HEYDUDE – Sales Assistant

HEYDUDE, operated locally by Ares Holdings, is recruiting three Sales Assistants for its Brooklyn store in Pretoria, Gauteng.

The contract positions are suitable for applicants with Grade 12 or an equivalent qualification and at least one year of customer-service experience. Successful candidates will assist customers, process sales, replenish merchandise and support the store’s daily operations.

Important: Applicants must be available to work flexible retail shifts. The vacancy closes on 30 September 2026.

At a glance

About the position

The Sales Assistants will represent HEYDUDE and help provide customers with an efficient and positive in-store experience.

The role includes understanding customers’ needs, recommending suitable products, completing sales, replenishing merchandise and maintaining the store’s presentation.

Minimum requirements

• Grade 12 or an equivalent qualification.
• At least one year of customer-service experience.
• Ability to work flexible retail shifts.
• HEYDUDE or Crocs product knowledge would be advantageous.
• A positive attitude and commitment to customer service.
• Ability to work effectively as part of a retail team.

The official advert does not specify an age restriction, driver’s licence requirement or citizenship requirement.

Customer service and sales duties

• Acknowledge customers promptly after they enter the store.
• Provide excellent service to every customer.
• Identify customers’ needs and recommend appropriate products.
• Use product knowledge to explain relevant features and benefits.
• Complete sales and identify opportunities for additional sales.
• Monitor daily individual sales performance against the allocated target.
• Process customer orders accurately.

Stock and inventory duties

• Replenish footwear, apparel and accessories from the storeroom.
• Help minimise stock losses by following store procedures.
• Ensure that stock entries on the point-of-sale system are accurate.
• Check delivered quantities against the relevant documentation.
• Tag, hang and price merchandise.
• Record received products on the point-of-sale system.
• Ensure that available product sizes are displayed and replenished.

Store operations and merchandising

• Maintain daily store housekeeping standards.
• Dust displays, clean mirrors and vacuum the store where required.
• Empty bins and keep the counter and changing-room areas tidy.
• Assist the manager with opening and closing the store.
• Maintain merchandise displays according to store standards.
• Help the team update window and mannequin displays.
• Store point-of-sale materials safely to prevent damage.

Training and development

• Learn from the buddy allocated during the initial training period.
• Attend quarterly training sessions.
• Complete the required training assessments.
• Obtain regular feedback from the store manager.
• Discuss progress through the HEYDUDE rookie pack with the manager.
• Take responsibility for completing the required training activities.

The employer states that completing the required training is important when employees are considered for promotional opportunities. Promotion is not guaranteed.

Benefits

• Comprehensive health benefit.
• Uniform allowance.
• Staff discount.
• Company performance incentive scheme.
• Long-service incentives.
• Holistic employee-wellness programme.
• Training and development opportunities.
• Potential growth opportunities within the business.
• Employee-engagement activities.

The official advert confirms these benefits but does not provide their monetary values, eligibility rules or detailed terms. It also does not disclose the salary.

Work arrangement

This is an in-store retail position at the HEYDUDE Brooklyn store in Pretoria. It is not advertised as a remote or hybrid opportunity.

Applicants must be able to work flexible shifts. The exact working hours, weekend schedule and public-holiday arrangements are not stated in the advert.

Documents to prepare

• An updated CV.
• A copy of your Grade 12 certificate or equivalent qualification.
• A copy of your identity document, if requested.
• Accurate details of your customer-service or retail experience.
• Contactable employment references.
• A reliable cellphone number and professional email address.

Your CV should clearly show the employer, position, dates and main duties for experience used to meet the one-year customer-service requirement.

Application checklist

• Confirm that you have Grade 12 or an equivalent qualification.
• Show at least one year of customer-service experience clearly.
• Include any footwear, fashion or retail-sales experience.
• Mention experience using point-of-sale systems.
• Highlight stock-replenishment and merchandising experience.
• Include relevant HEYDUDE or Crocs product knowledge.
• Confirm that you can work flexible retail shifts.
• Check that your cellphone number and email address are correct.
• Complete every required section of the online application.
• Submit before the closing date.

Need help preparing your CV or application documents? Visit our Learnership Resources and Guides.

About HEYDUDE and Ares Holdings

HEYDUDE is an international footwear brand known for lightweight and comfort-focused shoes. In South Africa, the brand is distributed and operated through Hestia Brands, a subsidiary of Ares Holdings.

Ares Holdings is a South African distributor and retailer of international footwear, apparel and accessories brands.

Learn more through the official HEYDUDE page on the Ares Holdings website.

Quick tips for applicants

• Apply by 29 September 2026 where possible.
• Tailor your CV towards customer service and retail sales.
• Include examples of meeting sales targets where applicable.
• Mention point-of-sale and cash-handling experience accurately.
• Highlight stock, merchandising and housekeeping responsibilities.
• Do not claim product knowledge or experience that you do not have.
• Keep a copy or screenshot of your application confirmation.

Common application mistakes

• Applying without Grade 12 or an equivalent qualification.
• Failing to show the required customer-service experience.
• Submitting a generic CV that does not describe retail duties.
• Not mentioning availability for flexible shifts.
• Entering incorrect contact information.
• Uploading an outdated or unreadable CV.
• Leaving required sections of the application incomplete.
• Waiting until the closing date to apply.

Scam warning

Apply only through the official HEYDUDE Simplify recruitment page.

• Do not pay anyone for an application, interview, uniform, training or job placement.
• Do not share banking PINs, account passwords or one-time PINs.
• Do not trust anyone who guarantees employment in exchange for money.
• Confirm that the vacancy title is Sales Assistant x3.
• Confirm that the advertised store is HEYDUDE Brooklyn in Pretoria.
• Upload personal documents only through a secure and official recruitment process.

How this opportunity was verified

This vacancy was verified using the official HEYDUDE Simplify recruitment listing for Sales Assistant x3 in Pretoria.

The official listing confirmed the Brooklyn store, three available positions, contract status, Grade 12 requirement, customer-service experience requirement, responsibilities, benefits and closing date.

The advert does not state the salary, expected starting date, daily working hours or detailed conditions attached to the listed benefits.

Read more about our process on the How We Verify Listings page.

How to apply

1. Open the official HEYDUDE application page below.
2. Confirm that the position is Sales Assistant x3.
3. Confirm that the location is Pretoria, Gauteng.
4. Read the complete vacancy information.
5. Select the Apply option.
6. Sign in or create a Simplify recruitment profile.
7. Complete your personal, education and experience details accurately.
8. Upload your updated CV and any requested supporting documents.
9. Review your contact information and application.
10. Submit before the closing date.

Application closing date

The official closing date is 30 September 2026.

The exact closing time is not stated. Applicants should submit by 29 September 2026 to reduce the risk of missing the deadline because of technical or document-upload problems.