Tiger Brands – Settlements Clerk

Settlements Clerk positions can provide practical experience in financial controls, transaction reconciliation, driver administration, order processing and office support. Tiger Brands is recruiting a Settlements Clerk for its operations in Pretoria, Gauteng.

This is a full-time position for an applicant with Grade 12 or an equivalent qualification and at least one year of general office experience. The successful candidate will settle drivers daily, process order information, maintain records, handle driver queries and assist with sales reporting.

At a glance

What this opportunity is

This is a full-time Settlements Clerk position with Tiger Brands in Pretoria.

The role focuses on the accurate reconciliation, processing and settlement of customer deliveries, returns, cash transactions and related documentation.

The successful candidate will support the company’s financial controls by checking that transactions are accurate, identifying or investigating discrepancies and ensuring that settlement processes are completed according to Tiger Brands’ policies and procedures.

A central responsibility of the position is settling drivers daily. This requires careful checking of delivery, return, cash and supporting documentation before transactions can be completed and recorded.

The official advert does not state the salary, benefits, exact working hours or application closing date.

Who this opportunity may suit

This opportunity may suit someone who has completed Grade 12 and has at least one year of experience in a general office, administrative, finance-support, distribution or delivery environment.

It may be especially relevant to applicants who have experience working with transaction records, delivery documents, customer returns, cash information, data capturing, filing or sales reports.

Candidates should be comfortable working with figures, checking documents carefully, interacting with drivers and resolving routine queries professionally.

Applicants must also be willing to work overtime when required. This may be necessary when daily driver settlements, transaction checks or reporting activities must be completed before the end of a processing period.

What you will do

The official vacancy confirms the following responsibilities:

• Settle drivers on a daily basis.
• Reconcile and process information connected to customer deliveries.
• Process customer returns and related documentation.
• Check cash transactions and supporting records.
• Verify the accuracy of transactions.
• Investigate discrepancies identified during the settlement process.
• Ensure settlements are completed according to company policies and procedures.
• Complete order-entry activities.
• Maintain filing and administrative records.
• Respond to driver queries.
• Interact with drivers during the settlement process.
• Draw and prepare sales reports.

Important: The responsibilities above are based on the published vacancy. Tiger Brands may assign additional reasonable administrative or settlements-related duties according to operational requirements.

Eligibility requirements

Applicant requirements

• Must have Grade 12 or an equivalent qualification.
• Must have at least one year of general office experience.
• Must be available to work overtime when required.
• Must be computer literate.
• Must be able to use Microsoft Excel.
• Must have knowledge of or experience using Mosaic.
• Should be comfortable working with figures and transaction information.
• Should have strong interpersonal skills.
• Must be detail-oriented and accurate.
• Should be able to build trust when working with drivers, colleagues and other stakeholders.
• Must provide complete, accurate and truthful information during the recruitment process.

General office experience explained

The official vacancy requires at least one year of general office experience.

Relevant experience may include data capturing, filing, order entry, document checking, report preparation, query handling, customer administration, cash-office support or other routine administrative responsibilities.

Applicants should explain their actual duties clearly on their CV instead of listing only their previous job titles.

Tiger Brands will determine whether each candidate’s experience meets the requirements of the position.

Excel and Mosaic requirement explained

The advert specifically lists Microsoft Excel and Mosaic as required computer skills.

Applicants should describe their genuine level of Excel experience, including tasks such as capturing information, working with spreadsheets, sorting data, checking figures or preparing basic reports where applicable.

The advert does not state the required level of Mosaic proficiency. Candidates should mention any genuine Mosaic experience clearly but should not claim knowledge of the system if they have not used it.

Applicants with experience using similar order-processing, distribution, finance or enterprise systems may include that information on their CV, but Tiger Brands will decide whether it is sufficient.

Overtime requirement explained

The successful candidate must be available to work overtime when required.

Applicants should consider their transport and personal availability before applying, particularly if settlement activities occasionally continue beyond normal working hours.

The official vacancy does not state how often overtime will be required or how overtime will be scheduled or compensated. These details should be confirmed directly with Tiger Brands during the recruitment process.

Skills and personal attributes that may help

• Strong numerical awareness.
• Accuracy when checking figures and documents.
• Careful attention to detail.
• Good filing and record-management ability.
• Ability to identify transaction discrepancies.
• Professional communication with drivers and colleagues.
• Good interpersonal and people skills.
• Ability to handle routine queries calmly.
• Trustworthiness when handling cash and transaction information.
• Ability to follow policies and procedures consistently.
• Ability to complete daily tasks within deadlines.
• Willingness to work overtime when operationally required.

What this opportunity really means

This is not only a general filing or data-capturing position. The successful candidate will help protect the accuracy of financial and delivery information by checking transactions and supporting daily driver settlements.

The clerk will need to compare documents, identify missing or incorrect information and investigate differences before settlements can be completed.

The position involves direct interaction with drivers. The successful applicant must therefore be able to ask clear questions, explain discrepancies professionally and build cooperative working relationships.

Accuracy is especially important because errors involving cash, deliveries, returns or order information may affect financial records, customer accounts and operational reporting.

The role is full-time and includes an overtime requirement. Applicants should confirm the working schedule, remuneration, overtime arrangements and employee benefits if invited to continue in the recruitment process.

