incentive structure, employment term, number of positions, starting date or compulsory period of previous experience.

Read more about our verification process on the How We Verify Listings page.

How to apply

1. Open the official TFG vacancy page below.
2. Confirm that the page displays job identification number 13942.
3. Read the complete Sales Associate (120hr) advert.
4. Confirm that you have Grade 12 / Matric.
5. Prepare an updated CV showing relevant sales, customer-service and retail skills.
6. Include sports-product, target, merchandising and stock-replenishment experience where applicable.
7. Select the official Apply Now option.
8. Create a TFG Oracle candidate profile or sign in to an existing account.
9. Complete all personal, education, employment and screening questions honestly.
10. Upload your CV and any supporting documents requested by TFG.
11. Read the recruitment, privacy and consent terms carefully.
12. Check that your qualification, experience, availability and contact details are correct.
13. Submit during 4 August 2026 before the midnight deadline.
14. Keep the application confirmation or other proof of submission.

Application Closing Date

The official Apply Before time is 5 August 2026 at 12:00 AM.

This normally means that the vacancy closes at midnight as 4 August changes to 5 August.

Applicants should therefore submit during 4 August 2026. Do not wait until daytime on 5 August.