HiFi Corp – Part-Time Service Centre Administrator

HiFi Corp is recruiting a customer-focused Service Centre Administrator for a part-time position at its Secunda operation in Mpumalanga.

The successful candidate will assist customers, contribute towards sales targets, maintain current product knowledge, support merchandising and help uphold the store’s safety, security and presentation standards.

This opportunity is suited to someone with Grade 12 and between one and two years of proven retail experience who can work effectively with customers and manage responsibilities in a target-driven store environment.

Important: This is a part-time retail position. It is not advertised as a learnership, internship, apprenticeship, graduate programme or YES Youth opportunity. The exact weekly hours and shift schedule are not stated.

At a glance

What this opportunity is

This is a part-time customer-service and store-administration position at HiFi Corp in Secunda.

Despite the administrative job title, the role is not limited to office work. It includes customer service, sales-target responsibilities, product knowledge, merchandising, store presentation and general support for safety and security.

The successful applicant will need to work confidently with customers while supporting the store’s commercial and operational requirements.

The vacancy does not state whether the position is temporary or permanent. It is classified only as part-time, so the full employment terms should be confirmed if the candidate receives an offer.

Main duties and responsibilities

• Provide professional customer service.
• Assist customers with product or service-related enquiries.
• Contribute towards the store’s sales targets.
• Maintain current knowledge of the store’s products.
• Use product knowledge when assisting customers.
• Support merchandising activities.
• Help maintain an orderly and customer-friendly store presentation.
• Contribute towards store safety and security.
• Work cooperatively with colleagues.
• Manage assigned responsibilities effectively.
• Follow company policies and store procedures.
• Support the store’s service-centre and administrative requirements.

Important: HiFi Corp may allocate additional reasonable customer-service, sales, merchandising, administrative or store-support duties according to operational requirements.

Minimum requirements

• Grade 12 / Matric.
• Between one and two years of proven retail experience.
• Previous exposure to customer-facing retail work.
• Ability to provide professional customer service.
• Ability to work towards sales targets.
• Willingness to learn and maintain product knowledge.
• Ability to assist with merchandising and store presentation.
• Ability to work effectively with a team.
• Self-management and reliability.

Retail-experience requirement explained

Applicants need at least one to two years of proven experience in a retail environment.

Relevant experience may include work involving electronics, appliances, furniture, cellular products, homeware, clothing or other customer-facing retail categories.

Applicants should explain their responsibilities rather than listing only a job title. Relevant duties may include helping customers, answering enquiries, working towards targets, merchandising, arranging displays, processing store documents or supporting a service counter.

The application form asks candidates to select or state the number of years they have worked in retail. Employment dates on the CV should support the answer provided.

Customer-service responsibilities

Customer service is a central part of this position. The successful candidate may need to assist customers with enquiries, explain available products or services and direct more complex matters through the correct store channel.

Applicants should demonstrate that they can listen carefully, communicate respectfully and remain helpful in a busy retail environment.

The application questionnaire specifically asks whether candidates have previously worked in a customer-facing role.

Sales-target responsibilities

Although the position is called Service Centre Administrator, the official advert includes achieving sales targets among the responsibilities.

The successful applicant should therefore be comfortable working in a commercially focused environment where customer service and store performance are both important.

The vacancy does not state the specific targets, how performance will be measured or whether commission applies to this position.

Product knowledge

The role requires the successful candidate to keep product knowledge up to date.

HiFi Corp sells electronics, appliances and other products for the home. Product ranges, features and pricing may change, so the employee will need to participate in available training and review current store information.

The advert does not require applicants to know every product before joining. However, they should demonstrate an ability to learn product information and communicate it accurately to customers.

Merchandising and store presentation

The Service Centre Administrator will support merchandising and store-presentation standards.

This may involve helping keep products, promotional materials and customer-facing areas appropriately arranged according to store requirements.

The application form asks applicants whether they have experience in merchandising and store presentation. Candidates should mention relevant experience accurately on their CV.

Safety and security responsibilities

The successful candidate will contribute towards safety and security in the store.

This means following store procedures, remaining attentive to the work environment and reporting safety, stock or security concerns through the correct internal channels.

The vacancy does not describe the position as a security-guard role. Security-related duties form part of general store awareness and compliance.

Skills and competencies

• Customer-service orientation.
• Clear communication.
• Interpersonal skills.
• Sales awareness.
• Ability to learn product information.
• Merchandising awareness.
• Attention to store presentation.
• Teamwork and cooperation.
• Self-management.
• Reliability and punctuality.
• Ability to follow store procedures.
• Safety and security awareness.
• Ability to work in a target-driven environment.

Part-time working arrangements

The vacancy is specifically classified as part-time, but the exact number of weekly or monthly working hours is not stated.

The official application form asks whether candidates are available to work flexible hours, including weekends and public holidays.

Applicants should answer this question honestly and consider whether they can travel reliably to the Secunda store for the shifts allocated to them.

The shift pattern, daily start and finishing times, overtime arrangements and guaranteed minimum hours should be confirmed if shortlisted or offered the position.

Application questionnaire

The online application asks candidates about:

• Their highest completed education level.
• Their current location.
• The number of years they have worked in retail.
• Previous experience in a customer-facing role.
• Experience in merchandising and store presentation.
• Their notice period.
• Availability for flexible hours, weekends and public holidays.
• Current or previous monthly cost-to-company remuneration.
• Whether they previously received commission or incentives.

