Road Accident Fund – Administrative Assistant

Description

The Road Accident Fund (RAF) is seeking four Administrative Assistants for its Undertakings Unit in East London. These fixed-term contract roles (36 months) will provide day-to-day administrative support to the Medical Management Department, ensuring compliance, recordkeeping, and effective office coordination.

About the Road Accident Fund

The Road Accident Fund (RAF) is a public entity in South Africa mandated to provide cover to all road users within the country. RAF compensates and rehabilitates individuals injured in motor vehicle accidents and promotes the safe use of roads.

Programme\Position Offerings

• Position Title: Administrative Assistant: Undertakings (x4)
• Division: 3300 – Medical Management
• Location: East London, Eastern Cape, South Africa
• Employment Type: Fixed Term Contract (36 months)
• Industry: Public Sector / Administration
• Grade: T.A.S.K Grade 06
• EE Target: Open to candidates with disabilities

Key Responsibilities

• Ensure compliance with policies, process standards, and internal controls.
• Provide administrative support including correspondence, filing, and responding to queries.
• Validate, capture, and maintain accurate departmental records.
• Draft stakeholder letters, allocate reference numbers, and monitor outstanding matters.
• Support meeting arrangements, including scheduling, minute-taking, and tracking resolutions.
• Manage departmental stationery and supplies.
• Maintain up-to-date document filing and ensure confidentiality of sensitive information.
• Liaise with internal Processing Centres and stakeholders to resolve outstanding issues.

Attributes Required

• Strong planning, organisational, and coordination skills.
• Attention to detail and ability to work with confidential information.
• Client service orientation with professional communication skills.
• Ethical, reliable, and team-oriented approach.
• Decision-making and problem-solving skills.

Eligibility Criteria

• Matric / Grade 12 qualification.
• Minimum of 1 year of relevant administrative experience.
• Computer literacy in MS Word, Excel, and PowerPoint.
• Good writing, recordkeeping, and organisational skills.
• Basic understanding of supply chain management (SCM) processes and financial acumen.

How to Apply

Please ensure that your application includes an updated CV and any relevant supporting documents.

• Application Closing Date: 30 September 2025
• Reference Number: 6108