@home – Furniture Consultant

Furniture retail opportunities may suit applicants who enjoy helping customers create comfortable and attractive living spaces, explaining product features and working toward sales targets. The @home Furniture Consultant (40hr) opportunity at Mall of the North is a full-time retail sales position aimed at candidates with Grade 12, strong customer service ability and the confidence to sell furniture, homeware and décor products in a target-driven store environment.

At a glance

What this opportunity is

This @home Furniture Consultant opportunity is a full-time customer-facing sales position based at Mall of the North in Limpopo. The successful candidate will represent the @home brand, help guests choose suitable furniture and homeware products and contribute toward the store’s sales and turnover targets.

The consultant will be expected to identify each guest’s needs, recommend suitable products and provide solutions that support an enjoyable and professional shopping experience.

The role also includes monitoring sales performance, keeping up to date with furniture, décor and technology trends, identifying new sales opportunities, replenishing stock and supporting visual merchandising standards.

Who this opportunity may suit

This opportunity may suit an applicant who has completed Grade 12 and enjoys working with people in a retail sales environment. It may particularly suit someone who is interested in furniture, interior décor, homeware and helping customers find practical solutions for their homes.

The role may also suit applicants who are comfortable working toward sales targets, tracking their own performance and approaching customers confidently.

Applicants with furniture, homeware, appliance, décor, retail sales, customer service or showroom experience should make those details clear on their CV. Any experience with sales targets, quotations, customer accounts, stock replenishment or visual merchandising may also support the application.

What you’ll do / learn

Customer service and brand experience

• Represent @home as a professional brand ambassador.
• Welcome guests and provide an engaging store experience.
• Identify customer needs through effective questions and listening.
• Recommend furniture, homeware and décor solutions that match customer requirements.
• Provide accurate product information and support customer decision-making.
• Exceed guest expectations by offering suitable and practical solutions.
• Support customer satisfaction by following the company’s customer service strategy.

Sales and performance

• Work toward individual and store sales targets.
• Monitor personal sales performance against targets.
• Identify opportunities to increase sales and store turnover.
• Search for opportunities to generate new business.
• Guide customers through the sales process.
• Support strategic sales planning and customer value management.
• Help the store achieve profit, turnover and customer service objectives.

Product and trend knowledge

• Build detailed knowledge of the furniture and homeware product range.
• Keep up to date with current furniture and décor trends.
• Learn about product materials, features, functions and care requirements.
• Stay informed about relevant retail technology and product developments.
• Use product knowledge to recommend suitable solutions to guests.

Stock and visual merchandising

• Assist with replenishing stock on the sales floor.
• Support visual merchandising and product display standards.
• Help ensure the store is prepared and presentable for guests.
• Maintain organised furniture and homeware displays.
• Assist with identifying missing, damaged or incorrectly displayed stock.
• Help protect stock and support store risk-control procedures.

Administration and teamwork

• Complete sales-related administration accurately.
• Work with figures, sales information and performance reports.
• Support colleagues during busy trading periods.
• Demonstrate initiative and take responsibility for delivering results.
• Work in an organised and thorough manner.
• Follow store procedures and support risk management.
• Work a flexible retail schedule according to business needs.

Note: Applicants should confirm the salary structure, commission or incentive arrangements, exact weekly schedule, benefits and employment conditions directly with TFG during the recruitment process.

Eligibility requirements

Applicant requirements

• Grade 12 / Matric.
• Must be passionate about working with people.
• Must be comfortable working in a target-driven environment.
• Must be able to work under pressure.
• Must be available to work weekends.
• Must be available to work public holidays.
• Must be available for evening shifts where required.
• Must be able to work a flexible schedule according to the needs of the business.
• Must be comfortable working with figures and sales administration.

Skills and personal attributes

• Strong customer service orientation.
• Passion for people and guest experience.
• Target-driven and results-focused approach.
• Strong work ethic.
• Hands-on attitude.
• Initiative and willingness to take action.
• Ability to remain effective under pressure.
• Good organisational skills.
• Thorough and accurate approach to administration.
• Sales planning and sales-process management ability.
• Customer value management skills.
• Profit and turnover awareness.
• Ability to identify and manage store risks.
• Leadership and business-management ability where applicable.

Experience considerations

The official listing does not state a specific minimum number of years of experience. However, it includes skills such as management experience, leadership, strategic sales planning, profit and turnover focus and store risk management.

Applicants with previous retail sales, furniture, homeware, showroom, supervisory or management experience should include this clearly on their CV. Applicants without management experience should answer all screening questions honestly and focus on the requirements and strengths they genuinely meet.

