VKB Group – Learner Branch Marketer

Agricultural retail employees help farmers, businesses and members of the public find suitable products while ensuring that merchandise remains available, correctly presented and accurately controlled. VKB Group is recruiting a permanent Learner Branch Marketer for VKB Retail in Delmas, Mpumalanga.

The successful applicant will sell and market merchandise, assist customers, monitor stock availability, replenish products, maintain the working area and resolve customer queries within the authority assigned to the position.

Important: Although the job title includes the word “Learner”, the official vacancy classifies this as a permanent position. It is not advertised as a registered learnership, internship, apprenticeship or YES Youth Programme opportunity.

At a glance

Important job-classification note

The official job title is Learner Branch Marketer, but the employment type is listed as permanent.

The vacancy does not mention a registered learnership, occupational qualification, training provider, structured learning programme, stipend or fixed programme duration.

This means the opportunity should be treated as a permanent entry-level retail job rather than an accredited learnership.

The word “Learner” appears to describe the junior or developmental level of the Branch Marketer position. Applicants should nevertheless confirm the probation, training and progression arrangements if offered the job.

What this opportunity is

This is a permanent customer-service and sales position within VKB Retail in Delmas.

The Branch Marketer will help sell the organisation’s merchandise according to agreed targets and will assist customers in identifying suitable products.

The employee will also help manage stock so that products remain available to customers and the branch can continue operating efficiently.

The position combines sales, customer service, merchandising, stock control, housekeeping and routine problem-solving responsibilities.

The official vacancy does not state the salary, benefits, commission arrangements, working hours, shift structure, starting date or number of available positions.

Who this position may suit

This position may suit a Grade 12 graduate who wants to begin or develop a career in agricultural retail, customer service or merchandise sales.

It may be particularly relevant to applicants with previous experience as Sales Assistants, Shop Assistants, Retail Assistants, Merchandisers, Customer Assistants, Stock Assistants or Junior Branch Marketers.

The role may also suit applicants who understand farming communities or have introductory knowledge of agricultural products, retail stock or customer requirements.

Previous experience in a relevant field is advantageous but is not listed as an essential requirement.

The official application form asks whether applicants have previous experience in the retail or agricultural sector. Candidates should answer this question honestly and explain any relevant experience clearly on their CVs.

Main duties and responsibilities

Sell merchandise

• Sell the organisation’s merchandise according to agreed targets.
• Approach customers professionally and determine what assistance they require.
• Recommend suitable products based on available information and customer needs.
• Provide accurate information about merchandise within the employee’s knowledge and authority.
• Identify appropriate opportunities to increase sales.
• Contribute towards the branch’s sales objectives.
• Avoid making unsupported claims or promises about products.

Market products to customers

• Help customers understand the products available through the branch.
• Communicate relevant product information clearly.
• Draw customer attention to suitable merchandise.
• Support branch promotions and product-marketing activities where required.
• Develop knowledge of the stock sold by VKB Retail.
• Ask an experienced colleague for assistance when technical or detailed product information is required.

Assist customers

• Welcome and assist customers professionally.
• Listen carefully to customer questions and requirements.
• Provide helpful service within the limits of the employee’s assigned responsibilities.
• Help customers locate merchandise.
• Refer complex or specialised enquiries to the appropriate colleague.
• Build professional and lasting customer relationships.
• Maintain a positive and service-focused attitude.

Manage stock

• Help manage stock within the branch.
• Monitor product availability.
• Identify low-stock or unavailable products.
• Report stock shortages through the correct internal process.
• Handle merchandise carefully to reduce losses and damage.
• Help ensure that stock is placed in the correct locations.
• Follow the applicable stock-control procedures.

Merchandise and replenish stock

• Merchandise stock according to branch requirements.
• Replenish stock levels when needed.
• Keep products accessible and presentable to customers.
• Place merchandise in the correct display or storage areas.
• Help ensure that available stock is displayed for sale.
• Report damaged, missing or incorrectly placed stock.
• Maintain orderly product displays.

Resolve queries and problems

• Respond to routine customer and stock-related queries.
• Identify the nature of a problem before taking action.
• Resolve matters that fall within the employee’s assigned mandate.
• Follow the relevant branch procedures when resolving problems.
• Refer issues outside the employee’s authority to a supervisor or appropriate colleague.
• Communicate progress and outcomes clearly.
• Avoid making unauthorised commitments to customers.

Maintain the working area

• Keep the working space clean and tidy.
• Maintain orderly shelves, displays and customer areas.
• Return stock and equipment to the correct locations.
• Remove packaging or waste through the appropriate process.
• Help maintain a safe and professional retail environment.
• Report hazards, damaged equipment or unsafe conditions.

Important: The responsibilities above are based on the official vacancy. VKB Group may allocate additional reasonable sales, customer-service, merchandising, stock-control, housekeeping or branch-support duties according to operational requirements.

