iStore – Casual Sales Consultant

Core Group is recruiting a tech-savvy Casual Sales Consultant for the iStore at Fourways Mall in Johannesburg, Gauteng.

The successful candidate will approach customers, identify their needs, demonstrate the latest Apple products and services and present complete technology solutions while working to maximise sales opportunities within the store.

This entry-level opportunity is suited to someone with a completed Matric certificate, strong communication skills, an interest in retail and a genuine passion for Apple products. Previous sales experience, preferably in retail, or relevant product knowledge will be advantageous.

Important: This is a casual, part-time retail position. The official application form states that successful candidates must attend mandatory full-time product training at Core Group’s head office in Sandton during their first two weeks.

At a glance

What this opportunity is

This is a customer-facing, technology-retail sales position at iStore Fourways.

The Casual Sales Consultant will help customers explore and understand Apple products and services. The role involves identifying each customer’s requirements, demonstrating suitable products and presenting a complete solution rather than focusing on a single device.

The position is sales-focused. The successful candidate will be expected to engage customers proactively, explain relevant features and help maximise sales opportunities while creating a professional and memorable customer experience.

Core Group states that successful employees will receive the product knowledge and tools needed to perform the role. However, applicants are still expected to show an existing passion for technology and Apple products.

Main duties and responsibilities

• Approach customers proactively when they enter or browse the store.
• Welcome customers and create a positive retail experience.
• Ask appropriate questions to understand customer requirements.
• Help customers gain hands-on experience with Apple technology.
• Demonstrate relevant Apple products and services.
• Explain product features and available options clearly.
• Present complete solutions based on the customer’s needs.
• Help customers compare suitable products.
• Use product knowledge to support purchasing decisions.
• Identify opportunities to maximise store sales.
• Communicate professionally and accurately.
• Contribute towards memorable customer experiences.
• Work cooperatively with other store employees.
• Participate in product and sales training.
• Keep product knowledge up to date.
• Follow iStore and Core Group sales and customer-service procedures.

Important: Core Group may allocate additional reasonable sales, customer-service, merchandising, product, administrative or store-support duties according to operational requirements.

Minimum requirements

• A completed Matric certificate or National Senior Certificate.
• Strong communication skills.
• Comfort working with customers in a retail environment.
• Interest in technology and technology products.
• Passion for Apple products.
• Knowledge of Apple products.
• Ability to work as part of a team.
• Customer-service orientation.
• Sales inclination and confidence approaching customers.
• Availability for retail working hours and weekends.
• Availability for mandatory full-time product training in Sandton.

Matric requirement explained

A completed and passed Matric or National Senior Certificate is a minimum requirement for this vacancy.

The official application form asks applicants to confirm whether they have completed and passed Matric. Candidates should answer according to their genuine results and should be able to provide a verifiable certificate.

Applicants who have not completed and passed Matric should not assume that retail or product experience will replace the minimum education requirement.

Sales experience explained

Some sales experience, preferably in retail, is described as advantageous. The vacancy does not specify a minimum number of months or years.

Relevant experience may include:

• Retail sales.
• Technology or cellular sales.
• Electronics sales.
• Customer service in a retail store.
• Product demonstrations.
• Promotional or brand-ambassador work.
• Meeting sales or customer-service targets.
• Recommending complete product solutions.
• Explaining device features to customers.
• Assisting customers to compare products.

The official wording also indicates that relevant product knowledge may be considered advantageous where an applicant has limited sales experience.

Candidates should describe their actual responsibilities and should not claim formal sales experience if their knowledge comes only from personal use of Apple products.

Apple product knowledge

Applicants should have a genuine interest in Apple products and understand the basic differences between products and services in the Apple ecosystem.

Useful knowledge may include familiarity with:

• iPhone models and common customer use cases.
• Mac desktop and notebook options.
• iPad models and accessories.
• Apple Watch.
• AirPods and other audio products.
• Apple accessories.
• Basic device connectivity and ecosystem features.
• Apple services available to customers.
• Basic differences between product configurations.

Applicants do not need to pretend to know every technical specification. They should demonstrate curiosity, a willingness to learn and an ability to explain technical information in clear language.

Mandatory product training

The official application form states that successful candidates must attend mandatory product training during their first two weeks.

