Tsebo – General Assistant

A residential care environment depends on reliable support staff who help keep daily routines safe, clean and respectful for residents, visitors and colleagues. Fedics, part of Tsebo Solutions Group, is recruiting a General Assistant in Century City, Western Cape, for a full-time role focused on meal service support, cleaning, hygiene, housekeeping, stock support and non-clinical assistance in a residential home environment.

This opportunity is suited to applicants who are compassionate, reliable, hardworking and comfortable working in a service environment that supports physically disabled adults.

Important: This vacancy is not advertised as a learnership, internship or YES youth opportunity. It is a full-time General Assistant role focused on catering support, cleanliness, hygiene, housekeeping, stock support, resident-facing service and teamwork in a residential care environment.

At a glance

What this opportunity is

This is a General Assistant vacancy with Fedics in Century City, Western Cape.

The official advert states that the employer is seeking a compassionate, reliable and hardworking General Assistant to join a team at a residential home providing care and support to physically disabled adults.

The role is focused on helping maintain a clean, safe and welcoming environment while supporting meal service, hygiene standards, housekeeping, laundry support, stock support and respectful service to residents, visitors and colleagues.

The official advert also states that the role is ideal for someone who is passionate about making a positive difference in the lives of others.

The official advert does not state the salary, benefits, exact working hours, shift pattern, number of available positions or exact start date.

Who this opportunity may suit

This opportunity may suit an applicant with Grade 12 / Matric or an equivalent qualification who wants to work in a supportive service environment.

It may be suitable for someone who is comfortable with catering support, cleaning, hygiene, dishwashing, housekeeping, laundry support, stock handling and working as part of a team.

The role may also suit applicants with previous experience as a general assistant, cleaner, kitchen assistant, catering assistant, housekeeping assistant, laundry assistant, hospitality assistant, food service assistant or support worker in a similar service environment.

Because the role is based in a residential home environment, applicants should be respectful, patient, compassionate and comfortable providing friendly service to residents, visitors and colleagues.

What you will do and learn

The official vacancy lists the following duties and responsibilities:

Meal preparation and service support

• Assist with the preparation of meals and refreshments.
• Assist with serving meals and refreshments.
• Provide friendly and respectful service to residents, visitors and colleagues.
• Work as part of the team in a residential home environment.
• Support the care team by assisting with non-clinical resident needs where appropriate.

Cleaning, hygiene and housekeeping

• Maintain cleanliness and hygiene standards in dining areas.
• Maintain cleanliness and hygiene standards in kitchen areas.
• Maintain cleanliness and hygiene standards in communal areas.
• Wash dishes, utensils and catering equipment.
• Support with laundry duties when required.
• Support with general housekeeping duties when required.

Stock, safety and service standards

• Assist with receiving stock.
• Assist with storing stock.
• Assist with rotating stock.
• Ensure compliance with health and safety procedures.
• Ensure compliance with infection-control procedures.
• Help maintain a clean, safe and welcoming environment.

Important: The duties above are based on the official vacancy. Tsebo and Fedics may allocate additional reasonable general assistant, catering, cleaning, hygiene, housekeeping, laundry, stock, safety, service or non-clinical support duties according to operational requirements.

Eligibility requirements

Applicant requirements

• Must have Grade 12 / Matric or an equivalent qualification.
• Previous experience in hospitality, catering, housekeeping, cleaning or a general assistant role is advantageous.
• Must be able to work effectively as part of a team.
• Must have good communication and interpersonal skills.
• Must be physically fit and able to perform manual tasks.
• Must be compassionate, patient and respectful towards people living with disabilities.
• Must be willing to work shifts, weekends and public holidays as required.
• Must provide complete, accurate and truthful information during the official application process.

Grade 12 / Matric requirement explained

The official advert requires Grade 12 / Matric or an equivalent qualification.

Applicants should show their highest school qualification clearly on the CV and should prepare proof of qualification if requested through the official Tsebo eRecruit application platform.

Applicants should make sure that qualification details and dates are accurate and truthful.

Experience requirement explained

The official advert states that previous experience in hospitality, catering, housekeeping, cleaning or a general assistant role will be advantageous.

Applicants with relevant experience should clearly show the employer name, job title, dates worked and practical duties performed on the CV.