What this role really means

A Furniture Consultant is responsible for helping customers choose products that suit their space, style, needs and budget. The consultant must understand the furniture range, listen carefully and explain how different products may work in the customer’s home.

This is also a commercial sales role. The successful applicant will be expected to monitor performance, work toward targets and actively look for opportunities to generate additional business.

Furniture sales may involve longer customer discussions than some other retail roles. Customers may need help comparing furniture sizes, materials, colours, functions, prices and delivery considerations before making a decision.

On your CV, place your Matric qualification, furniture or retail sales experience, customer service strengths and sales achievements near the top. Mention any experience with quotations, targets, customer accounts, visual merchandising, store administration or leading a retail team.

Application checklist

Prepare your documents before applying so that your application is complete and professional.

• Updated CV.
• Certified copy of your South African ID, where applicable.
• Certified copy of your Matric certificate, where applicable.
• Details of furniture, homeware, décor or retail sales experience.
• Details of sales targets and achievements, where available.
• Details of supervisory or management experience, where applicable.
• Details of visual merchandising, stock or store administration experience.
• Contactable employment references, where available.
• Clear contact details, including your cellphone number and email address.
• Any documents requested on the TFG careers application platform.

Need help with CVs, certified copies, and application tips? Use our Resources & Guides Hub.

Important note for applicants

The official listing shows an application deadline of 19 June 2026 at 00:00. Because this is the start of 19 June, applicants should submit their applications by 18 June 2026 rather than waiting until the date displayed.

The role requires a flexible retail schedule, including weekends, public holidays and evening shifts. Applicants should consider transport arrangements and personal availability before applying.

Preference may be given, but is not limited, to candidates from designated groups in line with the Employment Equity Act.

About the sponsor

TFG is an internationally diversified retail group with a portfolio of speciality lifestyle and apparel brands. Its South African retail operations include fashion, sport, jewellery, technology, homeware and furniture brands, supported by store and online shopping channels.

@home is a premium homeware and furniture retailer within TFG. The brand offers contemporary furniture, décor, accessories and home products, with a focus on combining style, quality, comfort and functionality. You can learn more through the official TFG Speciality Brands page

Quick tips for applicants

• Make your Matric qualification easy to find on your CV.
• Clearly show furniture, homeware, décor or other retail sales experience.
• Include examples of sales targets you achieved or exceeded.
• Mention experience with quotations, customer accounts or large-value sales.
• Include visual merchandising and stock-replenishment experience.
• Mention leadership or store-management experience where applicable.
• Show that you can work with figures, sales reports and administration.
• State that you are available for weekends, public holidays and evening shifts.
• Submit the application by 18 June 2026 to avoid missing the midnight deadline.

Common mistakes that get applicants rejected

• Submitting a CV that does not clearly show Grade 12 / Matric.
• Not showing relevant sales or customer service experience.
• Leaving out furniture, décor or homeware knowledge where applicable.
• Not including sales targets or achievements.
• Claiming management experience that cannot be supported.
• Not stating availability for flexible retail shifts.
• Using a generic CV that does not show interest in furniture retail.
• Using incorrect or outdated contact details.
• Waiting until 19 June to apply even though the vacancy closes at 00:00.

Scam warning (important)

Applicants should only apply through the official TFG careers platform. Do not pay anyone for this job, an interview, placement, training or application assistance. Legitimate employers do not ask applicants to pay money to secure a retail position.

How this opportunity was verified

This opportunity was verified from the official TFG careers listing for Furniture Consultant (40hr) – @home – Mall of the North, job identification 13130. The listing confirmed the employer, brand, job title, location, job category, full-time schedule, posting date, application deadline, responsibilities, qualification, skills, Employment Equity wording and official application route.

For more information about how our posts are verified, please visit our How we verify listings page.

How to apply

1. Open the official TFG application link below.
2. Read the complete Furniture Consultant vacancy carefully.
3. Click the Apply Now option on the official TFG careers page.
4. Create or log in to your TFG candidate profile, if required.
5. Complete all required application questions accurately.
6. Upload your updated CV and requested supporting documents.
7. Check that your qualification, experience and contact details are correct.
8. Submit your application by 18 June 2026.
9. Keep proof of submission or any confirmation received from the portal.

Application Closing Date

18 June 2026

Application Notes

Only shortlisted candidates will be contacted. If no response is received within 2 weeks, consider your application unsuccessful. Employment equity candidates are welcome to apply.