Dis-Chem – Casual Frontshop Assistant

Well-stocked shelves, accurate pricing and properly rotated merchandise are essential to the daily operation of a pharmacy frontshop. Dis-Chem Pharmacies Limited is recruiting a Casual Frontshop Assistant for The Local Choice Pharmacy at Hobart Grove in Johannesburg, Gauteng.

The successful applicant will replenish and merchandise products, monitor sell-by and expiry dates, maintain stock displays, assist with stock counts, respond to customer stock queries and help keep the shop floor and storeroom clean, organised and compliant with The Local Choice Corporate Stores procedures.

Important: This is a casual, part-time retail vacancy and not a learnership, internship or YES Youth Programme opportunity. The official advert focuses on merchandising, customer assistance and stock support and does not list cashier or till-operation duties.

At a glance

Important employer and brand clarification

The official recruitment portal identifies Dis-Chem Pharmacies Limited as the employer.

However, the job description states that the position supports The Local Choice Pharmacy and must follow The Local Choice Corporate Stores policies, merchandising standards and operating procedures.

The Local Choice is a pharmacy group consisting of independent community pharmacies. It is also a supply-chain partner of Dis-Chem.

Applicants should therefore expect the recruitment process to be administered through Dis-Chem’s official platform while the daily role is connected with The Local Choice Pharmacy operation at Hobart Grove.

What this opportunity is

This is a casual, part-time Frontshop Assistant position in a pharmacy retail environment.

The frontshop is the customer-facing retail section of the pharmacy where healthcare, personal-care, beauty, wellness and selected convenience products may be displayed and sold.

The position is centred on making sure that merchandise is available, correctly placed, accurately priced, properly rotated and presented according to The Local Choice Corporate Stores standards.

The employee will also assist customers with routine stock enquiries and help maintain the storeroom, shop floor and merchandise displays.

The official advert does not state that the employee will operate a till, process payments or handle cash. These duties should not be assumed unless they are added by the employer during training or confirmed in the employment agreement.

Casual and part-time employment explained

The job title describes the position as casual, while the employment-type field classifies it as part-time.

The official advert does not state:

• The guaranteed number of working hours per week or month.
• The normal shift times.
• The weekend or public-holiday roster.
• The length of the casual employment arrangement.
• Whether additional shifts may be offered during busy periods.
• Whether the position may later become permanent.

Applicants should confirm the contractual hours, shift requirements, duration, notice conditions and availability expectations if shortlisted or offered the position.

Who this position may suit

This position may suit a Matric graduate with limited retail experience who wants to gain additional experience in merchandising, stock control and customer service.

It may be relevant to applicants who have worked as Frontshop Assistants, Merchandisers, Shelf Packers, Retail Assistants, Shop Assistants, Stock Assistants or General Store Assistants.

The opportunity may also suit someone who works accurately, takes responsibility for an assigned stock area and can maintain shelves and displays throughout a trading shift.

Applicants should be comfortable assisting customers, handling merchandise, checking dates and prices and performing practical stock-related duties.

Previous retail experience of one year may strengthen an application, but the essential experience requirement is listed as zero to six months.

Main duties and responsibilities

Replenish merchandise

• Restock merchandise when required to support maximum sales.
• Move delivered stock and stock collected from the storeroom to the correct area.
• Pack merchandise in the correct shelf, display or storage position.
• Ensure that full available product ranges remain on the shelves.
• Identify shelves or displays that require replenishment.
• Report products that are low in stock or unavailable.
• Handle all merchandise carefully to reduce damage and losses.

Rotate stock and monitor product dates

• Rotate stock regularly according to the first-in-first-out principle.
• Check that older stock is placed ahead of newer stock where required.
• Monitor sell-by and expiry dates.
• Identify damaged or expired products.
• Report damaged and expired stock immediately to management.
• Follow The Local Choice Corporate Stores stock-control procedures.
• Do not leave expired or unsuitable products available for sale.

Maintain displays and merchandising standards

• Follow The Local Choice Corporate Stores merchandising policies and procedures.
• Maintain the required store layout and merchandising layouts.
• Build and maintain merchandise displays according to the required procedures.
• Face up products so that shelves remain neat and presentable.
• Make sure products remain visible to customers.
• Maintain the daily physical appearance of merchandise displays.
• Take responsibility for designated stock in the storeroom and on the shop floor.

Check labels, barcodes and pricing

• Check that shelf and product labels are correct.
• Ensure that prices are accurate and visible.
• Identify products without barcodes.
• Make sure items without barcodes are clearly marked according to the required process.
• Report price discrepancies to management.
• Do not make unauthorised pricing changes.
• Maintain awareness of new products and updated product information.