Minimum requirements

• Grade 12 or an NQF Level 4 qualification.
• Clear criminal record.
• Thorough, precise and accurate working style.
• Commitment to adding value to the functions of the job.
• Ability to provide complete and truthful information during recruitment.

Advantageous experience

Experience in a relevant field is listed as advantageous.

The official application form specifically asks applicants whether they have previous experience in the retail or agricultural sector.

Relevant experience may include:

• Retail sales.
• Agricultural retail.
• Customer service.
• Product marketing.
• Stock replenishment.
• Merchandising.
• Stock control.
• Work in a farming, agricultural-supply or related environment.

This experience is advantageous rather than stated as a compulsory minimum. Applicants should describe only experience they genuinely have and can support.

Grade 12 requirement explained

Applicants must have completed Grade 12 or an NQF Level 4 qualification.

The qualification should be shown clearly on the CV and entered accurately in the Education section of the application.

A clear certificate or statement of results should be prepared for upload if requested.

The official vacancy does not state specific school subjects or minimum achievement percentages.

The application form asks candidates to confirm whether they have successfully completed Grade 12 or NQF Level 4.

Criminal-record requirement

A clear criminal record is listed as a requirement.

The official application form asks candidates whether they have a criminal record.

Applicants must answer this and all related screening questions truthfully and should not provide altered or misleading information.

The vacancy does not explain the screening procedure or how individual circumstances will be assessed.

Skills listed by VKB Group

• Decision-making skills.
• Problem definition and analysis.
• Teamwork.
• Compliance.
• Organisation and planning.
• Personal resilience.
• Client service.
• Excellent communication skills.
• Ability to build and maintain long-lasting relationships.

Decision making and problem analysis

The employee will need to make routine decisions while helping customers and managing merchandise.

Good decision making requires understanding the problem, checking the available information and acting within the authority assigned to the position.

Applicants should be able to recognise when a matter can be handled independently and when it must be referred to a supervisor.

Employees should not make unauthorised pricing, product, stock or customer-service decisions.

Customer-service and relationship skills

Client service and relationship building are central parts of this position.

A Branch Marketer should communicate clearly, understand customer requirements and provide consistent assistance.

Long-term customer relationships are supported by honesty, reliable service and accurate product information.

Applicants should be comfortable interacting with farmers, businesses and other customers who may have different product requirements and levels of technical knowledge.

Accuracy and attention to detail

The official vacancy requires the successful candidate to be thorough, precise and accurate.

Accuracy may affect stock availability, customer orders, product placement and the information provided to customers.

Applicants should demonstrate that they can follow procedures, check their work and report discrepancies promptly.

Employees should not ignore stock shortages, incorrectly placed products or unresolved customer queries.

What this position really means

This is a customer-facing agricultural retail position rather than an office-only role.

The employee may move between customer-service, sales-floor, merchandise and stock-related activities during the working day.

between customer-service, sales-floor, merchandise and stock-related

The role is likely to involve regular interaction with customers and practical responsibilities such as merchandising and replenishing products.

Sales performance is important because the employee will sell merchandise according to agreed targets.

The position is advertised as permanent. The official listing does not state the salary, incentives, benefits, probation period, exact working hours or starting date.

Applicants should confirm these employment conditions if they are shortlisted or receive an offer.

Application checklist

Prepare the following before applying:

• An updated CV in PDF or Microsoft Word format.
• Grade 12 or NQF Level 4 qualification details.
• A clear qualification certificate or statement of results, if requested.
• A valid identity document, if requested as a supporting document.
• Details of any retail or agricultural-sector experience.
• Accurate employer names, job titles and employment dates.
• Examples of customer-service or sales duties.
• Examples of merchandising and stock-replenishment work.
• Examples of resolving customer questions or problems.
• Examples showing accuracy, teamwork and planning ability.
• A reliable cellphone number.
• A professional email address.
• A suitable profile photograph if completing that section of the portal.
• Any supporting documents requested separately by the official application form.

Need assistance preparing your CV or application? Visit our Learnership Resources and Guides.

Important VKB application instructions

• VKB recommends using Google Chrome when accessing its careers portal.
• Upload a clear CV in PDF or Microsoft Word format.
• Do not submit a CV containing handwriting.
• Upload only the CV in the Upload CV section.
• Do not combine the CV, identity document, driver’s licence and other documents into one PDF for the CV section.
• Use the separate supporting-document section for additional documents requested by the application form.
• Follow the portal’s image-size instructions when uploading a profile photograph.

Important note for applicants

This is a permanent Learner Branch Marketer position at VKB Retail in Delmas.

The vacancy is not advertised as an accredited learnership despite the word “Learner” in the job title.

Grade 12 or NQF Level 4 and a clear criminal record are required.

Relevant experience is advantageous rather than compulsory. The official application form asks specifically about previous retail or agricultural-sector experience.

The employee will sell and market merchandise, assist customers, manage and replenish stock, maintain the working area and resolve queries within an assigned mandate.

The official vacancy does not state the salary, benefits, working hours, incentives, starting date or number of available positions.

