Dis-Chem – Casual Frontshop Assistant

Description

Dis-Chem Pharmacies Limited is recruiting Casual Frontshop Assistants . The role focuses on maintaining frontshop merchandising standards and delivering strong customer service at the point of sale, in line with Dis-Chem policies and procedures.

About Dis-Chem Pharmacies Limited

Dis-Chem is a South African retail pharmacy group operating a national network of stores that offer pharmacy services and a wide range of FMCG health, beauty, and frontshop retail products.

Programme\Position Offerings

• Position Title: Casual Frontshop Assistant
• Company: Dis-Chem Pharmacies Limited
• Location: 3 Locations South Africa
• Employment Type: Part-time (Casual)
• Division: Retail
• Industry: FMCG / Retail
• Job Function: Sales
• Minimum Experience: Associate

Key Responsibilities

• Ensure shelves are fully stocked, neat, correctly priced, and aligned to merchandising standards.
• Check sell-by dates, rotate stock regularly, and report expired/damaged/low/out-of-stock items.
• Restock merchandise from deliveries and storeroom; keep storeroom organised and tidy.
• Follow up on customer out-of-stock queries using the out-of-stock list and resolve timeously.
• Maintain product knowledge to assist customers effectively.
• Support “back shopping” and handle merchandise carefully to prevent losses.
• Process point-of-sale transactions (cash/cards/vouchers/coupons) accurately and securely.
• Process loyalty cards and accelerated partner loyalty transactions.
• Handle exchanges/returns when authorised by the Frontshop Leader.
• Follow cash handling controls: drop safe procedures, approvals for voids/price changes, and accurate daily takings.
• Assist with stock counts/stocktaking and loading/offloading stock when required.
• Maintain housekeeping, health & safety compliance, and uniform/personal appearance standards.
• Assist with training team members and report suspicious behaviour to management.

Attributes Required

• Customer-service driven, friendly, and professional.
• Detail-oriented with strong accuracy and ability to follow procedures.
• Takes accountability for output quality and meets deadlines with minimal supervision.
• Able to identify issues, solve where appropriate, and escalate correctly.
• Comfortable working in a fast-paced retail environment.

Eligibility Criteria

Essential

• Grade 12 (Matric / Senior Certificate)
• 0–6 months retail work experience

Advantageous

• 1 year retail experience
• Certification in Retail Business Management
• Basic computer skills (Word/Excel/Outlook), numerical skills, SAP exposure

Special Conditions of Employment

• Must be able to work retail hours
• South African citizen
• MIE checks, no criminal record, and clear credit rating
• Driver’s licence and own reliable transport

How to Apply

Please ensure that your application includes an updated CV and any relevant supporting documents.

Application Closing Date: 03 February 2026