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Discovery – Learnership – Wealth Management

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Description

Discovery Connect is offering a Learnership in Wealth Management that combines structured learning with workplace experience, leading to an NC: Wealth Management (NQF Level 5). Learners will support various business teams with administration, query management and service coordination within a fast-paced financial services environment.

About Discovery

Discovery is a South African-founded financial services group spanning health insurance, life insurance, short-term insurance, investments, and banking. The company focuses on technology-enabled, integrated solutions aimed at improving health outcomes, financial protection and overall wellbeing across its brands and partner networks.

Programme\Position Offerings

  • Position Title / Programme Name: Learnership – Wealth Management (NC: Wealth Management, NQF Level 5)
  • Division / Business Unit: Discovery Central Services – Discovery Connect
  • Location: Sandton, Gauteng ,South Africa
  • Employment Type: 12-month learnership
  • Industry: Financial Services / Insurance

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Key Responsibilities

  • Maintain accurate records, statistics and tracking of queries received and resolved.
  • Route tasks and queries to the correct teams; manage shared mailboxes and respond within agreed SLAs.
  • Log IT requests for call retrievals and assist with retrieving call recordings.
  • Manage end-to-end query handling and identify potential sales opportunities.

Attributes Required

  • Innovative, critical thinking and problem-solving skills.
  • Strong attention to detail, accuracy and quality focus.
  • Time management, planning and prioritisation under pressure.
  • Service-driven, team-oriented, with the ability to work independently.
  • Adaptable, receptive to feedback; clear verbal and written communication.

Eligibility Criteria

  • Grade 12 (Matric) essential.
    • Maths: Level 4 (≥50%); English: Level 4 (≥50%)
    • Maths Literacy: Level 5 (≥60%); Second language: Level 4 (≥50%)
  • Basic computer skills (MS Excel, MS Outlook).
  • May have an incomplete tertiary (financial) qualification (advantage).
  • Ages 18–30; South African by birth only.
  • Not currently employed; not engaged in post-Matric studies; no prior learnership completed.

How to Apply

Please ensure that your application includes an updated CV and any relevant supporting documents.

APPLY LINK