Old Mutual – Learnership

For unemployed young South Africans who want to gain workplace exposure in the insurance and financial services environment, the Old Mutual Insure Learnership for Unemployed Youth in Cape Town offers a learner opportunity through Old Mutual’s Early Careers platform. This programme is aimed at candidates with a valid Matric certificate, Mathematics or Mathematical Literacy, English as a language, and the required certified supporting documents.

At a glance

What this opportunity is

This Old Mutual Learner opportunity is linked to the Old Mutual Insure Learnership for Unemployed Youth. The programme gives selected candidates an opportunity to gain exposure within a business environment connected to Old Mutual Insure and Old Mutual South Africa.

Old Mutual states that it believes in Africa and in enabling people on the continent to do great things every day. The learnership is positioned as an opportunity for unemployed youth to gain skills, workplace exposure and career development in a formal business environment.

This opportunity may be useful for applicants who want to enter the insurance, financial services, customer service, administration or business support environment and are ready to complete the required application, screening and assessment steps.

Who this opportunity may suit

This opportunity may suit an unemployed South African candidate between the ages of 18 and 35 who has a valid Matric certificate with Mathematics or Mathematical Literacy and English as a language. It may also suit applicants who are organised, responsible, customer-focused and interested in gaining workplace experience in a formal business environment.

Applicants who have strong communication skills, attention to detail, basic analytical ability and customer service interest should make these strengths clear in their CV and application profile.

Because this is a learner opportunity, applicants should not assume permanent employment unless Old Mutual confirms this during or after the programme. Use the application to show that you meet the requirements and are ready to learn in a professional environment.

What you’ll do / learn

• Gain workplace exposure through the Old Mutual Insure learner opportunity.
• Develop business and customer service skills.
• Build communication and service delivery confidence.
• Learn how to work with information, data and customer-focused processes.
• Develop planning, accountability and work-readiness skills.
• Gain exposure to the insurance and financial services environment.
• Strengthen your ability to work in a team and communicate professionally.
• Build confidence in a formal corporate workplace.

Note: This is listed as a learner opportunity. Applicants should confirm the programme structure, duration, stipend or pay details, working hours and employment conditions directly with Old Mutual during the recruitment process.

Eligibility requirements

Applicant requirements

• Must have a valid Matric certificate.
• Must have Mathematics or Mathematical Literacy.
• Must have English as a language.
• Must be a South African citizen.
• Must be between the ages of 18 and 35.
• Must have a valid ID document.
• Must not be employed for more than 12 months, as stated on the official listing.
• Must be credit clear.
• Must be criminal record clear.
• Must not be studying currently.

Education listed

The official listing also shows the education field as NQF Level 5 – Higher, Advanced or Occupational Certificate or equivalent. Applicants should still follow the full requirements on the Old Mutual Workday application page when applying.

Skills listed on the official vacancy

• Action planning.
• Analytical thinking.
• Business case development.
• Current state assessment.
• Customer service and customer service delivery.
• Customer service operations.
• Data compilation and data modelling.
• Developing creative solutions.
• Evaluating information.
• Legal practices.
• Oral communication.
• Service to sales.
• Solution analysis.

Competencies listed

• Collaborates.
• Communicates effectively.
• Customer focus.
• Ensures accountability.
• Manages complexity.
• Optimises work processes.
• Organisational savvy.
• Plans and aligns.

Required documents

The official listing states that the following documents must be included in the application:

• Certified Matric certificate showing Mathematics or Mathematical Literacy.
• Credit clear confirmation, where required by the application process.
• Criminal record clear confirmation, where required by the application process.
• Full academic transcript showing that the applicant is not currently studying.
• Certified copy of ID.

What this role really means

This learner opportunity is for candidates who are ready to enter a formal workplace environment and develop practical business skills. The skills listed on the official vacancy suggest that the role may involve customer service, information handling, analysis, communication, service delivery and business support exposure.

For this application, your CV should clearly show your Matric, Mathematics or Mathematical Literacy, English, South African citizenship, age, ID details, unemployment status and any additional education. If you have no work experience, include school projects, volunteering, leadership roles, short courses, customer service exposure or any activity that shows reliability and willingness to learn.

Application checklist

Prepare your documents before applying so that your application is complete and professional.

• Updated CV.
• Certified copy of your South African ID.
• Certified Matric certificate.
• Full academic transcript.
• Proof or confirmation that you are not currently studying, if requested.
• Credit and criminal record clearance documents, if requested during the process.
• Clear contact details, including your cellphone number and email address.
• Any supporting documents requested on the Old Mutual Workday application portal.

Need help with CVs, certified copies, and application tips? Use our Resources & Guides Hub.

Important note for applicants

Preference will be given to candidates from under-represented designated groups, including candidates with disabilities. The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Applicants should make sure that all information on their CV and application profile is accurate and matches their supporting documents. Do not exaggerate results, qualifications, age, employment status or study status.

About the sponsor

Old Mutual is a financial services group that offers solutions across areas such as insurance, investments, savings, loans, financial planning and related services. The group has a long history in financial services and operates across different markets and customer segments. You can view more information on the Old Mutual Website.

Quick tips for applicants

• Make your Matric certificate and subjects easy to find on your CV.
• Clearly show Mathematics or Mathematical Literacy and English.
• Include your age, South African citizenship and valid ID details where required.
• Make sure your certified documents are clear and readable.
• Do not apply with incomplete documents, especially if the portal asks for certified copies.
• Show any customer service, admin, volunteer, school leadership or teamwork experience.
• Apply before the closing date and keep proof of submission.

Common mistakes that get applicants rejected

• Submitting a CV that does not clearly show a valid Matric certificate.
• Not showing Mathematics or Mathematical Literacy.
• Not including English as a language.
• Uploading uncertified or unclear documents where certified documents are required.
• Not including a certified ID copy.
• Not including a full academic transcript where required.
• Providing information that does not match supporting documents.
• Using an outdated CV with missing or incorrect contact details.
• Waiting until the last day to apply and then experiencing portal issues.

Scam warning (important)

Applicants should only apply through the official Old Mutual Early Careers / Workday application platform. Do not pay anyone for this learnership, for an interview, for placement, for training, or for application assistance. Legitimate employers do not ask applicants to pay money to secure a learnership or job opportunity.

How this opportunity was verified

This opportunity was verified from the official Old Mutual Early Careers Workday listing for Learner, Job Requisition ID JR-80246. The listing confirmed the employer, location, requisition ID, Old Mutual Insure Learnership for Unemployed Youth description, eligibility criteria, required documents, listed skills, competencies, education field, closing date, employment equity wording and official application route.

For more information about how our posts are verified, please visit our How we verify listings page.

How to apply

1. Open the official Old Mutual Workday application link below.
2. Read the full learner opportunity details and requirements carefully.
3. Create or log in to your Old Mutual Workday candidate profile.
4. Complete all required application fields.
5. Upload your CV and required certified supporting documents.
6. Check that your details and documents are accurate before submitting.
7. Submit your application before the closing date.
8. Keep proof of submission or any confirmation received from the portal.

Application Closing Date

17 June 2026

Application Notes

Only shortlisted candidates will be contacted. If no response is received within 2 weeks, consider your application unsuccessful. Employment equity candidates are welcome to apply.