Tsebo – General Assistant

TsAfrika Catering Solutions, a division of Tsebo Solutions Group, is recruiting a dependable General Assistant to support its daily operations in Philippi, Western Cape.

The successful candidate will help maintain clean and organised working areas, support food and refreshment service, replenish supplies and provide professional assistance to employees, clients and visitors.

This opportunity is suitable for an applicant aged 18 or older who has completed a National Senior Certificate and can perform practical duties in a busy corporate catering environment.

Important: This is advertised as a full-time General Assistant position. It is not a learnership, internship, apprenticeship, graduate programme or YES Youth opportunity. The listing does not indicate whether the appointment is permanent or fixed-term.

At a glance

What this opportunity is

This is a practical, service-focused support position within TsAfrika Catering Solutions.

The General Assistant will help keep offices, common areas, kitchens and related workplace facilities clean, hygienic and properly organised.

The role also includes helping with food and refreshment service, clearing service areas, replenishing supplies and completing general operational tasks allocated by the team.

Although the job title is General Assistant, this is not solely a cleaning position. The successful applicant will also interact with employees, clients and visitors and must provide polite and professional service.

Main duties and responsibilities

• Maintain appropriate cleanliness and hygiene standards in offices.
• Clean and organise common areas used by employees and visitors.
• Help keep kitchens and refreshment areas clean.
• Maintain restroom cleanliness and hygiene.
• Assist with setting up food and refreshment service areas.
• Help serve food or refreshments when required.
• Clear and clean food-service areas after use.
• Support general housekeeping and workplace upkeep.
• Assist with waste-management activities.
• Keep equipment and working areas clean.
• Use and maintain workplace equipment safely.
• Replenish consumables and other supplies.
• Provide basic assistance with stock management.
• Follow applicable health, safety and hygiene procedures.
• Comply with company and site-specific operating requirements.
• Assist employees, clients and visitors politely and professionally.
• Support other team members during daily operations.
• Complete reasonable ad-hoc operational duties when allocated.

The employer may assign additional reasonable cleaning, food-service, housekeeping, stock-support or general operational duties according to the needs of the site.

Minimum requirements

• Applicants must be at least 18 years old.
• A completed National Senior Certificate is required.
• Grade 12 / Matric applicants should ensure the qualification is clearly shown on their CV.
• Applicants should have client-interaction experience.
• Applicants should have relevant operational experience.
• Ability to work approximately 45–50 hours per week.
• Ability to perform practical and methodical work.
• Ability to work quickly while following safety procedures.
• Ability to work effectively as part of a team.
• Good communication skills.
• Reliable and honest approach to work.
• Appropriate personal hygiene for a catering environment.
• Ability to stand, bend and lift as required by the role.

Qualification requirement explained

The qualification section states that applicants must have completed at least a National Senior Certificate.

This generally refers to Grade 12 / Matric. The advert does not list any required Matric subjects, minimum marks or additional catering qualification.

Applicants should provide the correct name of their school qualification and completion year. Do not claim to have completed Matric if the qualification is still outstanding.

Experience requirement explained

The vacancy states that the successful candidate should have extensive client-interaction and operational experience. However, it does not provide a specific minimum number of months or years.

Relevant experience may include work in catering, hospitality, cleaning, housekeeping, office support, food service, restaurants, canteens, hotels, events or other customer-facing environments.

Applicants should explain their actual responsibilities rather than listing only a job title. Useful examples may include cleaning service areas, assisting customers, serving refreshments, replenishing stock, following hygiene procedures or supporting a workplace team.

Volunteer, temporary or casual experience may be included if it is genuine and relevant. Candidates should identify it accurately rather than presenting it as permanent employment.

Skills and competencies

• Enjoyment of practical and methodical work.
• Honesty and reliability.
• Good hand-eye coordination.
• Ability to work quickly and safely.
• Good personal hygiene.
• Clear communication skills.
• Teamwork and cooperation.
• Customer-service orientation.
• Ability to follow instructions.
• Attention to cleanliness and workplace standards.
• Ability to organise tasks and complete them efficiently.
• Professional behaviour when dealing with clients and visitors.
• Stamina for the working hours and practical duties associated with the position.

Food and detergent requirement

The official vacancy states that applicants should be free from skin allergies to foods and detergents.

This requirement appears to relate to the regular handling of food-service items, cleaning materials and detergents. Applicants should answer any health-related application questions accurately and obtain clarification from the employer if necessary.

Candidates should not conceal a condition or provide inaccurate medical information during the recruitment process.

Physical and practical requirements

• Ability to spend periods of the working day standing.
• Ability to bend while cleaning or completing operational duties.
• Ability to lift items required for the position.
• Ability to complete repetitive practical tasks.
• Ability to maintain a suitable working pace.
• Ability to use workplace equipment according to instructions.
• Ability to follow hygiene and safety procedures consistently.

The advert does not state specific lifting weights or require applicants to complete a fitness test. Any task-specific requirements should be explained by the employer during the selection or onboarding process.

Working hours and availability

The position is classified as full time, and the skills section states that applicants must have the stamina to work approximately 45–50 hours per week.

The official vacancy does not provide the daily starting and finishing times, shift structure, weekend requirements, public-holiday requirements or overtime arrangements.

