Sleepmasters – Salesperson

A successful retail salesperson does more than complete transactions. The role requires understanding what customers need, explaining suitable products, maintaining attractive displays and working consistently towards sales and income targets. Sleepmasters is recruiting a permanent Salesperson for its Protea Gardens business unit in Soweto, Gauteng.

The successful applicant will sell Sleepmasters products and services, assist customers in selecting appropriate sleep solutions, complete cash and credit administration and contribute to the store’s sales performance.

Important: This position is not advertised as a learnership, internship or YES youth opportunity. It is a permanent retail-sales vacancy requiring Grade 12 and between 7 and 12 months of sales experience, preferably within retail.

At a glance

What this opportunity is

This is a permanent Salesperson position at Sleepmasters Protea Gardens in Soweto.

The main purpose of the position is to generate income and maximise profit from the sale of products and services while providing excellent customer service.

The salesperson will engage with customers, identify their needs and recommend products that are suitable for those needs.

The employee will also contribute to merchandising, customer retention and the administration of cash and credit transactions according to company policy.

The official advert describes the opportunity as entry level, but it still requires between 7 and 12 months of sales experience.

The vacancy does not state the salary, commission arrangements, store trading hours, normal shift pattern, number of available positions or proposed start date.

Who this opportunity may suit

This position may suit an applicant with Grade 12 and recent experience in sales, customer service or retail.

It may be particularly suitable for someone who enjoys speaking with customers, asking questions, explaining product features and recommending suitable options.

The role may also suit applicants who are comfortable working towards individual and store sales targets in a performance-driven retail environment.

Relevant previous roles may include Retail Sales Assistant, Sales Associate, Shop Assistant, Sales Consultant, Customer Service Assistant, Furniture Salesperson, Bedding Salesperson or Store Assistant.

Applicants should be confident working with both cash and credit processes and should be willing to learn the features and benefits of Sleepmasters products across different categories.

What you will do

Perform sales activities

• Approach and assist customers professionally.
• Identify what each customer needs.
• Recommend suitable products and services.
• Explain product features and relevant benefits clearly.
• Complete sales activities intended to generate income for the store.
• Use appropriate sales and prospecting processes.
• Help customers make informed purchasing decisions.

Achieve sales targets

• Work towards the assigned sales budget and targets.
• Contribute to the store’s income and profit objectives.
• Take responsibility for following up on potential sales where appropriate.
• Maintain energy and motivation during quieter and busier trading periods.
• Monitor personal performance against communicated expectations.
• Take appropriate action when sales performance needs improvement.

Provide customer-centred service

• Deal with customers in a customer-centred manner.
• Listen carefully to questions and concerns.
• Provide accurate product and service information.
• Communicate respectfully and professionally.
• Help resolve routine customer-service matters according to company procedures.
• Escalate matters that require assistance from a manager or another department.
• Develop and maintain positive customer relationships.

Support merchandising

• Help attract customers through effective merchandising.
• Maintain product displays according to store standards.
• Help ensure that displayed products are neat and presentable.
• Check that relevant product information is displayed correctly.
• Assist in keeping the sales floor organised.
• Use merchandising to support customer interest and product awareness.

Complete cash and credit administration

• Complete cash-related processes according to company policy.
• Assist with credit processes and administration.
• Capture customer and transaction information accurately.
• Follow the required business policies and procedures.
• Protect customer and business information.
• Refer credit-related questions or exceptions through the correct internal process.
• Help prevent errors by checking documentation and transaction details carefully.

Attract and retain customers

• Create a welcoming customer experience.
• Build trust through accurate and helpful communication.
• Encourage customers to return through reliable service.
• Maintain professional relationships with existing customers.
• Identify opportunities to support future sales.
• Represent Sleepmasters professionally during customer interactions.

Important: The responsibilities above are based on the official vacancy. Sleepmasters or Pepkor Lifestyle may allocate additional reasonable sales, merchandising, customer-service, cash, credit, stock or store-support duties according to operational requirements.

Minimum requirements

• Grade 12.
• Between 7 and 12 months of sales experience.
• Retail sales experience is preferred.
• Ability to work towards sales and income targets.
• Ability to provide customer-centred service.
• Ability to follow cash and credit procedures.
• Ability to work effectively as part of a team.
• Good communication and interpersonal skills.
• Willingness to learn the company’s products, policies and procedures.
• Complete, accurate and truthful application information.

