Emeris – IT Intern (Fixed-Term Contract)

IT support work in an education environment usually suits someone who is practical, organised, and comfortable helping other people solve day-to-day technical issues. This IT Intern (Fixed-Term Contract) opportunity at Emeris in Westville, KwaZulu-Natal is designed to give a graduate practical exposure to classroom technology support, hardware and software troubleshooting, IT administration, and the daily running of campus ICT systems.

At a glance

What this opportunity is

This is a campus-based IT internship focused on supporting lecture rooms, desktops, laptops, printers, wireless infrastructure, software updates, and day-to-day ICT administration. The role gives practical exposure to first-line support work in an education setting where lecture venues, staff, and students rely on systems working properly.

Note: This is not only a back-office technical role. A position like this is better suited to someone who is comfortable helping users directly, working in classrooms and venues, keeping equipment functional, and combining troubleshooting with admin and documentation tasks.

Who this opportunity may suit

• A graduate who wants practical exposure to ICT support in a campus environment
• Someone interested in hardware, software, and first-line user support
• An applicant who is comfortable solving technical problems and helping non-technical users
• A person who wants to build experience in IT operations, documentation, and asset administration

What you’ll do / learn

You’ll gain practical exposure to lecture venue support, user troubleshooting, software administration, hardware setup, and ICT operations in an education environment.

• Provide first-line support for computer and lecture venues
• Help ensure the operational state and neatness of computer and lecture venues
• Carry out daily checks on copiers, printers, motorised screens, and projectors
• Help ensure the operational state of wireless infrastructure
• Assist users with calls relating to desktops and laptops
• Assist users with calls relating to photocopiers and printers
• Install desktops, laptops, printers, and other peripheral devices
• Set up projectors for classrooms
• Install relevant software for users and help keep software updated
• Assist users with software-related calls such as Microsoft Office queries
• Support software licensing administration
• Ensure calls are logged with the Service Desk
• Assist with admin tasks and asset register updates, including asset disposal and transfer
• Prepare and analyse photocopier and telephone reports
• Maintain neatness in the Server Room, ICT Office, and ICT Storeroom
• Manage the ICT equipment sign-out and sign-in process
• Shadow Senior ICT and ICT Support staff for development
• Assess and troubleshoot problems on servers

Eligibility requirements

Check the requirements below before applying.

Essential requirements

• Minimum of Higher Certificate / Occupational Certificate Level 5 (NQF Level 5) / A+ / N
• No work experience required, as the role is suited to a graduate

Skills, competencies and personal attributes

• Problem solving skills
• Computer literacy and systems application
• Communication skills
• Time management skills
• Interpersonal skills

What this role really means

An IT internship like this usually means being the person who helps keep day-to-day campus technology working. In practice, that can include setting up equipment before classes, responding when users have software or hardware issues, checking that venues are ready to use, and keeping records accurate when devices or software change. If you are applying, it helps to show that you are patient, dependable, and comfortable combining technical support with admin discipline.

Application checklist

Make sure your application is complete before submitting.

• Updated CV
• Qualification certificate or academic transcript
• Any supporting A+, N, or related IT qualification evidence if applicable
• Clear contact details (phone + email)
• Any supporting IT support, computer lab, hardware, software, or troubleshooting experience shown clearly on your CV
• Any additional documents requested on the application portal

Need help with CVs, certified copies, and application tips? Use our Resources & Guides Hub.

About the sponsor

Emeris is an educational brand of The Independent Institute of Education. On its official site, Emeris says it was formed through the strategic evolution of The IIE’s Varsity College, IIE MSA, Vega, and the School of Hospitality and Service Management, bringing these brands together under the Emeris name. Visit the Emeris website for more information.

Quick tips for this application

• Make your IT qualification easy to identify near the top of your CV
• If you have helped with computer labs, classroom tech, printers, laptops, or user support, mention that clearly
• Show that you are comfortable working with both people and technology
• Include any software installation, troubleshooting, asset tracking, or Service Desk-related exposure you have
• Keep your CV neat and easy to scan, especially where you list technical skills and support experience

Mistakes to avoid

• Submitting a generic CV that does not show any IT support readiness
• Leaving out your qualification details
• Not mentioning hardware, software, or troubleshooting exposure clearly
• Ignoring the user-support side of the role and focusing only on technical jargon
• Uploading incomplete application documents
• Waiting too close to the closing date to apply

Scam warning (important)

Do not pay any fee to apply for this opportunity. Use only the official Emeris / Simplify HR vacancy page linked below, and if you run into technical application issues, use the support route provided on the official listing.

How this opportunity was verified

We checked the live official Simplify vacancy for IT Intern (Fixed-Term Contract) and confirmed the title, Westville location, contract status, posted and closing dates, reporting line, core duties, competencies, and minimum qualification note before preparing this post.

For more information about how our posts are verified, please visit our How we verify listings page.

How to apply

1. Open the official vacancy page using the button below.
2. Read the requirements carefully and confirm that your qualification and profile fit the role.
3. Prepare your CV and supporting documents.
4. Complete your application through the official Simplify HR platform.
5. Submit your application before 19 April 2026.
6. Please note that only candidates whose qualifications and skills closely align with the role are likely to be contacted for interviews.