Dis-Chem – Frontshop Assistant

Dis-Chem Pharmacies is recruiting a Frontshop Assistant for its Long Beach Mall store in Noordhoek, Western Cape.

This permanent, entry-level retail position involves assisting customers, operating point-of-sale systems, replenishing merchandise, monitoring stock and maintaining Dis-Chem’s merchandising and housekeeping standards.

Important: Applicants need Grade 12 and up to six months of retail work experience. They must be South African citizens, have a driver’s licence and reliable personal transport, and be available to work retail hours.

At a glance

What this position involves

The Frontshop Assistant will help maintain the store’s merchandising standards while providing customer service at the point of sale.

The successful candidate will work with merchandise, shelves, pricing, stock records, customer transactions and general housekeeping. The position requires accuracy because it includes handling cash and other forms of payment.

Minimum requirements

• Grade 12, Matric or a Senior Certificate.
• Up to six months of retail work experience.
• South African citizenship.
• A valid driver’s licence.
• Reliable personal transport.
• Availability to work retail hours.
• No criminal record.
• A clear credit record.
• Willingness to undergo the relevant MIE screening process.

Advantageous qualifications and experience

• One year of retail work experience.
• A certification in Retail Business Management.
• Basic Microsoft Word, Excel and Outlook skills.
• Numerical skills.
• Experience using SAP.

The advantageous criteria may strengthen an application but are not listed as compulsory minimum requirements.

Main duties and responsibilities

• Make sure the full product range is available and neatly presented on shelves.
• Restock merchandise and supplies when required.
• Check stock to ensure products have not reached their sell-by dates.
• Follow up on customer enquiries about out-of-stock products.
• Store delivered stock and merchandise from the storeroom in the correct places.
• Check that displays, labels and prices are correct.
• Report pricing discrepancies to management.
• Keep the storeroom organised, neat and tidy.
• Remain informed about new products so that customers can be assisted properly.
• Assist with back-shopping when required.
• Handle merchandise carefully to prevent damage and losses.

Point-of-sale and cash-handling duties

• Process purchases at the point of sale.
• Receive and verify cash, card, voucher, coupon and other approved payments.
• Process loyalty cards and participating partner cards.
• Exchange or accept returned merchandise when authorised by the Frontshop Leader.
• Place cash in the drop safe according to standard procedures.
• Obtain approval for line voids and price changes.
• Maintain an accurate cash flow.
• Keep daily takings and transaction records securely in the till drawer until deposited.
• Ensure that outgoing products and prescriptions are scanned and paid for.

Stock control and customer service

• Rotate stock regularly according to Dis-Chem procedures.
• Report low, damaged, expired and out-of-stock products.
• Assist with stock-file counts and general stocktaking.
• Help load and offload stock when required.
• Flatten empty boxes and move them to the designated area.
• Build professional relationships with customers.
• Provide friendly, helpful and courteous assistance.
• Report customer compliments and complaints to management.
• Assist with the training of new and existing team members.
• Report suspicious behaviour involving staff or customers.
• Maintain Dis-Chem’s housekeeping standards.
• Follow health, safety, uniform and personal-appearance requirements.

Skills and competencies

• Knowledge of retail operations and administration.
• Basic arithmetic, including addition, subtraction, multiplication and division.
• Ability to identify solutions and escalate problems appropriately.
• Clear verbal communication.
• Ability to respond to customer questions promptly.
• Ability to follow procedures and instructions.
• Accuracy when processing payments and handling stock.
• Personal responsibility for the quality and timeliness of work.
• Ability to achieve results with limited supervision.

Salary and benefits

Dis-Chem confirms that the successful applicant will receive a market-related salary. The amount is not stated in the official vacancy.

The advert also lists the following benefits:

• Provident Fund.
• Staff account.
• Medical aid.

Applicants should confirm contribution rates, eligibility periods and other benefit conditions if shortlisted.

Work arrangement

This is a store-based position at Long Beach Mall in Noordhoek. It is not a remote opportunity.