Grade 12 requirement explained

Grade 12 is listed as a minimum requirement.

Applicants should show Matric clearly on the CV and enter it accurately in the Education section of the official application form.

The application page asks applicants to select their highest level of education from options including Matric, Higher Certificate and Diploma or Degree.

Applicants should select the highest level they have genuinely completed and prepare supporting evidence if it is requested during recruitment.

Sales experience requirement explained

The official advert requires between 7 and 12 months of sales experience, preferably within retail.

Applicants should clearly state the employer, job title, employment dates and sales duties performed.

Relevant duties may include assisting customers, recommending products, achieving targets, processing transactions, merchandising and handling customer enquiries.

Applicants should not write only “sales” without explaining the type of products sold, customers assisted or responsibilities completed.

Experience outside traditional retail may still be relevant where it involved genuine selling, prospecting, customer service or working towards measurable targets.

Competencies listed in the advert

• Teamwork.
• Self-motivation and drive.
• Customer-service orientation.
• Interpersonal skills.
• Communication.
• Initiative.
• Attention to detail.
• Knowledge of sales and prospecting processes.
• Understanding of business policies and procedures.
• Basic retail knowledge.
• Extensive product knowledge across all relevant categories.
• Ability to take action.
• Courage and confidence.
• Emotional maturity.
• Personal resilience.
• Drive and energy.

Product knowledge explained

The official vacancy identifies extensive product knowledge across all categories as an important competency.

Applicants are not necessarily expected to know every Sleepmasters product before joining, but they should demonstrate the ability and willingness to learn product ranges quickly.

Product knowledge may include understanding differences between beds, mattresses, comfort levels, sizes, support options and related sleep products.

Salespeople should use accurate product information and should not make unsupported claims merely to complete a sale.

Cash and credit processes explained

The role includes cash and credit administration according to company policy.

This may involve completing transaction documentation, capturing customer details and following the approved process for different payment or credit options.

Applicants should demonstrate accuracy, confidentiality and respect for financial and personal information.

The official vacancy does not state that previous credit-administration experience is compulsory. Relevant experience may nevertheless strengthen an application.

What this opportunity really means

This is a target-driven retail-sales position rather than a general cashier or stock-only role.

The successful applicant will be expected to engage actively with customers, identify needs, recommend products and contribute to sales and income targets.

The position also includes administrative responsibilities. Sales must be completed accurately and in line with the company’s cash, credit and customer-information procedures.

Retail work may involve standing for extended periods and working according to store trading requirements. The official advert does not provide the exact schedule, so applicants should confirm working hours, weekends, public holidays and shift arrangements if shortlisted.

The role is permanent, but applicants should confirm remuneration, commission or incentive arrangements, probation conditions, benefits and the start date directly with the employer during the recruitment process.

Application checklist

Prepare the following before applying:

• An updated CV.
• Grade 12 details.
• A Matric certificate or other supporting education document, if requested.
• A clear identity document, if requested.
• Details of at least 7–12 months of sales experience.
• Accurate previous employer names and employment dates.
• Examples of sales targets achieved, where available.
• Examples of customer-service and merchandising experience.
• Examples of cash, till or credit-administration duties, where applicable.
• A reliable cellphone number.
• A professional email address.
• Any supporting documents requested through the official Sleepmasters Simplify platform.

Need assistance with preparing your CV and application documents? Visit our Learnership Resources and Guides.

Important note for applicants

This is a permanent Salesperson vacancy at Sleepmasters Protea Gardens in Soweto.

Grade 12 and 7–12 months of sales experience are required. Retail experience is preferred.

The role includes sales targets, merchandising, customer service and cash and credit administration.

The official vacancy does not state the salary, commission, incentive structure, exact working hours, number of positions or start date.

No official closing date is displayed. Applicants should apply as soon as possible while the vacancy remains active.

About Sleepmasters and Pepkor Lifestyle

Sleepmasters is a specialist retail brand focused on mattresses, beds and related sleep products intended to help customers select suitable rest solutions.

