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Metropolitan Operations Learnership Programme 2023-2024

Metropolitan Learnership Programme: Unlock Your Career Potential

Are you a young South African seeking an opportunity to kickstart your career in the financial services industry?

Look no further than Metropolitan’s 12-month Learnership Programme!

This initiative, set to begin in October 2023, offers a unique chance for unemployed youth to gain invaluable workplace experience and earn a Wealth Management NQF level 4 qualification.

Introduction to Metropolitan

Metropolitan boasts a rich heritage of 125 years, serving communities and empowering individuals through accessible financial solutions.

This renowned brand operates not only in South Africa but also across 12 African countries, including Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland.

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Metropolitan focuses on delivering financial wellness solutions to low-income clients, encompassing funeral insurance, health coverage, savings, hospital cash-back policies, retirement plans, and life insurance.

Your Path to Success with Metropolitan

Role Purpose

This Learnership Programme is tailor-made for those interested in sales and customer service, aiming to build a rewarding career in the insurance sector.

Here’s your chance to gain practical experience in the industry and acquire a Wealth Management NQF level 4 qualification.

During this program, you’ll work closely with seasoned experts in the insurance field.


To seize this opportunity, you should meet the following criteria:

  • Education: Grade 12 or an equivalent NQF4 qualification.
  • Age: Aged between 18 and 35.
  • Citizenship: South African citizen by birth.
  • Employment Status: Currently unemployed.
  • Empowerment: Belonging to a previously disadvantaged group.
  • Inclusivity: People living with disabilities are strongly encouraged to apply.


As a learner in this programme, you will be expected to:

  • Successfully complete all theoretical learning assessments.
  • Timely fulfill administrative and reporting responsibilities associated with the role.
  • Efficiently gather, organize, and distribute documents within defined timeframes.
  • Handle queries professionally to ensure excellent client experiences and meet service level agreements.
  • Screen and route received queries to the appropriate stakeholders and assist in resolving client issues.
  • Maintain the prescribed office housekeeping standards.
  • Report any faults or errors on applications to the Line Manager.

Desired Competencies

To excel in this learnership, you should possess the following competencies:

  • Attention to Detail: Exhibit meticulousness and strong planning and time management skills.
  • Numerical Aptitude: Demonstrate numerical reasoning ability and analytical skills.
  • Language Skills: Communicate fluently in both written and verbal English.
  • Stakeholder Engagement: Engage effectively with stakeholders and manage relationships.
  • Computer Literacy: Be proficient in using computer applications.

Don’t Miss Your Chance

Metropolitan’s Learnership Programme is your pathway to a promising career in the financial services sector.

This is a unique opportunity to gain practical experience, earn a valuable qualification, and learn from industry experts.

If you meet the requirements and are eager to jumpstart your career, don’t hesitate.

Applications close 6 October 2023

Apply today and unlock your potential with Metropolitan!