• The training will be conducted full time.
• The training will take place at Core Group’s head office in Sandton.
• Attendance is described as non-negotiable.
• Applicants must confirm their availability during the application.

This is particularly important because the position itself is advertised as casual and part time. Candidates should make sure they can attend the complete full-time training period before applying.

The vacancy does not state the daily training times, whether travel costs are covered or whether training attendance is separately compensated. These details should be confirmed if an offer is made.

Working hours and availability

The application form asks whether candidates are available to work weekends and retail hours.

The official iStore Fourways page currently shows trading hours extending into the evening on several days, as well as Sunday and public-holiday trading. This does not confirm the employee’s exact roster, but it shows that the store operates beyond standard office hours.

The vacancy does not state the guaranteed number of weekly hours, shift length, overtime arrangements or frequency of weekend and public-holiday work.

Applicants should provide honest availability information and consider whether they can travel reliably to and from Fourways Mall for the shifts allocated.

Location and travelling distance

The position is based at iStore Fourways, Shop NG24, Fourways Mall, Fourways Boulevard, Johannesburg.

The application form asks candidates to state the suburb where they live and whether Fourways is within travelling distance.

The vacancy does not confirm transport, accommodation or relocation assistance. Applicants should consider the cost, distance and availability of transport for retail shifts before applying.

Applicants who are studying

The application form asks candidates whether they are currently studying. However, the main vacancy does not state that students are excluded or that the position is reserved for students.

Applicants who are studying should answer honestly and consider whether their timetable is compatible with weekend work, retail hours and the mandatory two-week full-time training period.

Skills and personal qualities

• Strong verbal communication.
• Customer-service orientation.
• Sales confidence.
• Technology interest.
• Apple product knowledge.
• Ability to explain technical information clearly.
• Ability to identify customer needs.
• Solution-based selling.
• Teamwork and cooperation.
• Willingness to learn.
• Professional personal presentation.
• Initiative and proactive customer engagement.
• Ability to work during retail hours.
• Reliability and punctuality.

Background checks

Core Group states that successful applications will proceed to background checks.

• Criminal-record check.
• Credit check.
• Identity verification.
• Matric-certificate verification.
• Reference checks with two previous managers or supervisors.

The application questionnaire also asks about criminal convictions, previous dismissal, work history with Core Group or iStore and possible relationships with current employees.

Applicants should answer all screening questions honestly. Any disclosed information should be considered through the authorised recruitment process rather than concealed or misrepresented.

Candidates who do not have two previous managers or supervisors because they have limited work experience should provide accurate information and clarify their circumstances if contacted. They should not invent references.

Work authorisation

The application form asks applicants to confirm their citizenship or legal work status in South Africa.

The vacancy does not confirm visa or work-permit sponsorship. Candidates who require sponsorship should not assume that it will be provided.

Salary, commission and benefits

The official vacancy does not state the salary, hourly rate, commission structure, sales incentives or employee benefits.

The application form asks candidates to provide their current or previous salary. This does not confirm what Core Group will pay for this position.

Applicants should confirm the hourly or monthly pay, commission arrangements, guaranteed working hours, benefits and payment frequency if they receive an offer.

Information requested in the application

• Personal and contact information.
• Citizenship and work-eligibility status.
• An updated CV.
• Current or previous salary.
• Current notice period, where applicable.
• Whether Matric has been completed and passed.
• Whether the applicant has retail-sales experience.
• Whether the applicant is currently studying.
• Availability for mandatory full-time product training.
• Whether the applicant has been interviewed by iStore during the previous six months.
• Availability for weekend work and retail hours.
• Current suburb and travelling distance to Fourways.
• Criminal-record and criminal-conviction information.
• Previous dismissal information.
• Previous employment with Core Group or iStore.
• Relationships with existing Core Group or iStore employees.

These application questions should be answered according to the candidate’s genuine circumstances. A screening question does not automatically create a minimum requirement unless the vacancy or application wording identifies it as one.

Documents to prepare

• An updated CV.
• A clear Matric or National Senior Certificate.
• A South African identity document or applicable work-authorisation documents.
• Accurate education and employment dates.
• Contact details for previous managers or supervisors.
• Details of relevant retail or sales experience.
• Examples of Apple product knowledge.
• A reliable cellphone number and professional email address.

