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Shoprite – Frontshop Controller

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Description

Medirite Plus is seeking a Frontshop Controller for its Lydenburg branch in Gauteng. The role focuses on ensuring the efficient running of front-shop retail operations, maintaining merchandising standards, assisting customers, and handling payments accurately. The successful candidate will be customer-oriented, organised, and able to work effectively in a fast-paced retail environment.

About Medirite Plus

Medirite Plus is part of the Shoprite Group of Companies and operates as a community pharmacy brand within the retail group.

Programme\Position Offerings

  • Position Title: Frontshop Controller
  • Division / Business Unit: Medirite Plus – Shoprite Group
  • Location: Lydenburg, Gauteng, South Africa
  • Employment Type: Permanent
  • Industry: Retail / Pharmacy

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Key Responsibilities

  • Handle customer payments and balance sales and receipts in line with company procedures.
  • Maintain up-to-date product knowledge to provide accurate advice to customers.
  • Restock shelves and ensure the sales floor is organised according to merchandising standards.
  • Conduct regular price audits and resolve discrepancies.
  • Process payments via the store’s Point of Sale (POS) system.
  • Maintain awareness of current promotions and special offers.
  • Ensure compliance with visual merchandising and housekeeping standards.
  • Address customer queries promptly and escalate when necessary.

Attributes Required

  • Strong interpersonal and customer service skills.
  • Excellent organisational skills and attention to detail.
  • Ability to multitask and work effectively under pressure.
  • Professional and approachable demeanour.
  • Good problem-solving and communication abilities.

Eligibility Criteria

  • Education: Grade 12 (Matric) qualification.
  • Experience:
    • Minimum of 5 months’ experience at a point of sale or till point in a retail environment.
    • Experience in retail sales and customer service.
  • Technical Skills:
    • Proficient in basic computer applications.
    • Knowledge of stock handling and merchandising processes.
    • Understanding of payment procedures (cash, card, vouchers, etc.).
    • Bilingual (preferably fluent in Afrikaans and English).

How to Apply

Please ensure that your application includes an updated CV and any relevant supporting documents.

  • Application Closing Date: 11 November 2025
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