Fidelity Services Group – Programme Coordinator (Learnerships)

Learnership programmes need strong administration behind the scenes to keep learner files, attendance, compliance evidence and provider communication properly managed. The Fidelity Services Group Programme Coordinator (Learnerships) opportunity in Roodepoort is aimed at organised applicants with training, learnership or skills development administration experience who can support accurate programme coordination and reporting.

At a glance

What this opportunity is

This Programme Coordinator role is a permanent training administration position within Fidelity Services Group. The role focuses on supporting the administration, compliance and coordination of learnership programmes.

The successful candidate will help coordinate learner documentation, attendance, provider communication, programme reporting and learner progress tracking. This type of role requires strong administration, accurate reporting and the ability to follow up professionally with learners, providers, facilitators and internal stakeholders.

Who this opportunity may suit

This opportunity may suit someone with Matric and previous experience in learnership administration, training coordination, skills development administration or education programme support. It may also suit an applicant who is confident with reporting, spreadsheets, learner files, compliance documents and stakeholder follow-up.

Applicants with experience in training administration, SETA documentation, learner enrolments, attendance tracking, HR administration, education provider coordination or workplace learning programmes may have relevant experience to highlight on their CV.

What you’ll do / learn

• Coordinate learner enrolments, programme files and documentation.
• Track class attendance, workplace attendance and learner progress.
• Liaise with providers, facilitators, learners and internal stakeholders.
• Prepare weekly and monthly reports on programme progress and risks.
• Assist with SETA and QCTO compliance requirements.
• Support audits and evidence pack preparation.
• Follow up on outstanding documents, assessment evidence and learner queries.
• Maintain accurate administration records for learnership programmes.
• Support communication between learners, training providers and internal teams.

Note: This vacancy is listed as a permanent role. Applicants should confirm working hours, salary details and employment conditions directly with the employer during the recruitment process.

Eligibility requirements

Applicant requirements

• Grade 12 / Matric.
• A relevant HR, training, education or administration qualification will be advantageous.
• Two years’ experience in learnership, training or skills development administration.
• Strong Excel, Word, Outlook and Teams skills.
• Excellent organisational ability.
• Good communication and reporting ability.

Skills and qualities that may help

• Attention to detail when working with learner files and evidence packs.
• Ability to follow up firmly and professionally with different stakeholders.
• Comfortable working with deadlines and compliance requirements.
• Ability to prepare accurate weekly and monthly reports.
• Confidence using spreadsheets to track attendance, documentation and learner progress.
• Professional communication with learners, providers, facilitators and internal teams.

What this role really means

A Programme Coordinator for learnerships helps keep training programmes organised, compliant and properly documented. This includes making sure learner files are complete, attendance is tracked, provider information is followed up, progress is monitored and reports are prepared on time.

For this application, your CV should clearly show any experience with learnerships, SETA processes, QCTO compliance, training providers, learner documentation, attendance registers, assessment evidence, HR administration, Excel reports or programme coordination. This is a role where accuracy and follow-through matter as much as general administration experience.

Application checklist

Prepare your documents before applying so that your application is complete and professional.

• Updated CV.
• Certified copy of your South African ID, where applicable.
• Grade 12 / Matric certificate or statement of results.
• Relevant HR, training, education or administration qualification, if available.
• Details of your learnership, training or skills development administration experience.
• Examples of Excel, Word, Outlook and Teams experience.
• Clear contact details, including your cellphone number and email address.
• Any supporting qualifications requested on the SimplifyHR application portal.

Need help with CVs, certified copies, and application tips? Use our Resources & Guides Hub.

Application note

The official listing states that applicants should submit a current CV and supporting qualifications. Shortlisted candidates may be required to complete a practical administration or Excel assessment.

The listing also states that Fidelity Services Group reserves the right not to make an appointment to the advertised position. Preference is given to existing employees at all times and appointments are made on merit. Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported, with black female candidates given priority in line with the company’s transformation policy, subject to the stated criteria.

If applicants are not contacted within 10 working days from the closing date, they should regard their application as unsuccessful.

About the sponsor

Fidelity Services Group is an integrated security solutions provider operating across areas such as guarding, armed response, cash solutions, electronic security, monitoring, investigations and related business support services. The group serves residential, commercial and organisational clients across Southern Africa. For more information visit the Fidelity Services Group Website.

Quick tips for applicants

• Make your Matric qualification easy to find on your CV.
• Clearly show your two years of learnership, training or skills development administration experience.
• Mention any SETA, QCTO, learner file, attendance register or evidence pack experience.
• Include practical examples of Excel reports, trackers or spreadsheets you have worked with.
• Highlight communication with providers, facilitators, learners or internal stakeholders.
• Apply before the closing date and keep proof of submission.

Common mistakes that get applicants rejected

• Submitting a CV that does not clearly show Matric.
• Not showing two years of relevant learnership, training or skills development administration experience.
• Using a generic admin CV without showing programme coordination, reporting or compliance experience.
• Leaving out Excel, Word, Outlook or Teams experience.
• Not uploading supporting qualifications where available.
• Using an outdated CV with missing or incorrect contact details.
• Waiting until the last day to apply and then experiencing portal issues.

Scam warning (important)

Applicants should only apply through the official Fidelity Services Group / SimplifyHR recruitment platform. Do not pay anyone for this job, for an interview, for placement, or for application assistance. Legitimate employers do not ask applicants to pay money to secure a job opportunity.

How this opportunity was verified

This opportunity was verified from the official Fidelity Services Group SimplifyHR listing for Programme Coordinator (Learnerships). The listing confirmed the employer, division, business unit, location, employment type, industry, functional area, posted date, closing date, duties, requirements, application note, employment equity wording and official application route.

For more information about how our posts are verified, please visit our How we verify listings page.

How to apply

1. Open the official Fidelity Services Group application link below.
2. Read the full vacancy details and requirements carefully.
3. Create or log in to your SimplifyHR candidate profile.
4. Complete all required profile and application fields.
5. Upload your current CV and supporting qualifications.
6. Submit your application before the closing date.
7. Keep proof of submission or any confirmation received from the portal.

Application Closing Date

30 June 2026