Applicants should confirm the complete roster, break arrangements and working-hour conditions if shortlisted or offered the position.

Location and transport

The advertised location is Philippi in the Western Cape. The employer does not provide a street address or identify the client site in the public vacancy.

The listing does not confirm transport assistance. Applicants should consider whether they can travel reliably to the allocated site for the required working hours.

What applicants should understand

• This is a General Assistant job, not a structured training programme.
• The minimum stated age is 18.
• A completed National Senior Certificate is required.
• The position includes cleaning and food-service support.
• Applicants must be comfortable interacting with clients and visitors.
• The role requires practical work, standing, bending and lifting.
• The employer expects availability for approximately 45–50 hours per week.
• The listing classifies the role as full time but does not say whether it is permanent or fixed-term.
• The number of available positions is not stated.
• The exact salary, benefits and overtime conditions are not provided.
• Meeting the minimum requirements does not guarantee selection.
• Internal candidates may be considered before external applicants.

Salary and benefits

The official vacancy does not disclose the salary, benefits, allowances or overtime rates for this position.

Applicants should confirm the remuneration, employment term, working hours, deductions and benefits from an official written offer if selected.

Application checklist

• An updated CV.
• National Senior Certificate / Matric details.
• A clear copy of the certificate if requested.
• Accurate employment dates.
• Correct employer names and job titles.
• Examples of cleaning, catering or housekeeping experience.
• Examples of client or customer interaction.
• Examples of following hygiene and safety procedures.
• Details of stock replenishment or basic stock-control experience.
• A working cellphone number.
• A professional email address that you can access.
• Accurate availability and notice-period information.
• A completed Tsebo careers profile.

Need help preparing your CV or application documents? Visit our Learnership Resources and Guides.

About TsAfrika and Tsebo Solutions Group

TsAfrika is Tsebo Solutions Group’s corporate-catering business. It provides workplace dining, event catering, deli, refreshment and related catering services. Tsebo Solutions Group provides integrated workplace services across catering, facilities management, cleaning and hygiene, pest control, protection, engineering and other support areas.

Official website: Tsebo Solutions Group

Official TsAfrika website: TsAfrika Catering Solutions

Quick tips for applicants

• Apply before 18 August 2026.
• Submit by 17 August 2026 where possible.
• Use reference number TSE260811-4.
• Show your completed National Senior Certificate clearly.
• Include relevant catering, cleaning or customer-service experience.
• Explain your duties instead of listing only your job titles.
• Show that you can follow hygiene and safety procedures.
• Include examples of working as part of a team.
• Confirm that your contact details are correct.
• Complete all compulsory sections of your Tsebo profile.

Common application mistakes

• Applying before completing the required online profile.
• Leaving the National Senior Certificate off the CV.
• Providing incorrect employment dates.
• Listing experience without explaining the duties performed.
• Submitting a CV with an incorrect cellphone number or email address.
• Claiming experience that cannot be verified.
• Ignoring the 45–50-hour weekly availability requirement.
• Assuming that the role is permanent when the advert does not confirm this.
• Using an incomplete or outdated CV.
• Waiting until the closing date to register on the careers system.

Employment Equity and internal applicants

Tsebo states that it is committed to Employment Equity when recruiting internally and externally.

The company’s policy is to promote from within where possible. Internal applicants may therefore be considered before external candidates.

External applicants may still submit applications if they meet the stated requirements.

Scam warning (important)

Apply only through the official Tsebo careers portal.

• Tsebo states that it does not charge applicants registration, application, administration or placement fees.
• Do not pay anyone who promises to secure this position.
• Do not pay for an interview, assessment, uniform, training or placement.
• Do not share banking PINs, passwords or one-time PINs.
• Do not allow another person to control your careers profile.
• Be cautious of job offers sent from unofficial email addresses or messaging accounts.
• Submit personal documents only through the authorised recruitment process.

How this opportunity was verified

This opportunity was verified from the official Tsebo eRecruit vacancy for General Assistant in Philippi.

The listing confirmed TsAfrika Catering Solutions as the business unit, Philippi as the location, the full-time classification, National Senior Certificate requirement, duties, skills, working-hours requirement and closing date.

The vacancy was posted on 11 August 2026 and is scheduled to close on 18 August 2026.

The advert does not confirm the salary, benefits, number of positions, street address, shift times or whether the appointment is permanent or fixed-term.

Read more about our verification process on the How We Verify Listings page.

How to apply

1. Open the official Tsebo vacancy using the Apply button below.
2. Confirm that the position is General Assistant in Philippi.
3. Check that the reference number is TSE260811-4.
4. Read the full vacancy and requirements.
5. Sign in to your existing Tsebo careers account or create a new profile.
6. Verify your email address if registering for the first time.
7. Complete all required personal, education and employment information.
8. Upload your updated CV and any requested supporting documents.
9. Check that your National Senior Certificate information is correct.
10. Review your cellphone number, email address and employment dates.
11. Submit the application before the closing date.
12. Keep any confirmation received through the recruitment portal.

Application Closing Date

The official closing date is 18 August 2026.

The exact closing time is not stated. Applicants should submit by 17 August 2026 to reduce the risk of missing the deadline because of registration, profile or document-upload problems.