Dis-Chem – Casual Frontshop Assistant

Retail frontshop work in a pharmacy environment usually involves more than simply packing shelves or helping at the till. This Casual Frontshop Assistant – Phesantekraal opportunity at Dis-Chem Pharmacies Limited in Cape Town, Western Cape is aimed at someone who can support merchandising standards, help customers on the shop floor, assist at point of sale, and keep stock, pricing, and store presentation in good order throughout the day.

At a glance

What this opportunity is

This is a part-time frontshop role at Dis-Chem’s Phesantekraal store in Durbanville. The position focuses on keeping shelves fully stocked and neatly presented, assisting customers on the floor and at point of sale, checking stock dates, maintaining pricing accuracy, supporting stock control, and following company procedures for service, housekeeping, and safety.

Note: This is not only a shelf-packing role. A position like this is better suited to someone who is comfortable with customer service, merchandising, restocking, till-related duties, stock handling, and day-to-day store support in a busy retail environment.

Who this opportunity may suit

• Someone who wants retail experience in a pharmacy and frontshop environment
• An applicant who is comfortable with both shop-floor support and point-of-sale duties
• A person who can work neatly, follow procedures, and help customers professionally
• Someone willing to work retail hours in a part-time role

What you’ll do / learn

You’ll gain practical exposure to merchandising, customer service, stock control, point-of-sale support, and store housekeeping in a pharmacy retail environment.

• Ensure full ranges of products are on the shelves and neatly presented
• Check shelf stock to make sure products have not reached their sell-by date
• Restock merchandise when needed to support sales
• Follow up on out-of-stock customer queries in line with store procedures
• Ensure delivered stock and storeroom stock are stored in the correct space
• Check that displays, labels, and pricing are correct and report discrepancies
• Keep the storeroom organised, neat, and tidy
• Keep up to date with new product knowledge to assist customers effectively
• Assist with back shopping when required
• Handle merchandise carefully to prevent losses
• Process purchases and payments including cash, cards, vouchers, and coupons
• Exchange merchandise and accept authorised returns
• Process loyalty cards including accelerated partner cards
• Ensure accurate cash flow and correct drop-safe procedures
• Help with stock rotation, stock counting, and general stocktaking
• Report low, damaged, expired, or out-of-stock items to management
• Assist with loading and off-loading stock when needed
• Flatten boxes after unpacking and move them to the designated area
• Provide friendly, helpful, and courteous assistance to customers
• Report compliments, complaints, and suspicious behaviour to management
• Maintain housekeeping in line with Dis-Chem standards
• Follow company policies, SOPs, and health and safety rules

Eligibility requirements

Check the requirements below before applying.

Essential requirements

• Grade 12 / Matric or Senior Certificate
• 0–6 months retail work experience
• Knowledge of retail operations and administration
• Ability to address customer questions in a timely manner
• Ability to follow procedures and escalate issues correctly
• Basic understanding of addition, subtraction, multiplication, and division
• Willing and able to work retail hours
• South African citizen
• Clear credit and criminal record

Advantageous

• 1 year work experience within retail
• Basic computer skills in Word, Excel, and Outlook
• Numerical skills and SAP exposure

What this role really means

A frontshop assistant role like this usually means helping the store stay customer-ready at all times while also supporting tills and stock routines. In practice, that can include restocking shelves, checking prices and sell-by dates, assisting customers, processing payments, handling returned goods correctly, and helping maintain a tidy and well-run frontshop area. If you are applying, it helps to show that you are alert, accurate, and comfortable with both customer interaction and practical retail tasks.

Application checklist

Make sure your application is complete before submitting.

• Updated CV
• Certified copy of South African ID
• Matric / Senior Certificate
• Clear contact details (phone + email)
• Any supporting retail, merchandising, till, or customer service experience shown clearly on your CV
• Any additional documents requested on the application portal

Need help with CVs, certified copies, and application tips? Use our Resources & Guides Hub.

About the sponsor

Dis-Chem Group Holdings Limited is a South African-based retail healthcare group listed on the Johannesburg Stock Exchange. On its official overview page, the group says it operates in the food and drug retailers industry, with a primary focus on the retail sale of pharmaceutical products, health and beauty products, and complementary wellness services. Visit the Dis-Chem Group website and the Dis-Chem website for more information.

Quick tips for this application

• Make your Matric and any retail experience easy to spot near the top of your CV
• If you have worked with shelves, stock, tills, or customer service before, mention that clearly
• Show that you are comfortable with basic numbers, procedures, and customer support
• Keep your CV neat and practical, because this role values reliability and routine execution
• If you have SAP or basic computer exposure, include that clearly

Mistakes to avoid

• Submitting a generic CV that does not show retail readiness
• Leaving out your Matric details
• Not mentioning customer service or stock-handling experience clearly
• Ignoring the clear credit and criminal record requirement
• Uploading incomplete or unreadable supporting documents
• Waiting too close to the closing date to apply

Scam warning (important)

Do not pay any fee to apply for this role. Use only the official Dis-Chem vacancy page linked below, and be cautious of anyone asking for money, banking details, or “processing fees” outside the formal application process.

How this opportunity was verified

We checked the live official vacancy for Casual Frontshop Assistant – Phesantekraal and confirmed the title, store, location, part-time status, posted and closing dates, duties, requirements, special conditions, and feedback note before preparing this post.

For more information about how our posts are verified, please visit our How we verify listings page.

How to apply

1. Open the official vacancy page using the button below.
2. Read the requirements carefully and confirm that your profile fits the role.
3. Prepare your CV and supporting documents.
4. Complete your application through the official Simplify HR platform.
5. Submit your application before 08 May 2026.
6. If you are not contacted within two weeks after the closing date, the listing says you should consider your application unsuccessful.