The brand forms part of Pepkor Lifestyle, a retail group with businesses operating across furniture, homeware, appliances, technology, sleep products and financial solutions.

Pepkor Lifestyle’s brands include Sleepmasters, Bradlows, Russells, OK Furniture, House & Home, Rochester, Boardmans, HiFi Corp and Incredible.

The Group’s careers information identifies opportunities in retail sales, merchandising, customer service, store operations, logistics, finance and support functions.

Learn more through the official Sleepmasters and Pepkor Lifestyle careers page.

Quick tips for applicants

• Apply as soon as possible because no closing date is displayed.
• Show Grade 12 clearly on the CV.
• Include the exact dates of your sales experience.
• Describe the products or services you previously sold.
• Highlight retail experience where applicable.
• Include examples of working towards sales targets.
• Mention merchandising experience.
• Include cash, till or credit-administration experience where applicable.
• Show customer-service and communication ability.
• Demonstrate self-motivation, resilience and energy.
• Check that your cellphone number and email address are correct.
• Apply only through the official Sleepmasters Simplify vacancy page.

Common mistakes that get applicants rejected

• Applying without Grade 12.
• Applying without the required sales experience.
• Leaving employment dates off the CV.
• Writing only “salesperson” without describing actual duties.
• Failing to mention retail experience where applicable.
• Not showing experience with targets or customer service.
• Leaving relevant merchandising, cash or credit-administration experience off the CV.
• Providing incorrect qualification or employment information.
• Using an incorrect cellphone number or email address.
• Uploading an outdated or incomplete CV.
• Failing to complete the Work History and Education sections of the official application.
• Waiting for a closing date instead of applying while the vacancy is active.
• Applying through an unofficial recruitment link.

Scam warning (important)

Applicants should apply only through the official Sleepmasters Simplify vacancy page or another recruitment page clearly connected to Pepkor Lifestyle.

Do not pay anyone for registration, an application, an interview, training, a uniform, transport or job placement.

Do not share banking PINs, passwords, one-time PINs or account login information with anyone claiming that they can guarantee employment.

Be cautious of recruitment messages from unofficial email addresses, private social-media profiles or cellphone numbers that request money or unnecessary personal information.

Upload your CV, identity documents and qualifications only through an official and secure recruitment platform.

Always return to the official vacancy page to confirm that the position and application option remain active.

How this opportunity was verified

This opportunity was verified from the official Sleepmasters Simplify listing for Salesperson at Protea Gardens.

The official vacancy confirmed the job title, Pepkor Lifestyle employer, Soweto location, permanent employment type, posted date, Sleepmasters division, Protea Gardens business unit, entry-level classification, retail industry and sales functional area.

The listing also confirmed the Grade 12 requirement, 7–12 months of sales experience, retail-experience preference, job purpose, sales duties, targets, merchandising, cash and credit administration, customer-service duties and required competencies.

The official application page confirmed the personal-details, CV, additional-document, work-history, education and highest-education-level sections required for submission.

The official Sleepmasters careers page was used to confirm the brand’s place within Pepkor Lifestyle and the wider retail areas in which the Group operates.

The official vacancy does not display a closing date or state the salary, commission structure, exact working hours, number of positions or start date.

Read more about our verification process on the How We Verify Listings page.

How to apply

1. Open the official Sleepmasters Simplify vacancy page below.
2. Read the complete Salesperson advert.
3. Confirm that you have Grade 12.
4. Confirm that you have between 7 and 12 months of sales experience.
5. Prepare an updated CV that explains your sales and customer-service duties.
6. Select the Apply option on the official vacancy page.
7. Complete the required personal and contact details.
8. Upload your CV.
9. Add supporting documents in the relevant section if requested.
10. Complete your Work History accurately.
11. Complete the Education section.
12. Select your correct highest level of education.
13. Review and accept the official terms and conditions.
14. Check that your qualification, employment dates and contact details are correct.
15. Submit the application as soon as possible while the vacancy remains active.
16. Keep the confirmation or other proof of submission.

Application Closing Date

No official closing date is displayed in the vacancy.

Applicants should apply as soon as possible while the official application option remains available. Do not wait for a deadline to be announced because the vacancy may be removed once the recruitment process has progressed or sufficient applications have been received.