Description
Pepkor Lifestyle is seeking a motivated and customer-focused Service Centre Administrator to join the Incredible Connection team at Cavendish, Cape Town. The successful candidate will play a key role in ensuring efficient store operations, delivering excellent customer service, and supporting sales and merchandising objectives.
About Pepkor Lifestyle
Pepkor Lifestyle forms part of the Pepkor Group, one of South Africa’s leading retail networks offering lifestyle and consumer brands such as Incredible Connection, HiFi Corp, Bradlows, Sleepmasters, and Russells.
Programme\Position Offerings
- Position Title: Service Centre Administrator
- Division / Business Unit: Incredible Connection – Cavendish
- Location: Cape Town, Western Cape, South Africa
- Employment Type: Permanent
- Industry: Retail / Electronics / Consumer Goods
- Job Functional Area: Operations
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Key Responsibilities
- Deliver exceptional customer service and support across the service centre.
- Drive sales and contribute to achieving store targets.
- Maintain up-to-date product knowledge to assist customers effectively.
- Support store merchandising, display, and visual presentation standards.
- Uphold safety, security, and operational compliance within the service centre.
- Collaborate effectively with team members and demonstrate proactive self-management.
Attributes Required
- Strong customer service and communication skills.
- Reliable, organised, and detail-oriented.
- Enthusiastic and driven by achieving results.
- Ability to work well both independently and as part of a team.
- Professional, courteous, and adaptable in a fast-paced retail setting.
Eligibility Criteria
- Minimum Qualification: Grade 12 / Matric.
- Experience: 1–2 years of proven experience in the retail environment.
- Additional Requirements:
- Knowledge of electronic products and service processes is advantageous.
- Must be willing to work flexible retail hours, including weekends and public holidays.
How to Apply
Please ensure that your application includes an updated CV and any relevant supporting documents.
Application Closing Date: 21 October 2025.