Applicants must be available to work retail hours. These may include weekends, public holidays and shifts based on the store’s operating requirements.

Documents to prepare

• An updated and professional CV.
• A clear copy of your South African identity document.
• Your Grade 12, Matric or Senior Certificate.
• A copy of your valid driver’s licence.
• Accurate details of your retail work experience.
• Your Retail Business Management certificate, if applicable.
• Any other supporting documents requested by the application portal.

Upload only clear and accurate documents through the official recruitment platform.

Application checklist

• Confirm that you have Grade 12 or a Senior Certificate.
• Show your retail work experience clearly on your CV.
• Confirm that you are a South African citizen.
• Check that your driver’s licence is valid.
• Confirm that you have reliable personal transport.
• Make sure you can work retail hours.
• Mention point-of-sale, cash-handling and stock-control experience accurately.
• Include basic computer or SAP experience where applicable.
• Check that your cellphone number and email address are correct.
• Complete all required sections of the online application.
• Apply as soon as possible because no closing date is displayed.

Need assistance preparing your CV or application documents? Visit our Learnership Resources and Guides.

About Dis-Chem Pharmacies

Dis-Chem Pharmacies is a South African pharmacy and retail group offering health, wellness, beauty, personal-care and household products. Its operations also include dispensaries, clinics and other healthcare-related services.

Learn more through the official Dis-Chem website

Quick tips for applicants

• Apply promptly because the official advert does not display a closing date.
• Tailor your CV towards retail and customer service.
• Mention till, cash-handling or point-of-sale experience.
• Include stock replenishment, merchandising or stocktaking experience.
• State clearly that you have a driver’s licence and reliable transport.
• Do not claim SAP or cash-handling experience unless it is accurate.
• Check your contact details before submitting.
• Keep confirmation that your application was submitted.

Common application mistakes

• Applying without Grade 12 or a Senior Certificate.
• Failing to include relevant retail experience on the CV.
• Not mentioning a valid driver’s licence or reliable transport.
• Assuming that the position follows standard office hours.
• Providing inaccurate information about criminal or credit records.
• Uploading an outdated or unreadable CV.
• Leaving compulsory application questions incomplete.
• Delaying the application because no closing date is shown.

Scam warning

Apply only through Dis-Chem’s official Simplify recruitment portal.

• Do not pay anyone for an application, background check, interview or job placement.
• Do not share banking PINs, passwords or one-time PINs.
• Do not trust anyone who guarantees employment in exchange for money.
• Confirm that the position is Frontshop Assistant – Long Beach Mall.
• Confirm that the employer is Dis-Chem Pharmacies Limited.
• Confirm that the vacancy identifier is 202807.
• Do not send identity documents to unverified social-media accounts or private messaging numbers.
• Upload personal documents only through the secure official recruitment process.

How this opportunity was verified

This vacancy was verified directly through the live Dis-Chem Simplify recruitment listing for Frontshop Assistant – Long Beach Mall.

The official listing confirmed the permanent employment type, Noordhoek location, entry-level classification, minimum requirements, responsibilities, salary description and benefits.

The vacancy does not display an application closing date, exact salary, working schedule or expected starting date. Applicants should therefore submit as soon as possible.

Read more about our process on the How We Verify Listings page.

How to apply

1. Open the official application page below.
2. Confirm that the position is Frontshop Assistant – Long Beach Mall.
3. Confirm that the location is Noordhoek, Western Cape.
4. Read the complete vacancy information.
5. Create a recruitment profile or sign in to your existing profile.
6. Complete your personal, education and experience information accurately.
7. Upload your updated CV and requested supporting documents.
8. Answer all screening questions honestly.
9. Review your contact information and application.
10. Submit as soon as possible.

Application closing date

No closing date is displayed in the official vacancy.

The employer may remove the advert after receiving enough applications. Candidates should apply as soon as possible rather than waiting for a closing date to be announced.