Woolworths – Customer Assistant

Woolworths is inviting suitably qualified applicants to apply for a full-time Customer Assistant: Foods position at Woolworths Riverlands in the Western Cape.

The position involves assisting customers, replenishing merchandise, maintaining food-safety and hygiene standards, operating a till and helping to keep the department clean and properly organised.

Important: Previous retail or food-environment experience is advantageous but not compulsory. Applicants must have Grade 12 or an equivalent NQF-level qualification and be available to work flexible shifts.

At a glance

Minimum requirements

• Grade 12 or an equivalent NQF-level qualification.
• Basic computer literacy.
• Basic numeracy and literacy skills.
• Ability to work flexible hours and different shifts.
• Strong customer-service orientation.
• Clear and polite communication skills.
• Attention to detail.
• Ability to work under pressure while remaining professional.
• Reliability, honesty and willingness to work as part of a team.

Experience in a retail store or food environment will be beneficial, but the official advert does not make previous experience a mandatory requirement.

Main duties

• Welcome customers and provide professional assistance.
• Answer product-related questions and explain promotions or new product lines.
• Replenish shelves and maintain appropriate stock levels.
• Rotate stock and help minimise food waste.
• Follow health, safety, hygiene and food-handling procedures.
• Operate a till and complete basic administrative duties.
• Report product-quality problems, suspicious activity and stock losses.
• Keep the department clean and organise shelves according to company standards.
• Work across different shifts according to operational requirements.
• Follow company attendance, dress-code and conduct policies.

Location information

The official advert identifies the workplace as Woolworths Riverlands in the Western Cape. Its location description also lists Athlone, Observatory, Salt River, Milnerton, Manenberg, Heideveld, Langa, Khayelitsha and Mitchells Plain.

Applicants should confirm the exact reporting location and make sure that they can travel reliably to the assigned store for scheduled shifts.

Salary and working conditions

The official vacancy does not state the salary, employee benefits or exact working hours.

This is a full-time retail position requiring flexibility to work different shifts according to the needs of the store. Applicants should confirm the shift schedule, remuneration and employment conditions if shortlisted.

Documents to prepare

• An updated CV.
• Your Grade 12 certificate or equivalent qualification.
• A copy of your South African identity document, if requested.
• Accurate details of any retail, food-service or customer-service experience.
• A reliable cellphone number and professional email address.
• Any additional documents requested through the Woolworths recruitment portal.

Application checklist

• Show your Grade 12 qualification clearly on your CV.
• Mention retail, food-service or customer-facing experience where applicable.
• Include basic computer and till-operation skills accurately.
• Highlight customer service, teamwork and communication skills.
• Confirm that you can work flexible retail shifts.
• Check that you can travel reliably to Woolworths Riverlands.
• Use the reference number WWL260902-22.
• Check that your cellphone number and email address are correct.
• Complete every required section of the online application.
• Submit before the official closing date.

Need assistance preparing your CV? Visit our Learnership Resources and Guides.

About Woolworths

Woolworths is a South African retail business offering food, fashion, beauty and homeware products through its stores and online platforms.

Learn more through the official Woolworths website.

Scam warning

Woolworths states that its official careers platform is the only legitimate place to find and apply for Woolworths vacancies.

• Do not pay anyone for an application, interview, assessment, uniform, training or job placement.
• Do not share banking PINs, passwords or one-time PINs.
• Do not trust unsolicited offers claiming to guarantee employment at Woolworths.
• Confirm that the reference number is WWL260902-22.
• Confirm that the requisition number is 434944.
• Upload personal documents only through the official Woolworths recruitment platform.

How this vacancy was verified

This vacancy was verified using Woolworths’ official recruitment listing for Customer Assistant: Foods – Riverlands, reference WWL260902-22.

The official listing confirmed the job title, Riverlands location, full-time status, Grade 12 requirement, experience criteria, responsibilities and closing date.

The advert does not state the salary, exact working hours, number of available positions or detailed employee benefits.

Read more about our process on the How We Verify Listings page.

How to apply

1. Open the official Woolworths application page below.
2. Confirm that the position is Customer Assistant: Foods – Riverlands.
3. Confirm that the reference number is WWL260902-22.
4. Read the complete job description and requirements.
5. Sign in to your Woolworths recruitment profile or create a profile.
6. Complete your personal, education and employment information accurately.
7. Upload your updated CV and any requested supporting documents.
8. Review your contact details and application answers.
9. Submit before the closing date.

Application closing date

The official closing date is 9 September 2026.

The exact closing time is not stated. Applicants should apply before the final day to reduce the risk of missing the deadline because of recruitment-profile or document-upload problems.