hear.com is offering a short-term internship for a recent graduate who wants to build practical experience in customer communications and marketing. Based in Cape Town, this 4-month role combines customer interaction, digital campaign support, and day-to-day communication tasks in a hybrid working environment.
At a glance
| Field | Details |
|---|---|
| Sponsor / Employer | audibene / hear.com |
| Opportunity type | Customer Communications & Marketing Intern / 4-month internship |
| Location | Cape Town, South Africa |
| Work structure | Hybrid (3 days in office, 2 days remote) |
| Employment type | Internship |
| Internship period | Initial 4-month period |
| Start timing | Applicants are asked if they can start in April |
| Verified by us | 13 March 2026 |
What this opportunity is
This internship supports customer communications and marketing work in a hearing care business. The role combines customer-facing communication tasks with campaign and digital marketing support, giving the successful applicant practical exposure to social media engagement, inbound communication channels, CRM-related processes, and marketing operations.
Note: The vacancy is aimed at a recently graduated candidate in Marketing, Communications, or a related field, and some exposure to customer-facing or communications support work is considered desirable.
What you’ll do / learn
You’ll gain hands-on experience across customer messaging, campaign support, multi-channel communication, and digital marketing coordination in a fast-moving business environment.
- Respond to social media comments and messages, mainly on Facebook, in a timely and professional way
- Answer inbound customer calls and reply to emails and SMS messages when needed
- Support marketing campaigns, including content creation, email/SMS campaigns, and digital advertising
- Help manage the WhatsApp communication channel
- Assist with reporting, analytics, and performance tracking for marketing and customer communications
- Collaborate on projects to improve the customer journey and engagement
- Contribute to CRM processes and marketing systems
- Build practical experience in multi-channel customer communication and digital marketing support
Eligibility requirements
Meet the minimum requirements below before applying.
- Education: Recently graduated in Marketing, Communications, or a related field
- Location readiness: Based in Cape Town and able to come into the office
- Availability: Able to start in April
- Experience: Some exposure to customer-facing roles or communications support is desirable
- Digital comfort: Comfortable with social media platforms, WhatsApp, digital tools, and basic analytics
- Core strengths: Curious, creative, motivated to learn, optimistic, approachable, and friendly
- Communication: Strong communication and collaboration skills
Application checklist
Make sure your application is complete before submitting.
- Updated CV / Resume
- Cover letter if available
- Clear contact details (phone + email)
- LinkedIn profile or website if relevant
- Any supporting customer service, social media, content, digital marketing, or communications experience on your CV
- Proof that you are based in Cape Town if requested during the process
Need help with CVs, certified copies, and application tips? Use our Resources & Guides Hub.
About the sponsor
audibene / hear.com is a hearing care business that connects customers with hearing support, consultations, and hearing aid-related solutions through digital and customer-support channels. On its official website, the company presents itself as a modern hearing care provider operating through online guidance and partner networks in multiple markets. For More information visit the hear.com Website
Quick tips for applicants
- Make your Marketing or Communications qualification easy to identify on your CV
- Highlight any customer service, social media, WhatsApp, email support, or campaign experience clearly
- Show that you are comfortable working across multiple communication channels
- Mention any exposure to content creation, reporting, or basic analytics tools
- Be ready to confirm that you are based in Cape Town and available to start in April
Common mistakes that get applicants rejected
- Submitting a CV that does not show communication or customer-facing strengths
- Leaving out qualification details
- Not showing any comfort with social media, WhatsApp, or digital communication tools
- Applying without checking the Cape Town location requirement
- Uploading incomplete application documents
Scam warning (important)
Never pay a fee to apply for an internship. Use only the official Greenhouse application page linked below. If anyone asks for payment for interviews, placement, or shortlisting, rely only on the employer’s official recruitment platform.
How this opportunity was verified
Verified by us on 13 March 2026 by checking the official Greenhouse vacancy page for Customer Communications & Marketing Intern – 4-Month Internship and the official hear.com site for company background.
How to apply
- Open the official vacancy page using the button below.
- Read the requirements carefully and confirm that your qualification and location fit the role.
- Prepare your CV and any supporting documents.
- Submit your application through the official Greenhouse platform.