Tracker Connect – Call Centre/Control Centre Learnership

Tracker Connect is offering a 12-month Call Centre/Control Centre Learnership in Gauteng, with structured learning and practical workplace experience in its Customer Experience and 24-Hour Critical Services Control Centres. The programme develops customer service, communication, sales-support and business-systems competencies and leads to a 132-credit qualification.

Read this first

• Read this first: The vacancy is in Gauteng and closes on 11 November 2026.
• Read this first: Applicants must be South African citizens with a valid South African ID, aged 18 to 35, currently unemployed, not studying full-time, and without previous formal work experience or a criminal record.
• Read this first: The application portal identifies a CV file as required for the applicant profile and accepts PDF, DOC, DOCX or TXT files up to 10 MB.

At a glance

What you will do

• Provide first-contact customer support and work towards resolving customer needs through a one-stop service.
• Capture and update customer information, handle customer queries and respond to electronic communication.
• Deliver customer service and build knowledge of Tracker products, services and systems.
• Support relevant product and service upselling and cross-selling.
• Develop understanding of invoices, adjustments, advance payments, credit notes and payment allocations.
• Support data integrity initiatives and learn contracting and scheduling processes.
• Develop problem-solving and customer relationship management competencies through structured learning and practical workplace experience.

Skills and qualities to highlight

• Basic computer literacy is required.
• The role calls for customer focus, a professional and positive attitude, excellent communication and interpersonal skills, attention to detail, willingness to learn, adaptability, resilience, problem-solving, teamwork and collaboration.
• You should be able to work in a multi-skilled, fast-paced environment.

Minimum application requirements

• Be a South African citizen and hold a valid South African ID.
• Be aged 18 to 35 and have no criminal record.
• Be currently unemployed, not studying full-time and have no previous formal work experience.
• Have Matric, at least Level 4 English and a pass in Mathematics or Mathematical Literacy.
• Have basic computer literacy.

Documents to prepare

• CV file for the applicant profile; accepted formats are PDF, DOC, DOCX and TXT, with a maximum file size of 10 MB.

About Tracker Connect

Tracker provides technology and services connected to personal safety, vehicle tracking and recovery, insurance offerings and fleet logistics. The company says it develops services for individuals, families and businesses across South Africa. Visit the official Tracker Connect website.

Common application mistakes

• Do not apply if you have previous formal work experience; the stated eligibility condition excludes applicants with that experience.
• Check that you are currently unemployed and not studying full-time before applying.
• Do not overlook the requirement for Matric, at least Level 4 English and a pass in Mathematics or Mathematical Literacy.
• Check that you meet the South African citizenship, valid South African ID, age and no-criminal-record conditions.
• Use the vacancy’s Apply button and follow the portal’s registration or sign-in process; the applicant profile page identifies a CV file as required.

Scam warning

Do not pay for an application, interview or promised placement. Use the verified application links below. Never share banking PINs, passwords or one-time PINs with a recruiter.

How this opportunity was checked

The role details, application route and employer information were checked against official sources. Use the Apply Here link for the full requirements and application instructions.

How to apply

1. Open the Tracker Call Centre/Control Centre Learnership vacancy using the application link below.
2. Check that the vacancy is still online and that you meet its citizenship, age, criminal-record, employment, study, experience and qualification conditions.
3. Select Apply on the vacancy page.
4. Sign in or register through the applicant portal and complete the requested profile information.
5. Upload your CV in an accepted PDF, DOC, DOCX or TXT format; the portal states a maximum file size of 10 MB.
6. Review your details and submit your application by 11 November 2026.

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Application closing date

Closing date: 11 November 2026 · Reference: track_001769