Maintain the storeroom

• Keep the storeroom organised, neat and tidy.
• Place stock in its designated storage area.
• Help ensure that products can be located when replenishment is required.
• Maintain responsibility for the designated stock area.
• Report misplaced, damaged or missing stock.
• Keep working areas free from unnecessary obstructions.
• Follow the applicable storeroom and stock-control procedures.

Assist with stocktaking and cycle counts

• Assist with cycle counts.
• Participate in general stocktaking.
• Count actual stock carefully.
• Record quantities accurately where instructed.
• Report possible stock differences.
• Follow instructions provided by management during stock counts.
• Avoid estimating quantities where a physical count is required.

Support loading and off-loading

• Assist with loading stock when required.
• Assist with off-loading deliveries.
• Move products to the correct storeroom or sales-floor area.
• Handle products carefully during movement.
• Report visibly damaged products or packaging.
• Follow safe handling and operational instructions.
• Request assistance where an item cannot be handled safely.

Manage packaging and flattened boxes

• Flatten boxes after merchandise has been unpacked.
• Allow the boxes to be checked by security as required.
• Move flattened boxes to the designated area.
• Follow store procedures for packaging waste.
• Avoid leaving boxes in customer walkways or work areas.
• Help keep the shop floor and storeroom orderly.

Assist with back shopping

• Assist with back shopping when required.
• Return products to their correct departments or shelf positions.
• Check merchandise condition before returning it to display.
• Maintain stock presentation while returning products.
• Report damaged or unsuitable products.

Assist customers

• Provide friendly, helpful and courteous assistance.
• Help customers locate products.
• Provide appropriate advice within the limits of the employee’s knowledge and authority.
• Follow up on customer enquiries about out-of-stock products.
• Deal with customer stock queries within a reasonable time.
• Refer medical, pharmaceutical or specialised questions to the pharmacist or appropriate employee.
• Maintain professional and respectful communication.

Maintain housekeeping standards

• Keep the workstation clean and tidy.
• Maintain housekeeping according to The Local Choice Corporate Stores standards.
• Keep shelves, displays and stock areas orderly.
• Remove packaging and waste through the correct process.
• Report spills, damaged fixtures and unsafe conditions.
• Help maintain a professional customer environment.
• Follow all applicable health-and-safety requirements.

Support the store team

• Assist with training new and existing team members when required.
• Cooperate with store management and colleagues.
• Provide regular feedback to the Store Manager and Field Service Advisors.
• Communicate stock, customer and merchandising concerns promptly.
• Take responsibility for allocated work.
• Follow instructions and meet agreed deadlines.
• Lead by example through professional conduct.

Support security and loss prevention

• Handle merchandise carefully to prevent avoidable losses.
• Report suspicious conduct involving employees or customers.
• Follow security procedures when handling stock and packaging.
• Protect company merchandise and information.
• Escalate possible theft, fraud or stock-loss concerns to management.
• Do not confront a suspected offender outside the employee’s training or authority.

Follow uniform and appearance standards

• Wear the correct uniform.
• Wear the required name badge.
• Follow The Local Choice Corporate Stores personal-appearance policy.
• Maintain a neat and professional appearance.
• Follow personal hygiene standards appropriate to a pharmacy retail environment.

Important: The duties above are based on the official vacancy. Dis-Chem or The Local Choice Corporate Stores may allocate additional reasonable merchandising, stock, customer-service, housekeeping or retail-support responsibilities according to operational requirements.

Essential requirements

• Grade 12 / Matric.
• Zero to six months of retail work experience.
• Ability to read, write, speak and understand English.
• Trustworthy and honest conduct.
• Strong customer-service orientation.
• Good interpersonal skills.
• Cooperation and ability to work with others.
• Good time management.
• Self-discipline and professional appearance.
• Attention to detail and focus on quality.
• Initiative and willingness to learn.
• Ability to work towards targets and deadlines.
• Driver’s licence or reliable transport.
• South African citizenship or a valid work permit.
• Clear criminal and credit records.
• Complete, accurate and truthful application information.

Advantageous requirements

• One year of retail work experience.
• Knowledge of merchandising standards.
• Experience in the fast-moving consumer goods industry.
• Experience working with planograms.
• Relevant category or product knowledge.
• Ability to communicate in a second additional language.

These requirements are advantageous rather than compulsory unless they are also included among the essential or special employment conditions.

Grade 12 requirement explained

Grade 12 or Matric is an essential requirement.

Applicants should show the qualification clearly on their CVs and enter it accurately in the Education section of the application.

A clear Matric certificate or statement of results should be prepared if requested during screening.

The application questionnaire asks candidates to confirm whether they have completed Grade 12 or Matric.

Retail-experience requirement explained

The essential experience requirement is zero to six months of retail work experience.

The vacancy may therefore be suitable for applicants with limited formal retail experience who otherwise meet the requirements.

One year of retail experience is advantageous and may strengthen an application.

