Description
This role involves delivering exceptional customer service, exceeding customer expectations, and maintaining store standards. You will actively track sales performance, stay updated on fashion trends, and seek new sales opportunities. Assisting with stock replenishment is also part of the role.
About TFG and Total Sports
TFG is a leading retail company with 34 speciality lifestyle and apparel brands. Totalsports is South Africa’s leading sports apparel and footwear retailer, offering a wide selection of top international and local brands.Â
Programme Offerings
- Location: Setsing, Free State, South Africa
- Position: Fixed-Term Sales Associate (120hr)
- Brand: Totalsports
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Eligibility Criteria
- Grade 12 (Matric)
- Strong passion for customer service and retail
- Target-driven and experience-focused
- Ability to multitask and work independently
- Attention to detail
- Ability to work in a fast-paced environment
Competencies
- Builds Customer Loyalty
- Delivers High-Quality Customer Service
- Handles Customer Challenges Effectively
- Strong Negotiation & Selling Skills
- Adheres to Standards and Compliance
- Strives for Continuous Improvement
- Makes Informed Decisions
- Demonstrates Drive & Perseverance
- Meets Customer Expectations Consistently
- Plans and Organises Work Efficiently
- Builds Strong Relationships and Networks
Key Responsibilities
- Represent the Totalsports brand and provide an outstanding customer experience
- Understand and exceed customer needs by offering tailored product solutions
- Actively track and meet sales performance targets
- Stay current with the latest fashion and sportswear trends
- Identify new sales opportunities and promote diverse product offerings
- Assist in maintaining stock levels and ensure store readiness at all times
How to Apply
Submit a complete application with all required documentation.