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Nexio Technical Assistant Learnership 2023-2024

Start Your Tech Career at Nexio: Technical Assistant Learnership

Are you ready to dive into the world of telecommunications and technical problem-solving?

Nexio is offering an exciting opportunity for individuals looking to kickstart their technical careers.

Let’s break down the details of the Technical Assistant Learnership and how it can pave the way for your professional journey.

Location and Dates:

  • Location: Cape Town, South Africa
  • Closing Date: 25 August 2023

What to Expect:

As a Technical Assistant learner, you’ll be stepping into Nexio’s Network Management Centre, a hub that deals with Event Management and Incident Management 24/7.

This is your chance to receive top-notch training and mentorship in the telecommunications domain.

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Your Responsibilities:

Throughout the program, you’ll take charge of various responsibilities that will contribute to your learning and growth:

  • Monitoring network alarms to ensure smooth operations.
  • Swiftly logging incidents for received alarms.
  • Handing over incidents to appropriate parties promptly.
  • Assisting with site access calls and tracking fault progress on the trouble ticketing system.
  • Managing and closing incidents in line with the Fault management procedure.
  • Grasping key performance indicators for efficient operations.
  • Meeting the agreed percentage of voice calls and email responses within allocated service time.

What You Need:

  • Matric / Grade 12 or NQF level 5 is required.
  • Having IT Training/Qualifications or a basic understanding of IT essentials is a plus.

Your Skills and Traits:

  • Logical thinking and interaction skills are a must.
  • Exceptional communication, both verbal and written.
  • A self-driven attitude with a penchant for learning.
  • Team player with strong interpersonal skills.
  • Capable of handling pressure and meeting tight deadlines.
  • Willingness to assist with extra tasks.
  • Good judgment skills to navigate complex situations.
  • Positive behavioral traits including a great attitude, motivation, and effective time management.

Why Nexio:

Nexio offers you a launchpad for your technical journey.

With hands-on experience, mentorship, and a dynamic learning environment, you’ll be equipped to tackle real-world challenges.

This learnership provides a stepping stone to a rewarding career in telecommunications and technical problem-solving.

Don’t Miss Your Chance:

If you’re excited to embark on a technical adventure, seize this opportunity with Nexio’s Technical Assistant Learnership.

Kickstart your journey toward a fulfilling tech career by learning from the best in the field.

Apply now and open the door to a world of possibilities!