Useful examples may include meal preparation support, serving meals, cleaning dining areas, kitchen cleaning, dishwashing, laundry support, housekeeping, receiving stock, storing stock, rotating stock, food service, hospitality support or general assistant duties.

Residential home environment explained

The official advert states that the role is based at a residential home providing care and support to physically disabled adults.

Applicants should understand that this is a service-support role in a sensitive environment where respectful communication, patience, compassion, cleanliness and reliability are important.

The official advert mentions support with non-clinical resident needs where appropriate. Applicants should confirm exact duties and boundaries directly with Tsebo or Fedics if shortlisted.

Shift, weekend and public holiday requirement explained

The official advert states that applicants must be willing to work shifts, weekends and public holidays as required.

Applicants should consider transport, family responsibilities, study commitments and availability before applying.

Applicants should confirm exact working hours, shift patterns and roster expectations directly with Tsebo or Fedics if shortlisted.

Skills and personal attributes that may help

• Compassionate and respectful attitude.
• Patience when working in a residential care environment.
• Reliability and punctuality.
• Ability to work effectively as part of a team.
• Good communication and interpersonal skills.
• Physical fitness for manual tasks.
• Cleanliness and hygiene awareness.
• Willingness to assist with meal preparation and serving.
• Willingness to assist with dishwashing and catering equipment.
• Willingness to assist with laundry and housekeeping duties.
• Ability to follow health, safety and infection-control procedures.
• Availability for shifts, weekends and public holidays when required.

What this opportunity really means

This is a practical general assistant role in a residential home service environment.

The successful applicant should expect hands-on work involving meal preparation support, serving, cleaning, hygiene, dishwashing, catering equipment, stock support, laundry, housekeeping, safety procedures and respectful interaction with residents, visitors and colleagues.

The role requires compassion, patience, reliability, teamwork, manual-task ability and professionalism around people living with disabilities.

Applicants should confirm salary, working hours, shift pattern, reporting line, start date, exact worksite expectations and any additional employment conditions directly with Tsebo or Fedics if shortlisted.

Application checklist

Prepare the following before applying:

• Updated CV.
• Clear copy of South African ID or valid identity document, if requested.
• Proof of Grade 12 / Matric or equivalent qualification, if requested.
• Examples of hospitality, catering, housekeeping, cleaning or general assistant experience, if applicable.
• Examples of meal preparation, serving, dishwashing, laundry or housekeeping experience, if applicable.
• Examples of stock receiving, storing or rotation experience, if applicable.
• Examples of teamwork, communication and customer or resident-facing service experience.
• Information showing availability for shifts, weekends and public holidays.
• Correct employment dates and previous employer details, if applicable.
• Reliable cellphone number and professional email address.
• Any supporting documents requested through the official Tsebo eRecruit application platform.

Need assistance with CVs, certified documents and application preparation? Visit our Learnership Resources and Guides.

Important note for applicants

This is a full-time General Assistant vacancy. It is not advertised as a learnership, internship or YES youth opportunity.

The official advert requires Grade 12 / Matric or an equivalent qualification.

Previous experience in hospitality, catering, housekeeping, cleaning or a general assistant role is advantageous, but the official advert does not state it as a strict minimum requirement.

The official advert requires teamwork, good communication and interpersonal skills, physical fitness, compassion, patience, respect towards people living with disabilities and willingness to work shifts, weekends and public holidays as required.

The official advert does not state the salary, benefits, exact working hours, shift pattern, number of available positions or exact start date.

Please note that Tsebo will only contact shortlisted candidates. If applicants have not been contacted within 21 days after the closing date, they should consider their application unsuccessful.

Tsebo is committed to Employment Equity and Transformation. Preference will be given to suitably qualified candidates from designated groups, in line with the company’s Employment Equity plan.

About the sponsor

Tsebo Solutions Group is an Integrated Workplace Management Solutions provider.

The official advert states that Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity.

The official advert also states that Tsebo specialises in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps and more.

This General Assistant opportunity is linked to Fedics in Century City, Western Cape.

