Rentokil Initial – Business Administration learnership

For someone who wants structured office-based experience in a contact-centre environment, this opportunity could be a useful starting point. The 3 x Business Admin Interns (Contact Center) (12 Months FTC Learnership) opportunity at Rentokil Initial in Cape Town, Western Cape is aimed at applicants who want practical business administration exposure while completing a 12-month learnership programme.

At a glance

What this opportunity is

This is a 12-month fixed-term learnership in a contact-centre and business administration environment. The programme combines practical workplace exposure with structured learning across communication, business writing, HR, customer service, administration, organisation, numeracy, IT, and general business skills.

Note: This is not just a general office support role. A position like this is better suited to someone who wants to build formal administrative skills while also learning how a professional contact-centre and office environment operates day to day.

Who this opportunity may suit

• Someone who wants practical office and contact-centre experience
• An applicant interested in business administration and customer service work
• A person who is organised, presentable, and comfortable working with documents, meetings, and systems
• Someone who wants a structured learnership with practical and theoretical components

What you’ll do / learn

You’ll gain practical exposure to business administration, workplace communication, office systems, customer service, and basic research in a contact-centre environment.

• Gather and report information
• Plan, monitor, and control an information system
• Maintain booking systems
• Participate in meetings and process related documents and communication
• Use technology to produce information
• Plan and conduct basic research in an office environment
• Coordinate meetings, minor events, and travel arrangements
• Set personal goals
• Function in a team and broader business environment
• Demonstrate an understanding of employment relations

What you’ll study in the programme

• Cluster 1 – Communication Skills
• Cluster 2 – Business Writing Skills
• Cluster 3 – HR Skills
• Cluster 4 – Customer Service
• Cluster 5 – Administration Skills
• Cluster 6 – Organisation Skills
• Cluster 7 – Numeracy and Research Skills
• Cluster 8 – IT Skills
• Cluster 9 – General Business Skills

Eligibility requirements

Check the requirements below before applying.

Essential requirements

• Matric
• Post-Matric qualification such as NQF Level 5, 6, 7, or similar
• Above-average communication skills (written, verbal, and non-verbal)
• Numerical acumen
• Computer literacy
• Business acumen

Skills and competencies

• Customer-focused approach
• Ability to identify customer needs and solutions
• Professional attitude
• Presentable manner
• Highly developed communication skills
• Good time management skills
• Good physical health

Important preference note

• Preference will be given to suitably qualified unemployed African female candidates
• The vacancy states that RISA is committed to achieving Diversity and Equity across the business

What this role really means

A learnership like this usually means learning how professional administration supports a live business operation. In practice, that can include working with booking systems, preparing information, helping with meetings, supporting communication flow, and building the kind of admin discipline employers look for in office and service environments. If you are applying, it helps to show that you are organised, communicative, and ready to learn in a structured workplace.

Application checklist

Make sure your application is complete before submitting.

• Updated CV
• Certified copy of South African ID
• Matric certificate
• Post-Matric qualification proof
• Clear contact details (phone + email)
• Any supporting admin, customer service, office, or business-related experience shown clearly on your CV
• Any additional documents requested on the application portal

Need help with CVs, certified copies, and application tips? Use our Resources & Guides Hub.

About the sponsor

Rentokil Initial is a global services business operating across pest control, hygiene, and interior landscaping solutions. The company says it employs more than 45,000 colleagues across 84 countries and focuses on protecting people, enhancing lives, and investing in training, science, innovation, and technology. Visit the Rentokil Initial careers website for more information.

Quick tips for applicants

• Make your Matric and post-Matric qualification easy to identify near the top of your CV
• If you have done any admin, customer service, office support, or academic projects linked to business administration, mention that clearly
• Show that you are organised, professional, and comfortable with communication-heavy work
• Keep your CV neat and easy to scan, because admin roles value clarity and accuracy
• Use your application to show reliability, time management, and willingness to learn

Common mistakes that get applicants rejected

• Submitting a generic CV that does not show admin or office readiness
• Leaving out your Matric or post-Matric qualification details
• Not showing communication or computer skills clearly
• Ignoring the customer service and structured learning nature of the programme
• Uploading incomplete or unreadable supporting documents
• Waiting too long when the closing date is not stated on the page

Scam warning (important)

Do not pay any fee to apply for this opportunity. Use only the official Rentokil Initial careers page linked below, and be cautious of anyone asking for money, banking details, or “processing fees” outside the formal application process.

How this opportunity was verified

We checked the official Rentokil Initial vacancy for 3 x Business Admin Interns (Contact Center) (12 Months FTC Learnership) and confirmed the title, Cape Town location, full-time status, 12-month learnership structure, requirements, and programme content before preparing this post.

For more information about how our posts are verified, please visit our How we verify listings page.

How to apply

1. Open the official vacancy page using the button below.
2. Read the requirements carefully and confirm that your profile fits the programme.
3. Prepare your CV and supporting documents.
4. Complete your application through the official Rentokil Initial careers platform.
5. Because no closing date is shown on the live listing, apply as early as possible.