Application checklist

Prepare the following information and documents before starting the application:

• Updated CV.
• Clear copy of your South African identity document, if requested.
• Copy of your Grade 12 certificate or equivalent qualification.
• Accurate details of at least one year of general office experience.
• Correct employment dates and descriptions of your previous duties.
• Examples of data capturing, filing, order entry or report preparation.
• Details of any driver-settlement, delivery, returns or cash-office experience.
• Accurate details of your Microsoft Excel skills.
• Details of any genuine Mosaic or similar system experience.
• Contactable employment references, where available.
• Correct residential address.
• Reliable cellphone number and professional email address.
• Any additional documents requested through the Tiger Brands Workday platform.

Need assistance with CVs, certified documents and application preparation? Visit our Learnership Resources and Guides.

Important note for applicants

This is a full-time employment opportunity. It is not advertised as an internship, learnership or graduate programme.

The official vacancy does not state the salary, benefits, normal working hours, expected overtime frequency or overtime-compensation arrangements.

Applicants must have at least one year of general office experience. Candidates without this experience should not assume that Grade 12 alone will meet the advertised requirements.

The advert specifically lists Excel and Mosaic. Applicants should represent their computer skills honestly and should not claim software experience they do not have.

Preference may be given to candidates from under-represented designated groups in accordance with Tiger Brands’ Employment Equity Plan, goals and targets.

About the sponsor

Tiger Brands is a South African food and consumer-goods company with a portfolio of established brands across food, beverages, home care and personal care.

Its well-known brands include Albany, All Gold, Black Cat, Jungle Oats, KOO, Oros, Tastic, Fatti’s & Moni’s and several other products used by South African households.Learn more through the Tiger Brands website.

Quick tips for applicants

• Place your Grade 12 qualification clearly on your CV.
• Show that you have at least one year of general office experience.
• Describe your previous administrative duties instead of listing only a job title.
• Mention experience with delivery documents, returns, cash records or driver administration where relevant.
• Include order-entry, filing and reporting responsibilities.
• State your genuine Microsoft Excel skill level.
• Mention Mosaic experience only if you have used the system.
• Use examples that demonstrate accuracy and attention to detail.
• Include examples of resolving routine queries professionally.
• Confirm that you are available for overtime where required.
• Check that your cellphone number and email address are correct.
• Apply promptly because the official advert does not state a closing date.

Common mistakes that get applicants rejected

• Applying without Grade 12 or an equivalent qualification.
• Failing to show at least one year of general office experience.
• Submitting a generic CV that does not explain administrative responsibilities.
• Claiming Excel or Mosaic experience that cannot be demonstrated.
• Failing to mention relevant filing, order-entry or reporting experience.
• Providing incorrect employment dates.
• Failing to demonstrate accuracy when working with figures.
• Not considering the overtime requirement before applying.
• Using an incorrect cellphone number or email address.
• Uploading an outdated or incomplete CV.
• Waiting for a closing date announcement before submitting the application.

Scam warning (important)

Applicants should apply only through the official Tiger Brands Workday careers platform or another vacancy page clearly linked from the official Tiger Brands website.

Do not pay anyone for registration, an application, an interview, a background check, training, equipment or placement. Legitimate employers do not require applicants to pay money to secure a position.

Do not share banking PINs, passwords, one-time PINs or unnecessary financial information with anyone claiming that they can guarantee a Tiger Brands job.

Be cautious of recruitment messages sent from unofficial email addresses, private social-media accounts or cellphone numbers that request payment or confidential banking information.

Always return to the official Tiger Brands vacancy page to confirm that the opportunity and application link remain genuine and available.

How this opportunity was verified

This opportunity was verified from the official Tiger Brands Workday listing for Settlements Clerk-1, job ID JR002296.

The listing confirmed Tiger Brands as the employer, the Pretoria location, job title, job ID and official application route.

The published vacancy information confirmed the full-time schedule, settlement purpose, daily driver-settlement responsibility, Grade 12 requirement, one-year general-office experience requirement, overtime condition, Excel and Mosaic requirements, required attributes, order-entry duties, filing, driver-query handling, driver interaction, sales reporting and Employment Equity wording.

The official vacancy did not state an application closing date, salary, benefits, normal working hours or detailed overtime arrangements when last checked.

Read more about our verification process on the How We Verify Listings page.

How to apply

1. Open the official Tiger Brands application link below.
2. Read the complete Settlements Clerk-1 vacancy carefully.
3. Confirm that you meet the qualification, experience, computer and overtime requirements.
4. Select the Apply option on the official Workday vacancy page.
5. Create a Tiger Brands Workday candidate profile or sign in to your existing profile.
6. Complete all personal, qualification and employment questions honestly.
7. Enter your general office and administrative experience accurately.
8. Provide accurate details of your Excel, Mosaic and other computer skills.
9. Upload your updated CV and any supporting documents requested by the platform.
10. Check your cellphone number, email address, employment dates and uploaded documents.
11. Submit the application as soon as possible while the official vacancy remains available.
12. Keep the application confirmation or proof of submission.

Application Closing Date

The official vacancy does not state an application closing date.

The position was still available when last verified on 18 June 2026. Tiger Brands may close or remove the vacancy once enough applications have been received or its recruitment requirements have been met.

Interested applicants should apply as soon as possible rather than waiting for a closing date to be announced.

Application Notes

Only shortlisted candidates will be contacted. If no response is received within 2 weeks, consider your application unsuccessful. Preference may be given to candidates from under-represented designated groups in accordance with the Tiger Brands Employment Equity Plan, goals and targets.