Applicants should answer every question accurately. The fact that the form asks about previous commission or incentives does not confirm that this part-time position includes commission or incentives.

Posting-date difference

The visible vacancy page displays 3 November 2025 as the posting date. However, the structured job metadata attached to the same official page records 10 August 2026.

This may indicate that the vacancy was updated or republished, but the official listing does not explain the difference.

The vacancy currently has an active application route and an official closing date of 17 August 2026.

Salary and benefits

The official advert refers to competitive salaries and comprehensive benefits packages. The salary amount has not been published.

The vacancy does not explain which benefits apply to this specific part-time position. It also does not confirm commission, incentives, overtime payments or guaranteed working hours.

Applicants should confirm remuneration, benefit eligibility, hours and any incentive structure if shortlisted or offered the position.

What applicants should understand

• This is a part-time Service Centre Administrator position.
• The position is based in Secunda, Mpumalanga.
• Grade 12 and one to two years of retail experience are required.
• The role includes customer service and sales-target responsibilities.
• Merchandising and store presentation form part of the work.
• Applicants may need to work weekends and public holidays.
• The exact weekly hours are not stated.
• The salary amount is not published.
• Role-specific benefits and commission are not confirmed.
• The advert does not state whether the part-time appointment is temporary or indefinite.

Application checklist

• An updated CV.
• Grade 12 / Matric details.
• A clear Matric certificate or statement of results, if requested.
• Accurate details of one to two years of retail experience.
• Correct employer names, job titles and employment dates.
• Examples of customer-facing responsibilities.
• Examples of working towards sales targets.
• Details of merchandising and store-presentation experience.
• Accurate current-location and notice-period information.
• Honest information about weekend and public-holiday availability.
• A reliable cellphone number.
• A professional email address.

Need assistance preparing your CV or application documents? Visit our Learnership Resources and Guides.

About HiFi Corp and Pepkor Lifestyle

HiFi Corp is a Pepkor Lifestyle retail brand specialising in consumer electronics, appliances and related products. The brand serves value-conscious customers through its physical stores and online retail platform.

Official HiFi Corp website: https://www.hificorp.co.za/

Pepkor Lifestyle operates retail and consumer-finance businesses serving customers across Southern Africa. Its retail portfolio includes HiFi Corp, Incredible, Russells, Bradlows, Rochester and Sleepmasters.

Official Pepkor Lifestyle website: https://pepkorlifestyle.com/

Quick tips for applicants

• Apply before 17 August 2026.
• Submit by 16 August where possible.
• Show Grade 12 clearly on your CV.
• Provide accurate dates for your retail experience.
• Describe your customer-service responsibilities.
• Include sales-target experience where applicable.
• Mention merchandising and store-presentation experience.
• Answer the flexible-hours question honestly.
• Check your current location and notice period carefully.
• Review the complete application before submitting it.

Common application mistakes

• Assuming the position is full-time.
• Leaving Grade 12 information off the CV.
• Listing retail employment without explaining the duties.
• Providing employment dates that do not support the required experience.
• Failing to mention customer-facing experience.
• Leaving out merchandising or store-presentation experience.
• Claiming flexible availability that the applicant cannot maintain.
• Assuming that commission is guaranteed.
• Waiting until the final day to apply.

Scam warning

• Apply only through the official HiFi Corp Simplify recruitment platform.
• Do not pay anyone for an application, interview, assessment, uniform, training or employment placement.
• Do not share banking PINs, passwords or one-time PINs with anyone offering employment.
• Do not send personal documents to unverified social-media accounts or private messaging numbers.
• Check that the application website belongs to hificorp.simplify.hr before uploading documents.

How this opportunity was verified

This opportunity was verified from the official HiFi Corp Simplify vacancy for a part-time Service Centre Administrator in Secunda.

The listing confirmed Pepkor Lifestyle as the employer, HiFi Corp as the division, Secunda as the location, the part-time classification, Grade 12 requirement, retail-experience requirement, responsibilities and closing date.

The application form was also reviewed. It asks about education, location, retail experience, customer-facing work, merchandising, notice period, flexible-hour availability and previous remuneration.

The visible posting date and structured metadata date differ. The vacancy nevertheless currently provides an active application route and states 17 August 2026 as the closing date.

The advert does not state the salary amount, exact weekly hours, shift pattern, commission structure or role-specific benefit eligibility.

Read more about our process on the How We Verify Listings page.

How to apply

1. Open the official HiFi Corp application page below.
2. Confirm that the vacancy is for a part-time Service Centre Administrator in Secunda.
3. Read the complete vacancy.
4. Confirm that you have Grade 12 and the required retail experience.
5. Register or sign in on the official Simplify platform.
6. Complete your personal, education and employment information accurately.
7. Upload an updated CV showing relevant retail duties.
8. Answer the customer-service, merchandising and availability questions honestly.
9. Check your cellphone number, email address and employment dates.
10. Review the application before submitting it.
11. Submit before the official closing date.

Application Closing Date

The official closing date is 17 August 2026.

The exact closing time is not stated. Applicants should submit by 16 August 2026 where possible to reduce the risk of missing the deadline because of registration, technical or document-upload problems.