Learn more through the official Tsebo website

Quick tips for applicants

• Apply before the official closing date of 24 July 2026.
• Submit by 23 July 2026 to reduce the risk of missing the deadline.
• Use reference number TSE260717-4 when tracking the vacancy.
• Make sure your CV clearly shows Grade 12 / Matric or equivalent.
• Highlight hospitality, catering, housekeeping, cleaning or general assistant experience if you have it.
• Show meal preparation, serving, dishwashing, laundry, stock or housekeeping experience where applicable.
• Show teamwork, communication and interpersonal skills clearly.
• Show that you are reliable, patient and respectful in service environments.
• Be realistic about the manual tasks and physical fitness required.
• Check your availability for shifts, weekends and public holidays.
• Check that your cellphone number and email address are correct before submitting.
• Apply only through the official Tsebo eRecruit vacancy page.

Common mistakes that get applicants rejected

• Not showing Grade 12 / Matric or equivalent clearly on the CV.
• Submitting a generic CV that does not show service, cleaning, catering or housekeeping ability.
• Not showing previous hospitality, catering, housekeeping, cleaning or general assistant experience where applicable.
• Not showing teamwork and communication skills.
• Not showing reliability, patience and respect in previous work examples.
• Ignoring the requirement to work shifts, weekends and public holidays as required.
• Not being realistic about manual tasks and physical fitness requirements.
• Providing unclear or incorrect employment dates.
• Using an incorrect cellphone number or email address.
• Uploading an outdated or incomplete CV.
• Applying through unofficial links instead of the official Tsebo eRecruit vacancy page.
• Submitting the application after 24 July 2026.

Scam warning (important)

Applicants should apply only through the official Tsebo eRecruit recruitment page or another vacancy page clearly linked from an official Tsebo website.

The official advert states that Tsebo will not charge individuals seeking employment any fees, whether for registration, application, administration or placement.

Do not pay anyone for registration, an application, an interview, background checks, training, uniforms, equipment, transport, accommodation or placement. Legitimate employers do not require applicants to pay money to secure a job.

Do not share banking PINs, passwords, one-time PINs, email passwords, system passwords or unnecessary financial information with anyone claiming that they can guarantee a Tsebo or Fedics position.

Be cautious of recruitment messages sent from unofficial email addresses, private social-media accounts or cellphone numbers that request payment, favours, banking information or confidential documents outside the official application process.

Upload identity documents, qualifications, CVs and other sensitive documents only through the official and secure recruitment process.

Always return to the official Tsebo vacancy page to confirm that the opportunity and application link remain genuine and available.

How this opportunity was verified

This opportunity was verified from the official Tsebo eRecruit listing for General Assistant, reference number TSE260717-4.

The official listing confirmed the job title, reference number, Fedics business unit / division, full-time job type classification, Century City location, Western Cape province, South Africa country and official closing date.

The official listing also confirmed the residential home work environment, job description, duties and responsibilities, skills and competencies, Grade 12 / Matric or equivalent requirement, advantageous experience, Employment Equity policy wording, shortlisted-candidate response timeframe and no-fee recruitment warning.

The official advert does not state the salary, benefits, exact working hours, shift pattern, number of available positions or exact start date when last checked.

Read more about our verification process on the How We Verify Listings page.

How to apply

1. Open the official Tsebo eRecruit application link below.
2. Read the complete General Assistant advert carefully.
3. Confirm that you have Grade 12 / Matric or an equivalent qualification.
4. Prepare your updated CV and any supporting documents requested by the official eRecruit platform.
5. Highlight hospitality, catering, housekeeping, cleaning, laundry, stock or general assistant experience where applicable.
6. Select the Apply option on the official vacancy page.
7. Create an eRecruit candidate profile or sign in if you already have one.
8. Complete your profile fully, because the site may require a complete profile before applications can be submitted.
9. Complete all personal, education, employment-history and screening questions honestly.
10. Enter your catering, cleaning, housekeeping, dishwashing, laundry, stock, teamwork, communication, shift availability and general assistant experience accurately where applicable.
11. Upload your CV and any documents requested by the official platform.
12. Read the privacy and application terms carefully before submitting personal information.
13. Check that your cellphone number, email address, qualification details and uploaded documents are correct.
14. Submit the application by 23 July 2026 where possible.
15. Keep the application confirmation or proof of submission.

Application Closing Date

The official closing date is 24 July 2026.

The official vacancy does not state the exact closing time. Applicants should submit by 23 July 2026 to reduce the risk of missing the deadline because of technical issues, missing documents or an incomplete online profile.