Discovery – PWD Long-Term Insurance Learnership 2026

Discovery Health is inviting young people living with disabilities to apply for its Long-Term Insurance Learnership at Sable Park in Cape Town, Western Cape.

The programme combines structured learning with practical workplace experience in the financial-services industry and leads towards a nationally recognised FETC: Long-Term Insurance qualification at NQF Level 4.

Important: This learnership is strictly for individuals living with disabilities. Applicants must also meet the advertised age, education, employment and previous-learnership requirements.

At a glance

What this opportunity is

This is a disability-focused learnership within Discovery Health’s Western Cape Service Team at Sable Park in Cape Town.

The programme combines classroom or structured learning with practical workplace experience in the financial-services industry. Successful learners will work towards the nationally recognised FETC: Long-Term Insurance qualification at NQF Level 4.

The workplace component is connected with Discovery Health’s call-centre and contact-centre functions. Areas of exposure may include medical-aid client service, claims, new business and health-benefit administration.

Qualification and programme outcome

The programme leads towards an FETC: Long-Term Insurance qualification at NQF Level 4.

The qualification includes structured learning components and practical workplace experience. Learners will need to meet the programme’s attendance, assessment and workplace requirements to complete it successfully.

The public vacancy does not state the programme’s SAQA identification number, training provider, exact duration, assessment schedule or starting date. Applicants should not assume these details unless Discovery confirms them through the official recruitment process.

Possible areas of workplace experience

• Call-centre and contact-centre operations.
• Medical-aid client servicing.
• Responding to client enquiries within authorised procedures.
• Claims-related service and administration.
• New-business administration.
• Health-benefit administration.
• Accurate information capturing.
• Following service processes and quality requirements.
• Using workplace computer systems.
• Working independently and as part of a service team.

Important: Discovery states that the listed areas of responsibility are not necessarily exhaustive. Learners may receive additional reasonable training, administration or service responsibilities related to the programme.

Minimum eligibility requirements

• Be living with a disability.
• Be between 18 and 25 years old.
• Have completed Grade 12.
• Meet the required Grade 12 subject marks.
• Not be engaged in post-Matric studies.
• Not be formally employed.
• Not have completed any previous learnership.
• Have effective written and verbal English communication skills.
• Have basic computer skills.
• Have basic Microsoft Excel skills.
• Have basic Microsoft Outlook skills.
• Be able to participate in structured and workplace learning.

Grade 12 subject requirements

Applicants must have Grade 12 and meet the following subject requirements:

• Mathematics: Minimum Level 4 or 50%; or
• Mathematical Literacy: Minimum Level 5 or 60%.
• English: Minimum Level 4 or 50%.
• Second language: Minimum Level 4 or 50%.

Applicants should read the Mathematics requirement as Mathematics or Mathematical Literacy, depending on which subject they completed in Grade 12.

Candidates should check their National Senior Certificate or official statement of results before applying. They should not estimate or change their marks.

Incomplete tertiary studies

The vacancy states that an incomplete tertiary qualification may be advantageous.

This is not listed as a compulsory requirement. Applicants who started but did not complete a tertiary qualification should record the institution, programme and correct study dates without claiming that the qualification was completed.

Applicants must still not be engaged in post-Matric studies when applying for this learnership.

Disability eligibility

The programme is strictly reserved for people living with disabilities. Discovery does not provide a list of qualifying conditions in the public vacancy.

The advert also does not state which disability-confirmation documents must be uploaded. Applicants should provide disability-related information and supporting documentation only through Discovery’s official recruitment process when requested.

Candidates should not self-diagnose or submit inaccurate information. Any supporting documentation should come from an appropriate professional or recognised process where required.

Age requirement explained

Applicants must be between 18 and 25 years old. The vacancy does not explain whether the age is measured on the application date or programme starting date.

Candidates near either end of the advertised range should apply promptly and allow Discovery to assess their eligibility through the official recruitment process.

Employment and study restrictions

Applicants must not be in formal employment or engaged in post-Matric studies.

Candidates should answer all employment and education questions honestly. Any previous temporary work, current employment, college registration, university registration or other studies should be disclosed accurately if the application requests this information.

Previous learnership restriction

The official vacancy states that applicants must not have completed any previous learnership.

This restriction is broader than only the Long-Term Insurance qualification. Applicants who previously completed a different learnership should not assume that they qualify unless Discovery officially confirms otherwise.

Candidates should not hide previous learnership participation because registration information may be verified.

Personal attributes and skills

• Innovative and critical thinking.
• Problem-solving ability.
• Good attention to detail.
• High levels of accuracy.
• Commitment to quality and productivity.
• Systematic and orderly working methods.
• Time-management skills.
• Planning and organisation.
• Ability to prioritise tasks effectively.
• Ability to work in a high-pressure environment.
• Ability to work independently.
• Ability to work in a team-oriented environment.
• Service-driven attitude.
• Sense of urgency.
• Ability to adapt to changing circumstances.
• Ability to receive feedback and learn from it.

Communication and computer skills

Applicants need effective written and verbal English communication skills. This is particularly important because the workplace component includes contact-centre and client-service activities.

Basic computer skills are also required, particularly Microsoft Excel and Microsoft Outlook. Applicants should describe their genuine level of experience rather than claiming advanced skills they cannot demonstrate.