About VKB Group

VKB Group is an agricultural business that supports farmers and participates in different stages of the food supply chain.

Its activities extend from supplying agricultural inputs and services to processing, logistics and the marketing of food products.

The Group operates through regional and business brands that include VKB, GWK and NTK.

VKB Retail forms part of the Group’s commercial agricultural operations and supplies products to farmers and members of the wider public through its branch network.

This position is based within VKB Commercial Services and the VKB Landbou Beperk commercial business unit.

Learn more through the official VKB Group website

Employment Equity and disability inclusion

VKB Group states that it is an equal opportunity employer.

The Group’s approved Employment Equity Plan and targets will be considered during recruitment in line with its Employment Equity and Transformation Strategy.

VKB Group also states that it actively supports the recruitment of people with disabilities.

Meeting the minimum requirements does not automatically guarantee an interview or appointment.

Quick tips for applicants

• Apply before the official closing date of 6 August 2026.
• Submit by 5 August 2026 where possible.
• Show Grade 12 or NQF Level 4 clearly on your CV.
• Highlight retail or agricultural-sector experience.
• Describe customer-service and sales responsibilities.
• Include stock management, replenishment or merchandising duties.
• Provide examples of resolving customer queries.
• Demonstrate accuracy, communication and teamwork.
• Use Google Chrome when accessing the portal, as recommended by VKB.
• Upload the CV separately from other supporting documents.
• Make sure your CV does not contain handwriting.
• Check that your cellphone number and email address are correct.
• Apply only through the official VKB Simplify vacancy page.

Common mistakes that may weaken an application

• Applying without Grade 12 or an NQF Level 4 qualification.
• Providing incorrect qualification information.
• Providing inaccurate criminal-record information.
• Submitting a generic CV that does not show customer-service ability.
• Writing only “Sales Assistant” without explaining actual duties.
• Leaving retail or agricultural experience off the CV.
• Failing to mention merchandising or stock-replenishment experience.
• Claiming product or agricultural knowledge that cannot be supported.
• Uploading a handwritten or unclear CV.
• Combining the CV and all supporting documents into the CV-upload file.
• Using an incorrect cellphone number or email address.
• Submitting after 6 August 2026.

Scam warning (important)

Apply only through VKB Group’s official Simplify recruitment platform or a vacancy link clearly connected to the official VKB website.

Do not pay anyone for registration, an application, an interview, screening, training, a uniform, transport or employment placement.

Do not share banking PINs, passwords, one-time PINs or account-login details with anyone claiming that they can guarantee a VKB position.

Be cautious of unofficial email addresses, private social-media accounts or cellphone numbers requesting money or unnecessary personal information.

Upload your CV, identity document and qualification information only through an official and secure recruitment process.

Always return to the official vacancy page to confirm that the position and application option remain active.

How this opportunity was verified

This opportunity was verified from the official VKB Group Simplify listing for Learner Branch Marketer – VKB Retail, Delmas.

The listing confirmed VKB Group as the employer, Delmas as the location, permanent employment, the VKB Commercial Services division, the VKB Landbou Beperk commercial business unit, entry-level classification, agricultural industry and customer-service functional area.

The merchandise-sales, product-marketing, customer-assistance, stock-management, housekeeping, query-resolution, merchandising and replenishment duties were taken from the official vacancy.

The Grade 12 or NQF Level 4, clear criminal record, accuracy and value-adding requirements were also confirmed from the listing.

Relevant experience is advantageous rather than compulsory. The official application questionnaire asks whether candidates have previous experience in the retail or agricultural sector.

The title contains the word “Learner”, but the vacancy is classified as permanent and does not describe an accredited or fixed-term learnership programme.

The official listing does not state the salary, benefits, incentives, working hours, number of available positions or starting date.

Read more about our verification process on the How We Verify Listings page.

How to apply

1. Open the official VKB vacancy page below.
2. Read the complete Learner Branch Marketer advert.
3. Confirm that you have Grade 12 or an NQF Level 4 qualification.
4. Review the criminal-record and accuracy requirements.
5. Prepare a clear and updated CV in PDF or Microsoft Word format.
6. Include relevant retail, agricultural, sales, customer-service and stock experience.
7. Select the official Apply option.
8. Complete your personal and contact details.
9. Upload the CV only in the CV-upload section.
10. Upload supporting documents separately where the application form requests them.
11. Complete the work-history and education sections accurately.
12. Answer the Grade 12, criminal-record and sector-experience questions honestly.
13. Check that your qualification, experience and contact information are correct.
14. Submit by 5 August 2026 where possible.
15. Keep the application confirmation or other proof of submission.

Application Closing Date

The official closing date is 6 August 2026.

The exact closing time is not stated. Applicants should submit by 5 August 2026 to reduce the risk of missing the deadline because of profile-registration problems, document-upload errors or an incomplete application.

VKB Group states that it may expire vacancies at its own discretion. Applying early is therefore recommended.