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Mukuru Contact Centre and Agent Support Learnership

Summary

Mukuru offers a Contact Centre and Agent Support Learnership in Cape Town (Mowbray).

This 12-month program provides hands-on experience and an FETC: Contact Centre Services NQF Level 4 certificate, with opportunities for career growth and potential permanent employment.

About Mukuru

Mukuru is a prominent financial services provider known for fostering a diverse and inclusive work environment.

The company is committed to helping employees thrive through learning and skill development.

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About This Learnership

This program is designed to equip participants with practical skills in contact center and agent support roles.

It offers comprehensive training, real-world experience, and the chance to work with a passionate and dynamic team.

Eligibility Requirements

  • Grade 12 (Matric)
  • Proficiency in English (read, write, and speak)
  • Aged 18 to 30
  • Commitment to the full year of training

Required Documents

  • Updated CV
  • Certified ID copy
  • Matric certificate/statement of results
  • Proof of banking details (bank letter)
  • Proof of tax registration (SARS letter)
  • Letter of disability from a doctor (if applicable)
  • Proof of residence
  • Household income below R350k per annum

Location and Duration

  • Western Cape: Mowbray
  • Duration: 12 months fixed contract
  • Start Date: March 1, 2025

Benefits

  • Gain practical industry experience
  • Develop career-essential skills
  • Receive a competitive stipend
  • Potential for permanent employment based on performance

How to Apply

Applications can be submitted via Indeed or LinkedIn. Mukuru welcomes candidates from all backgrounds and strongly encourages applications from persons with disabilities.

If you don’t receive a response within two weeks, consider your application unsuccessful. Mukuru is dedicated to diversity and inclusion in all staffing decisions.