Discovery – Internship: Servicing Administrator

This opportunity is ideal for applicants who want a structured admin internship in financial services with clear service standards and process-driven work. Discovery Invest is recruiting for an Internship: Servicing Administrator based at 1 Discovery Place, Sandton.

At a glance

What this opportunity is

This internship sits in Discovery Invest and focuses on servicing and onboarding support for investment-related applications. The role is centered on checking application documentation, capturing new business applications, handling outstanding requirements, and supporting service delivery within SLA standards.

What you’ll do / learn

You’ll gain exposure to administrative servicing processes in an investment environment, including application checks, quality-related process steps, stakeholder communication, and SLA-driven service support.

• Check that all required onboarding/application documents are received
• Complete compliance/process checks as part of onboarding administration
• Capture new business applications (NB applications)
• Log possible fixes/system issues on the quality centre
• Request outstanding information by phone or email
• Issue NB quotes and follow up on outstanding requirements
• Maintain SLA performance within processing pools
• Support testing and process improvements after system enhancements
• Capture, quality assure, and activate new investments; issue policy schedules; assist with queries
• Meet monthly assessment targets (minimum 90%)

Note: Completing an internship does not guarantee permanent employment unless the official listing states otherwise.

Eligibility requirements

• Degree
• Quality assurance skills in a LISP environment
• Communication skills
• Investment or financial products knowledge/exposure
• Customer service orientation
• Results orientation
• Time management

Application checklist

• Updated CV
• Certified copy of South African ID
• Degree certificate or latest academic transcript
• Any supporting documents showing admin/QA/customer service exposure (if available)
• Clear contact details (phone + email)

Need help with CVs, certified copies, and application tips? Use our Resources & Guides Hub

About the sponsor

Discovery is a South African financial services group, and its careers content describes internship programmes as 12-month workplace experience opportunities for unemployed graduates, with mentoring and skills coaching. Read more about the sponsor: Discovery Website.

Quick tips for applicants

• Tailor your CV toward administration, accuracy, and customer service.
• Highlight any exposure to financial admin, document checks, or SLA-based work.
• Be ready to explain how you manage follow-ups, accuracy, and deadlines.

Common mistakes that get applicants rejected

• Using a generic CV that doesn’t show admin/process experience
• Leaving out proof of degree completion (or current qualification status)
• Ignoring the role’s focus on quality checks, SLA, and communication
• Waiting too long when no closing date is listed

Scam warning (important)

Never pay a fee to apply. Only apply through the official Discovery careers portal and double-check the website domain before uploading personal documents.

How this opportunity was verified

Verified by us on 24 February 2026 by checking the official Discovery careers listing for Internship: Servicing Administrator and the Discovery jobs index/careers pages for listing and sponsor details. We captured the application route and listing details available on the date above.

How to apply

1. Open the official Discovery vacancy page.
2. Click Apply now and create a profile (or log in).
3. Complete the online application and upload your documents.
4. Submit as soon as possible (no closing date is shown on the listing).