Dis-Chem – Frontshop Assistant

Frontshop retail work is a practical entry point for applicants who enjoy customer service, merchandising, stock control and point-of-sale duties. Dis-Chem Pharmacies Limited is advertising a Frontshop Assistant vacancy for its Die Boord store in Stellenbosch, with responsibilities linked to shelf presentation, customer support, till transactions, stock handling and store housekeeping.

At a glance

What this opportunity is

This vacancy is for a Frontshop Assistant at Dis-Chem’s Die Boord store in Stellenbosch. The role focuses on supporting customer service at point of sale, keeping shelves fully stocked and neatly presented, checking stock and pricing, handling payments, and following Dis-Chem’s store procedures.

Applicants should note that this is advertised as a permanent job vacancy, not a learnership or internship. The role is suitable for candidates with Grade 12 and some retail exposure, including applicants with 0–6 months of retail work experience.

Who this opportunity may suit

This role may suit applicants who are comfortable working with customers, products, shelves, tills and store procedures. It may be a good fit for candidates who want retail pharmacy store experience and can work accurately, follow instructions and keep stock areas well organised.

What you’ll do / learn

• Ensure full product ranges are available on shelves and neatly presented.
• Check that shelf stock has not reached its sell-by date.
• Restock merchandise when needed to support sales.
• Follow up on customer out-of-stock queries in line with store procedures.
• Pack delivered stock or stock from the storeroom in the correct spaces.
• Check that merchandise displays, labels and pricing are correct.
• Keep the storeroom organised, neat and tidy.
• Assist customers with product knowledge and general enquiries.
• Assist with back shopping when required.
• Handle merchandise carefully to prevent losses.
• Process purchases, payments, vouchers, coupons and other acceptable payment methods.
• Assist with exchanges and returned goods when authorised.
• Process loyalty cards, including partner loyalty cards.
• Follow cash-handling and drop-safe procedures.
• Report low stock, out-of-stock items, damaged stock and expired stock.
• Assist with stock counting and general stocktaking.
• Assist with loading and offloading stock when needed.
• Provide friendly, helpful and courteous customer service.
• Report customer compliments and complaints to management.
• Follow housekeeping, health and safety, uniform and personal appearance rules.

Note: The official listing does not state that this vacancy includes a formal learnership qualification. Applicants should treat it as a permanent retail store job opportunity.

Eligibility requirements

Essential requirements:

• Grade 12 / Matric or Senior Certificate.
• 0–6 months of retail work experience.

Advantageous requirements:

• 1 year of work experience within retail.
• Certification in Retail Business Management.

Special conditions of employment:

• Must be able to work retail hours.
• Must be a South African citizen.
• MIE checks, no criminal record and clear credit rating required.
• Driver’s licence and own reliable transport required.

Skills and competencies required

• Knowledge of retail operations and administration.
• Ability to identify solutions and escalate issues when needed.
• Basic arithmetic, including addition, subtraction, multiplication and division.
• Clear verbal communication skills.
• Ability to answer customer questions in a timely manner.
• Ability to follow procedures carefully.
• Personal responsibility for quality and timely work.
• Basic computer skills such as Word, Excel and Outlook will be advantageous.
• Numerical skills and SAP knowledge will be advantageous.

What this role really means

A Frontshop Assistant role is a customer-facing retail position. In practice, this means you may move between shelves, the storeroom and the till area during the day. You will need to keep products neat, check pricing, help customers, process payments, watch for expired or damaged stock and follow store procedures closely. Your CV should clearly show any customer service, cashier, retail, merchandising, stock packing or store assistant experience.

Application checklist

Before applying, prepare the correct documents and make sure your CV is clear, updated and easy to read.

• Updated CV in PDF or Word format.
• Certified copy of your South African ID, if requested during the application process.
• Grade 12 / Matric certificate or Senior Certificate.
• Details of any retail, cashier, customer service, merchandising or stock-handling experience.
• Driver’s licence copy, if requested.
• Clear contact details, including your cellphone number and email address.
• Any supporting retail or business management certificate, if applicable.

Need help with CVs, certified copies, and application tips? Use our Resources & Guides Hub.

Important application notes from Dis-Chem

• Only successful applicants will be contacted.
• If you have not been contacted within two weeks after the closing date, consider your application unsuccessful.
• Dis-Chem is an equal opportunity employer.
• Dis-Chem’s Employment Equity Plan and targets will be considered as part of the recruitment process.
• Dis-Chem supports the recruitment of people with disabilities.
• The application form asks applicants to confirm whether they have completed Grade 12 / Matric.
• The application form asks about Frontshop Assistant experience, where that experience was gained, current salary and realistic salary expectations.

About the sponsor

Dis-Chem Pharmacies Limited is a South African pharmacy and retail group that operates stores offering pharmaceutical, health, wellness, beauty, personal care and related retail products. The group also operates through online and store-based retail channels. For more information visit the Dis-Chem Website.

Quick tips for applicants

• Make your CV show your retail and customer service experience clearly.
• Mention any cashier, till, stock packing, merchandising or shelf labelling experience.
• Show that you can work retail hours and follow store procedures.
• Keep your CV neat and avoid long, unclear paragraphs.
• Check that your phone number and email address are correct before submitting.
• Prepare honest answers for the application questionnaire.

Common mistakes that get applicants rejected

• Applying with an outdated or incomplete CV.
• Not showing Grade 12 / Matric clearly on the CV.
• Leaving out retail, cashier, customer service or merchandising experience.
• Ignoring the special conditions, such as retail hours and transport requirements.
• Providing salary information that is unclear or unrealistic.
• Submitting incorrect contact details.
• Applying after the closing date.

Scam warning (important)

Applicants should only apply through the official SimplifyHR application link for this Dis-Chem vacancy. Do not pay anyone for a job application, interview, placement or “fast-tracking” service. If someone asks for money to secure this job, treat it as suspicious and verify the vacancy through Dis-Chem’s official careers platform.

How this opportunity was verified

This post was prepared using the official SimplifyHR vacancy listing for “Frontshop Assistant – Die Boord, Stellenbosch.” The listing was checked for the job title, employer, location, employment type, posted date, closing date, requirements, duties, competencies, remuneration notes, employment equity note and official application route.

For more information about how our posts are verified, please visit our How we verify listings page.

How to apply

1. Open the official application link below.
2. Read the vacancy requirements carefully.
3. Prepare your CV and supporting documents.
4. Complete the online application form with your personal details.
5. Upload your CV in the correct CV upload section.
6. Add any required supporting documents where the form requests them.
7. Complete the application questionnaire honestly.
8. Accept the terms and conditions if you agree to them.
9. Submit your application before the closing date.

Application Closing Date

Application Closing Date: 19 June 2026.