Description
TFG Jewellery is seeking a Sales Associate to join their retail team at a luxury jewellery store in Menlyn. The successful candidate will be responsible for delivering excellent customer service, achieving sales targets, and representing the brand in a professional and knowledgeable manner. This role requires a proactive approach to client engagement, strong interpersonal skills, and a keen interest in fine jewellery and luxury retail.
About The Foschini Group
TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands.
Programme Offerings
- Position: Sales Associate (120hr) – TFG Jewellery – Menlyn
- Position Type: Full Time
- Location: Menlyn,Gauteng, South Africa
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Eligibility Criteria
- Grade 12 qualification
- At least 1 year of sales experience (preferably in luxury retail or hospitality)
- Articulate, polished, and passionate about fine craftsmanship and storytelling
- Highly presentable with attention to detail
- Comfortable in luxury environments with discretion and professionalism
- Ability to build strong client relationships with confidentiality
Required Skills
- Serve as a brand ambassador, delivering a warm, personalized client experience
- Exceed client expectations with thoughtful, tailored solutions
- Consistently aim to surpass individual and store sales targets
- Demonstrate strong product knowledge and stay informed on jewellery and fashion trends
- Proactively build new client relationships to support business growth
- Maintain store presentation and ensure stock aligns with brand standards
Skills and Attributes
- Detail-oriented with a strong eye for presentation and product craftsmanship
- Discreet, trustworthy, and able to manage sensitive, high-value interactions
- Curious and driven to continually learn about design, trends, and innovation
- Authentic and personable, able to build real connections with clients
- Composed and resilient under pressure
- Proactive in client engagement and follow-up
- Strong listener who uses insights to enhance the client journey
- Graceful in presence and manner
- Adaptable, agile, and open to change
- Subtle and strategic in sales, using storytelling rather than pressure
- Team-oriented and committed to brand growth
- Consistently attentive and focused on client needs
Behaviours
- Achieves results through proactive problem-solving
- Maintains high standards and ensures compliance
- Applies commercial insights in decision-making
- Delivers exceptional customer service
How to Apply
Interested candidates should ensure your application is complete and includes all required documentation.