Clicks – Cashier Controller

Description

Clicks Group is recruiting a Cashier Controller for Unicare Somerset West (24hr Pharmacy) on a permanent basis. The role is responsible for ensuring service excellence at the point of sale by directing and controlling POS operations, managing cash and stock controls, supervising and coaching cashiers/shop assistants, and resolving customer queries in line with company policies.

About Clicks Group

Clicks Group is a leading South African retail and healthcare group operating in the pharmaceutical and FMCG retail sector through brands such as Clicks and UPD.

Programme\Position Offerings

• Position Title / Programme Name: Cashier Controller – Unicare Somerset West
• Employer: Clicks Group
• Location: Somerset West, Western Cape, South Africa
• Employment Type: Permanent
• Industry: Pharmaceutical Sector
• Job Category: FMCG, Retail, Wholesale & Supply Chain
• EE Position: Yes
• Listing Status: Online

Key Responsibilities

• Direct and control POS operational activities to ensure fast, efficient customer service.
• Manage stock and cash safely, minimise shrinkage, and maintain housekeeping and administration standards.
• Train, guide, motivate, and supervise shop assistants/cashiers to deliver consistent service excellence.
• Ensure sufficient staffing in line with schedules, company policies, and labour legislation.
• Resolve customer queries timeously and in line with company policy.
• Enforce security measures, cash controls, and returns policies to minimise losses and improve POS security.
• Act as a brand ambassador by being visible and delivering friendly, professional customer service.
• Maintain up-to-date knowledge of products, promotions, ranges, and events to support accurate customer guidance.

Attributes Required

• Strong leadership and supervisory capability in a customer-facing environment.
• Results-driven with sound planning, organising, and problem-solving skills.
• High integrity with a focus on risk control, compliance, and shrinkage prevention.
• Strong customer orientation with good communication and interpersonal skills.
• Numerate, detail-focused, and confident using computerised POS/retail systems.
• Able to cope with pressure and handle setbacks in a fast-paced retail setting.

Eligibility Criteria

• Essential: Grade 12.
• Desirable: Maths 50% and English 50% (Grade 12 level).
• Experience: 1 year experience in a customer-facing role overseeing the work of multiple employees within a retail/FMCG store operations environment.
• Additional: Numeracy and stock management experience.

How to Apply

Please ensure that your application includes an updated CV and any relevant supporting documents.

• Application Closing Date: 14 January 2026
• Listing Reference: click_023171