Cashbuild – General Assistant (4 Locations)

Description

Cashbuild is seeking General Assistants (External Applications Only) to ensure comprehensive customer service in-store. The role involves merchandising stock, shelf labelling, and maintaining housekeeping standards within the designated area of responsibility.

About Cashbuild

Cashbuild is Southern Africa’s largest retailer of building materials and related products, operating over 318 stores in South Africa, Namibia, Lesotho, Botswana, Eswatini, and Malawi. Listed on the Johannesburg Stock Exchange since 1986 and employing over 6,000 people, the company delivers quality building supplies at competitive prices to cash-paying customers. With a focus on operational efficiency, dependable customer service, and ongoing employee development, Cashbuild remains a market leader in the home improvement and construction sectors.

Programme/Position Offerings

• Position Type: General Assistant
• Employment Type: Full Time
• Locations:
  • Groblersdal, Mpumalanga
  • uPhongolo, KwaZulu-Natal
  • Greater Letaba, Limpopo
  • Jane Furse, Limpopo

• Key Exposure:
  • Hands-on experience in retail operations
  • Direct involvement in customer service and store merchandising
  • Opportunities to develop problem-solving and teamwork skills in a dynamic environment

Key Responsibilities

• Provide comprehensive customer service and assist customers with product enquiries
• Merchandise stock according to store layout plans, including accurate shelf labelling
• Maintain housekeeping standards by ensuring that aisles remain free of obstacles and stock is promptly organised
• Advise customers on product selection and assist in resolving complaints
• Ensure bulk stock areas are merchandised safely to facilitate smooth movement for customers and staff

• Adhere to safety protocols, including the proper use of safety gear, and report any discrepancies to the Store Manager
• Report damaged stock and assist with inventory management
• Meet set performance targets and maintain established quality standards
• Identify and resolve issues promptly within the framework of company policies
• Collaborate effectively with colleagues, suppliers, and customers
• Communicate clearly and courteously with all stakeholders

Eligibility & Requirements

• Minimum educational qualification of Grade 10 (NQF 3) with one year of work-related experience, or Grade 12 without related work experience
• Ability to communicate effectively in English and the dominant local language
• Valid South African ID or work permit
• Competence in performing basic calculations accurately
• Willingness to work shifts, including weekends and public holidays
• Ability to perform under pressure whilst maintaining quality standards

How to Apply

Interested candidates are invited to submit their applications through the designated channels.