Dis-Chem – Front Shop Assistant

Description

Dis-Chem Pharmacies is recruiting a Front Shop Assistant for its Culemborg (Cape Town) store. The role focuses on maintaining merchandising standards, supporting point-of-sale customer service, and assisting with stock handling and store housekeeping in line with Dis-Chem policies and procedures.

About Dis-Chem Pharmacies

Dis-Chem Pharmacies is a South African retail pharmacy group operating a national store network offering health, beauty, personal care, wellness, and related FMCG retail products. The business combines pharmacy services with front shop retail operations.

Programme\Position Offerings

• Position Title: Front Shop Assistant – Culemborg (Cape Town)
• Division / Business Unit: Retail
• Location: City of Cape Town Rural, Western Cape (Culemborg store)
• Employment Type: Permanent
• Industry: FMCG / Retail Pharmacy

Key Responsibilities

• Maintain full product ranges on shelves and ensure neat, accurate merchandising and presentation.
• Monitor sell-by dates, rotate stock, and report expired/damaged items promptly.
• Restock merchandise and manage stock moved from receiving/storeroom into correct locations.
• Investigate out-of-stock customer queries and follow internal escalation processes.
• Ensure pricing, labels, and displays are accurate; report discrepancies to management.
• Keep storeroom organised and support back-shopping and general replenishment activities.
• Support point-of-sale transactions (cash/cards/vouchers/coupons), returns/exchanges (authorised), loyalty processing, and safe cash handling procedures.
• Support stock control activities including cycle counts/stock takes and reporting low/out/damaged stock.
• Assist with loading/off-loading stock and disposal of packaging (flattening boxes to designated areas).
• Deliver friendly customer service, report complaints/compliments, and assist with training team members.
• Maintain housekeeping, comply with SOPs, health and safety rules, and uniform/appearance standards.

Attributes Required

• Customer-service focused and able to communicate clearly and professionally.
• Detail-oriented with strong accountability and ability to follow procedures consistently.
• Able to work with minimal supervision, identify issues, and escalate appropriately.
• Comfortable with basic arithmetic and retail administration tasks.
• Able to work in a fast-paced retail environment while maintaining accuracy.

Eligibility Criteria

• Essential: Grade 12 (Matric / Senior Certificate).
• Essential: 0–6 months retail work experience.
• Advantageous: 1 year retail experience; Retail Business Management certification.
• Special Conditions: Able to work retail hours; South African citizen; clear criminal record and clear credit rating; driver’s license and own reliable transport.

How to Apply

Please ensure that your application includes an updated CV and any relevant supporting documents.

• Application Closing Date: 31 January 2026