The official application questionnaire asks:

• How many years of experience the applicant has as a Frontshop Assistant.
• Where the applicant gained their frontshop experience.

Applicants should provide accurate employer names, employment dates, job titles and actual duties. Experience should not be exaggerated merely to produce a longer answer.

Planogram and merchandising knowledge

Experience working with planograms is advantageous.

A planogram is a visual guide showing where products should be positioned on shelves or displays.

Employees using a planogram may need to follow instructions about product position, shelf space, grouping, presentation and promotional displays.

Applicants should mention planogram experience only where they have genuinely worked with this type of merchandising guide.

Driver’s licence and reliable transport

The official vacancy lists a driver’s licence or reliable transport as a special employment condition.

The wording uses “or”, meaning the advert does not clearly state that every applicant must own a vehicle.

Applicants should nevertheless make sure that they can travel reliably to Hobart Grove for the shifts allocated to the position.

The official advert does not state that employee transport will be provided.

Citizenship or work-permit requirement

Applicants must be South African citizens or hold valid permission to work in South Africa.

Candidates relying on a work permit should ensure that it remains valid and that all information entered in the application is accurate.

The application page requests an identity number, passport number and work-permit number where applicable.

Criminal and credit screening

Clear criminal and credit records are listed as special employment conditions.

Applicant information may be used for integrity checks connected with the recruitment process.

Candidates should answer all screening questions honestly and provide accurate identity, employment and consent information.

The official vacancy does not explain the detailed criteria used to assess individual credit or criminal-record results.

Key competencies

• Trustworthiness and honesty.
• Strong client-service orientation.
• Good interpersonal relations.
• Interpersonal awareness.
• Thoroughness and attention to detail.
• Customer orientation.
• Cooperation and teamwork.
• Good time management.
• Self-discipline.
• Professional appearance.
• Creative thinking.
• Ethical conduct and integrity.
• Even temperament.
• Initiative.
• Personal credibility.
• Results orientation.
• Accountability.
• Learning ability.
• Energy and focus on quality.
• Ability to work towards targets and deadlines.
• Effective written and verbal English communication.
• Listening and document-use skills.

Salary and benefits

The official vacancy confirms that the position offers a market-related salary.

No salary amount is stated.

The advert does not confirm medical aid, provident fund, staff discounts, guaranteed hours or any other benefits.

The application form asks candidates to state their current salary and realistic salary expectations. Applicants should answer honestly and should avoid entering an unrealistic figure without considering the casual and part-time nature of the position.

Application questions to prepare for

The official application form asks candidates to provide the following information:

• Whether they have completed Grade 12 or Matric.
• How many years of Frontshop Assistant experience they have.
• Where they gained their frontshop experience.
• Where they currently reside.
• Their current salary.
• Their realistic salary expectations.

Applicants should prepare specific, truthful answers. Residence, salary and employment-history information should match the information supplied elsewhere in the application.

What this position really means

This is primarily a merchandising and stock-support role in a customer-facing pharmacy retail environment.

The successful applicant may spend much of the shift standing, walking between the storeroom and shop floor, replenishing products and maintaining displays.

The work requires attention to product dates, stock rotation, pricing, barcodes and display standards.

Customer contact is also important because the employee must assist with routine enquiries and follow up on out-of-stock products.

Questions requiring pharmaceutical or medical advice should be referred to a pharmacist or another appropriately authorised employee.

The official vacancy does not state the guaranteed working hours, employment duration, shift pattern, benefits or proposed starting date.

Application checklist

Prepare the following before applying:

• An updated CV.
• Grade 12 or Matric details.
• A clear Matric certificate or statement of results, if requested.
• A South African identity document or valid passport and work permit, where applicable.
• Driver’s-licence information, where applicable.
• Accurate information about reliable transport.
• Details of retail or frontshop experience.
• Complete employer names, job titles and employment dates.
• Examples of merchandising and shelf-replenishment duties.
• Examples of stock rotation, expiry-date checks and stocktaking.
• Examples of customer assistance and stock-query follow-up.
• Details of FMCG, planogram or category experience where applicable.
• An accurate residential location.
• Accurate current-salary information.
• A realistic salary expectation.
• A reliable cellphone number.
• A professional email address.
• Any supporting documents requested through the official recruitment platform.

Need assistance preparing your CV or application documents? Visit our Learnership Resources and Guides.

Important note for applicants

This is a casual, part-time Frontshop Assistant vacancy at Hobart Grove in Johannesburg.

Grade 12 and zero to six months of retail experience are listed as essential requirements.

The role focuses on merchandising, shelf replenishment, stock rotation, pricing, stock counts, customer assistance and housekeeping.

The official advert does not list cashier, till-operation or payment-processing duties.

Applicants need a driver’s licence or reliable transport, South African citizenship or a valid work permit, and clear criminal and credit records.