Location and working arrangements

The programme is based at Discovery’s Sable Park operation in Cape Town, Western Cape.

The vacancy does not confirm remote participation, transport assistance, accommodation or relocation support. Applicants should therefore consider whether they can travel reliably to Sable Park for the required learning and workplace activities.

The public listing does not state the working hours, training timetable, shift arrangements or weekend requirements. These details should be confirmed if the applicant is shortlisted.

Stipend and benefits

The public vacancy does not state whether a stipend is provided or confirm the amount, payment schedule or additional benefits.

Applicants should confirm the complete learnership allowance and conditions directly with Discovery if shortlisted or offered a place. No particular payment amount should be assumed.

What applicants should understand

This is a structured learnership rather than a permanent call-centre vacancy.

Learners will need to balance formal learning requirements with practical workplace responsibilities. Participation may include assessments, administration, client-service exposure and other programme requirements.

Completing the learnership does not automatically guarantee permanent employment with Discovery after the programme.

The qualification title refers to Long-Term Insurance, while the advertised workplace exposure is within Discovery Health and may include medical-aid client service, claims, new business and health-benefit administration.

Application checklist

• An updated CV.
• A South African ID or other identification requested by the official portal.
• A Grade 12 certificate or official statement of results.
• Clear Mathematics or Mathematical Literacy results.
• Clear English and second-language results.
• Accurate details of any incomplete tertiary studies.
• Accurate employment-status information.
• Accurate information about previous learnership participation.
• Disability-supporting documentation if officially requested.
• A reliable cellphone number.
• A professional email address.
• Access to the official Discovery careers account or application profile.

Need assistance preparing your CV or application documents? Visit our Learnership Resources and Guides.

Protecting disability information

Disability-related records contain sensitive personal information. Applicants should upload these documents only when requested through Discovery’s official recruitment platform or another official channel confirmed by the company.

Do not publish medical or disability documentation on social media or send it to an unverified individual claiming to represent Discovery.

About Discovery

Discovery is a South African financial-services group with operations covering areas such as health, insurance, banking, investments and wellness-related services. The learnership is offered through Discovery Health and its Western Cape Service Team.

Learn more through the official Discovery corporate website.

Employment equity

Discovery’s approved Employment Equity Plan and targets will be considered during the recruitment process.

Discovery describes itself as an equal-opportunities employer and encourages people with different disabilities to apply. Applicants must still meet the programme’s advertised eligibility requirements.

Quick tips for applicants

• Check that you meet the 18–25 age requirement.
• Confirm that you meet the Grade 12 subject marks.
• Show Mathematics or Mathematical Literacy results clearly.
• Include English and second-language results.
• State your current employment and study status accurately.
• Disclose previous learnership participation honestly.
• Mention basic Excel and Outlook skills.
• Include client-service or administration experience where applicable.
• Prepare disability documentation in case it is officially requested.
• Submit by 29 September 2026 where possible.

Common application mistakes to avoid

• Applying without checking the Grade 12 subject requirements.
• Confusing the Mathematics and Mathematical Literacy thresholds.
• Failing to disclose current employment or studies.
• Failing to disclose a previously completed learnership.
• Claiming that an incomplete tertiary qualification was completed.
• Uploading unclear school results.
• Overstating Excel, Outlook or communication skills.
• Sending disability documents through an unofficial channel.
• Using an inactive cellphone number or email address.
• Waiting until the final day to submit the application.

Scam warning (important)

Apply only through the official Discovery careers platform.

• Do not pay anyone for an application, interview, assessment or learnership placement.
• Do not pay anyone who claims to guarantee selection.
• Do not share banking PINs, passwords or one-time PINs.
• Do not send identity or disability documents to an unverified social-media account.
• Upload personal documents only through Discovery’s secure official recruitment process.
• Verify unexpected interview or offer messages through an official Discovery channel.

How this opportunity was verified

This opportunity was verified from Discovery’s official careers listing for the PWD Learnership – Long-Term Insurance at Sable Park in Cape Town.

The listing confirmed Discovery Health as the business unit, the call-centre function, qualification, disability requirement, age range, Grade 12 subject requirements, study and employment restrictions, computer requirements and possible workplace responsibilities.

The visible vacancy does not display a closing date. However, the official job-posting metadata identifies the vacancy as valid through 30 September 2026. Applicants should nevertheless apply early because vacancies may be changed or withdrawn.

The vacancy does not state the programme duration, stipend, starting date, training provider, exact working hours or guarantee of permanent employment.

Read more about our process on the How We Verify Listings page.

How to apply

1. Open the official Discovery careers page below.
2. Confirm that the vacancy is the PWD Learnership – Long-Term Insurance.
3. Check that the location is Sable Park in Cape Town.
4. Read the complete programme requirements.
5. Select the official Apply Now option.
6. Sign in to an existing Discovery careers profile or create one if required.
7. Complete your personal, education and contact information accurately.
8. Upload your CV and any documents requested by the portal.
9. Check that your Grade 12 marks are entered correctly.
10. Answer all disability, employment, study and learnership questions honestly.
11. Review the complete application before submitting.
12. Keep any application confirmation for your records.

Application Closing Date

The visible advert does not publish a closing date. Discovery’s official job-posting metadata indicates that the vacancy is valid through 30 September 2026.

Applicants should submit by 29 September 2026 where possible and should not wait until the final hours, as the opportunity may be changed or withdrawn.