The initial application form confirms that a CV must be uploaded. Supporting documents may be requested during the verification or selection process.

Application checklist

• Confirm that you have completed and passed Matric.
• Prepare an updated sales-focused CV.
• Show retail or customer-service experience where applicable.
• Include product-demonstration or technology-sales experience.
• Explain your knowledge of Apple products.
• Confirm your availability for retail hours and weekends.
• Confirm that you can attend two weeks of full-time training in Sandton.
• Check that Fourways Mall is within reliable travelling distance.
• Prepare genuine manager or supervisor references.
• Answer the background-screening questions honestly.
• Check your cellphone number and email address.
• Submit while the official application remains open.

Need assistance preparing your CV or application documents? Visit our Learnership Resources and Guides.

About Core Group and iStore

Core Group operates iStore, a specialist Apple retail and service business offering Apple products, accessories, authorised repairs, technical support, training and solutions for consumers, businesses and education customers.

Learn more through the official iStore South Africa website.

More information about the employer is available through the official Core Group iStore page.

Quick tips for applicants

• Apply promptly because no closing date is displayed.
• Show completed Matric clearly on your CV.
• Explain your Apple product knowledge rather than writing only “tech savvy.”
• Include sales targets or achievements where applicable.
• Show how you have identified and solved customer needs.
• Mention retail, cellular or electronics experience.
• Research current Apple product categories before an interview.
• Prepare examples of presenting complete solutions to customers.
• Confirm your training and weekend availability before applying.
• Use genuine references and accurate employment dates.

Common application mistakes

• Applying without a completed Matric qualification.
• Submitting a generic CV that does not show sales or customer-service ability.
• Claiming Apple product knowledge without being able to explain it.
• Ignoring the mandatory full-time training requirement.
• Failing to consider travel between Fourways and Sandton.
• Providing inaccurate weekend or retail-hours availability.
• Assuming that a casual position guarantees a set number of weekly hours.
• Assuming that commission is included when it is not stated.
• Inventing previous managers or supervisor references.
• Providing inaccurate information during background screening.

Scam warning

Apply only through the official iStore Simplify recruitment platform.

• Do not pay anyone for an application, interview, assessment, training, uniform or employment placement.
• Do not trust anyone who claims they can guarantee a job at iStore.
• Do not share banking PINs, passwords or one-time PINs.
• Confirm that the vacancy is for Casual Sales Consultant at iStore Fourways.
• Upload personal documents only through an authorised and secure process.
• Do not send background-check documents to unofficial messaging accounts.
• Be cautious of social-media recruiters requesting money or sensitive information.

How this opportunity was verified

This opportunity was verified using the official iStore Simplify vacancy and application pages.

The official listing confirmed Core Group as the employer, iStore as the division, Fourways as the business unit, Johannesburg as the location, part-time status, entry-level classification, Matric requirement, sales responsibilities, Apple product requirement and background checks.

The official application form also confirmed the full-time two-week product-training requirement in Sandton, weekend and retail-hours availability, work-eligibility questions, travel-distance question and additional background-screening questions.

The vacancy does not state an official closing date, salary, hourly rate, commission structure, benefits, guaranteed weekly hours, exact shift schedule or contract end date.

Read more about our process on the How We Verify Listings page.

How to apply

1. Open the official iStore application page below.
2. Confirm that the vacancy is for Casual Sales Consultant at iStore Fourways.
3. Read the complete part-time vacancy.
4. Prepare an updated CV.
5. Enter your personal and contact information.
6. Provide accurate work-eligibility information.
7. Upload your CV.
8. Confirm that you have completed and passed Matric.
9. Answer the retail-sales and Apple-product questions honestly.
10. Confirm whether you can attend the two-week full-time training.
11. Provide accurate weekend and retail-hours availability.
12. Enter your suburb and confirm your travelling distance to Fourways.
13. Complete the background-screening questionnaire truthfully.
14. Review the application carefully.
15. Submit while the official form remains available.

Application closing date

No official closing date is displayed on the vacancy page.

Core Group may close the vacancy once enough applications have been received. Eligible candidates should apply as soon as possible rather than waiting for a closing date to be announced.