A market-related salary is confirmed, but no amount, benefits, guaranteed hours, shift pattern, employment duration or starting date is stated.

About The Local Choice Pharmacy

The Local Choice Pharmacy is a network of independently operated community pharmacies that work together under a shared pharmacy and healthcare brand.

The group focuses on accessible pharmacy services, personal service, healthcare products and support for local communities.

The Local Choice states that it has operated since 2011 and is a supply-chain partner of Dis-Chem, providing access to a wider range of health, wellness, baby-care, personal-care and first-aid products.

This Frontshop Assistant vacancy is connected with The Local Choice Corporate Stores operation at Hobart Grove and is advertised through Dis-Chem Pharmacies Limited’s recruitment platform.

Learn more through the official The Local Choice website

Quick tips for applicants

• Apply before the official closing date of 6 August 2026.
• Submit by 5 August 2026 where possible.
• Show Grade 12 clearly on your CV.
• Describe your frontshop or retail experience accurately.
• Include complete employment dates.
• Highlight merchandising and stock-replenishment duties.
• Mention stock rotation and expiry-date checks.
• Include stocktaking and cycle-count experience.
• Mention planogram or FMCG experience where applicable.
• Explain your customer-service and stock-query experience.
• Provide your genuine residential location.
• Answer salary questions realistically and honestly.
• Check that your cellphone number and email address are correct.
• Apply only through the official Dis-Chem Simplify vacancy page.

Common mistakes that may weaken an application

• Applying without Grade 12 or Matric.
• Providing inaccurate retail-experience information.
• Writing only “Frontshop Assistant” without describing actual duties.
• Leaving merchandising or stock-replenishment experience off the CV.
• Not mentioning stock rotation or expiry-date checks.
• Claiming planogram or FMCG experience that cannot be demonstrated.
• Providing false residence, salary or work-permit information.
• Ignoring the transport requirement.
• Providing inaccurate criminal or credit-record information.
• Using an incorrect cellphone number or email address.
• Uploading an incomplete or outdated CV.
• Submitting after 6 August 2026.

Scam warning (important)

Apply only through the official Dis-Chem Simplify recruitment platform or a careers link clearly connected to an official Dis-Chem or The Local Choice website.

Do not pay anyone for registration, an application, an interview, screening, training, a uniform, transport or job placement.

Do not share banking PINs, passwords, one-time PINs or account-login information with anyone claiming that they can guarantee employment.

Be cautious of unofficial email addresses, private social-media accounts or cellphone numbers requesting payment or unnecessary personal information.

Upload your CV, identity document, work permit, driver’s licence and qualifications only through an official and secure recruitment process.

Always return to the official vacancy page to confirm that the Hobart Grove position and application option remain active.

How this opportunity was verified

This opportunity was verified from the official Dis-Chem Simplify listing for Casual Frontshop Assistant – Hobart Grove.

The listing confirmed Dis-Chem Pharmacies Limited as the employer, Johannesburg as the location, part-time employment, the Retail division, entry-level classification, retail industry, sales functional area, posted date and closing date.

The Grade 12, zero-to-six-month retail-experience, English-language, transport, citizenship or work-permit, criminal-record and credit-record requirements were taken from the official vacancy.

The replenishment, stock-rotation, expiry-date, stocktaking, pricing, planogram, loading, customer-service, housekeeping, security and team-support responsibilities were also confirmed from the official listing.

A market-related salary is confirmed, although the amount and benefits are not stated.

The official application form asks candidates about Matric, Frontshop Assistant experience, residential location, current salary and realistic salary expectations.

The advert does not list cashier or till-operation duties, and these have not been presented as official responsibilities.

Read more about our verification process on the How We Verify Listings page.

How to apply

1. Open the official Dis-Chem application page below.
2. Confirm that the page displays Casual Frontshop Assistant – Hobart Grove.
3. Read the complete vacancy and application terms.
4. Confirm that you have completed Grade 12 or Matric.
5. Review the retail-experience, transport and screening requirements.
6. Prepare an updated CV explaining your merchandising, stock and customer-service experience.
7. Complete the personal and residential-information sections accurately.
8. Upload a suitable profile photograph if completing that section of the application.
9. Upload your CV and any requested supporting documents.
10. Add your work history and education information.
11. Answer the Matric, frontshop-experience, residence and salary questions honestly.
12. Read the POPIA and recruitment terms before accepting them.
13. Check that your qualification, experience, residence, salary and contact information are correct.
14. Submit by 5 August 2026 where possible.
15. Keep the application confirmation or other proof of submission.

Application Closing Date

The official closing date is 6 August 2026.

The exact closing time is not stated. Applicants should submit by 5 August 2026 to reduce the risk of missing the deadline because of document-upload problems, an incomplete application or technical difficulties.